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Rated 4.5 out of 5 by 433 reviewers.
Rated 5.0 out of 5.0 by A hotel of excellent standards. The hotel being centrally located in Glasgow provides easy access to explore the city.All staff were friendly and efficient. Rooms are comfortable and clean. Breakfast provided a tasty and warm start to the day. It is not surprising that so many guests make a return visit to this hotel. March 7, 2014
Rated 4.0 out of 5.0 by great location comfortable rooms Another visit to holiday Inn, again enjoyed our stay so handy for we need, breakfast is ample, sometimes bacon would be nice instead of sausage (for a change) staff at reception very helpful and very friendly a nice welcome. Hopefully we will be back. March 7, 2014
Rated 4.0 out of 5.0 by Friendly and helpful staff Stayed for w/e two nights - helpful Staff - very convenient for City Centre and airport bus next door - would stay again March 6, 2014
Rated 5.0 out of 5.0 by Excellent value for money We have stayed at this hotel before some time ago but it was a very pleasant surprise to visit again. The room was comfortable and clean. The breakfast was very good considering it was included in the price. The staff were attentive and friendly. We regularly visit Glasgow for shopping, culture and the food scene and will be using this hotel again. March 6, 2014
Rated 3.0 out of 5.0 by disappointing stay Have stayed in a few Holiday Inns before including this one and had enjoyable stays. The room we were given this time (164) look on to a concrete wall 3 ft from the window and was constantly dark. It was as if we were in a basement room. As we had an appointment shortly after we arrived and as we were only staying for one night we did not request a different room. It was also possible to hear the tube trains running underneath though fortunately they did not run all night.(Did not experience this on previous visits on higher floor) Otherwise the breakfast, room and staff were off a standard expected of a Holiday Inn. Would I stay there again? Only if I could have a front room on a higher floor. March 4, 2014
Rated 3.0 out of 5.0 by holiday inn with rubbish breakfast Would stay here in the future but I obviously thought I was staying at the other holiday inn 2 doors away, here though all ok except the breakfast which was awful, cheap nasty food, so until that changes I won't be back to this one, not unless this hotel is same or cheaper than local travelodge. March 3, 2014
Rated 5.0 out of 5.0 by Long weekend in Glasgow Great central location especially as we had travelled by bus : the hotel is an easy stroll from Buchanan Street bus station. Clean, quiet and free delicious breakfast. Friendly staff and bright comfortable room. Perfect for our long weekend break. February 26, 2014
Rated 3.0 out of 5.0 by Lack of double beds I have stayed in this hotel twice before & found it to be both comfortable & convenient for the city & west end of Glasgow although this trip was less to my expectations as on booking I did request a family room but on arrival we were assigned a twin room & told by the person on the reception that because of the hotel being busy with Irish dancers competing for the week we may not receive the room requested but to check back each morning. As a rewards club member I would have thought I would have some small priority to such rooms if available & as I did request as such. As a result my sleep was not as restfull as my previous stays & this may be a small matter to some but I believe a concern none the less. All else with the hotel was as before professional & clean & tidy. I would appriciate a response via e mail. Thanks February 25, 2014
Rated 5.0 out of 5.0 by great service Hi, would recommend this hotel to others.. as soon as the door automatically opens for you, when your hands are full with a heavy case is a very good start...indeed.. walk up to reception and greeted with a smile and friendly welcome is another the ambience of the hotel the fact that the key works the lift as well as the door..makes me feel safer ..Rooms are lovely, second visit here and will come back February 25, 2014
Rated 5.0 out of 5.0 by Another good visit Very solid dependable place, well positioned for staying in Glasgow February 23, 2014
Rated 5.0 out of 5.0 by Excellent value and prime location I always use this hotel when I visit my family in Glasgow. The hotel itself is in an excellent location for shops and train stations and is excellent value for money.. ALL staff, as always, are very welcoming and make every effort to answer/ respond to any queries. The rooms are comfortable and clean. I would highly recommend the hotel to anyone visiting Glasgow centre. February 20, 2014
Rated 5.0 out of 5.0 by Great Stay Stayed in this hotel 14-16th February as was attending a show at kings theater glasgow on the friday night then was a relaxing lazy day on the saturday as we lazed about the hotel, close to the town centre easy reach within the hotel. Staff were helpfull and pleasant, we requested not to have housekeeping in on the saturday as we were staying in the room allday, staff were always on hand if needed. February 20, 2014
Rated 5.0 out of 5.0 by Great city B Anytime we come to Glasgow for shopping etc we always stay here and are never disappointed. We like the hotels great location for shops, eating out, cinema and is very close to Buchanan st. bus station and a few minutes walk to Queens street station too. Would recommend February 20, 2014
Rated 4.0 out of 5.0 by My usual Glasgow stop off I have never been disappointed with this Holiday Inn Express. It is in a very convenient location close to bus and railway stations. Car parking is also close at hand. Staff are always friendly and helpful and for the money, I would find it hard to better. February 17, 2014
Rated 2.0 out of 5.0 by disappointing service from front desk staff Hotel was quiet, clean, with comfy beds, decent tv channels and free wifi. However, breakfast was less than I'd hoped for. Despite website stating: "Our extensive buffet selection typically includes; scrambled egg, sausages or bacon" And outside the hotel a sign states "Now includes free hot breakfast". On Sunday morning 9th February only sausages and baked beans were available. I felt this was misleading. On booking out , the young man on reception asked if everything was ok and I said I was disappointed in the hot breakfast. His response was "well it IS complementary". No explanation or apology. His attitude was not what I would have expeced from such a well respected chain. It was this response not the lack of breakfast which marred an otherwise enjoyable stay. February 15, 2014
Rated 5.0 out of 5.0 by everything was 1st. class everything about this hotel was 1st class. wewere there with our grandson for the first time and have it booked again for easter holiday. thank you February 15, 2014
Rated 5.0 out of 5.0 by Excellent value for money Everything was great except when staying for three nights we could have done with a few drawers. It meant we had to live to some extent out of our cases. Also the breakfasts were good except for the hot food which was so bland. Nevertheless an excellent experience and will stay here again when visiting Glasgow. February 14, 2014
Rated 5.0 out of 5.0 Great hotel near everything. It was only a quick stay but still was a good stay. The hotel is in a great location, 5 mins walk fro Glasgow queen street station, 2 mins from Buchanen bus station and round the corner from john Lewis and all the shops. The room was what I expected. Comfortable beds and free wifi. I didn't get the chance to have breakfast but was included in the room rate. All in all a nice little hotel and to make it a more satisfying stay the receptionist were happy that both England and Ireland won our 6 nations games! February 13, 2014
Rated 5.0 out of 5.0 by HOtel agradable Hotel muy agradable, tranquilo, céntrico, con muy buenas instalaciones. Sólo que el sistema de calefacción y las conexiones eléctricas no funcionaron bien. February 13, 2014
Rated 5.0 out of 5.0 by Great room and great location Room spacious, bed and pillows comfortable with choice of pillows. Plenty tea, milk etc instead of the usual 2 per day, location perfect for bus station and shopping, breakfast good, usual toast, fruit, cereal, beans and sausages only hot stuff but for a free breakfast it's was ample, tv could've been bigger, all in all had a great stay for a great price. February 12, 2014
Rated 5.0 out of 5.0 by AOK Staff very friendly and helpful. Early check in was a great help February 11, 2014
Rated 5.0 out of 5.0 by Friendly staff We choose this hotel for its convenient location However, we do always get a great welcome from the staff who have been there for a number of years. Thank you once again February 9, 2014
Rated 5.0 out of 5.0 by Nice Stay Nice stay, friendly staff. Clean rooms at back of hotel on third floor. Very convenient for bus station, Queen street train station, subway and Sauchiehall street shops. February 8, 2014
Rated 5.0 out of 5.0 by Poor Lighting My only complaint is that the lighting was so poor it was virtually impossible for me to read unless I was sitting on the hard chair beside the desk. Reading in bed was simply not an option. February 7, 2014
Rated 5.0 out of 5.0 by FRIENDLY STAFF I stayed here for 1 night and would have no hesitation in recommending this hotel ,I would go even futher and say it was one of the best holiday inn express ive stayed in . staff were very nice and friendly and the woman who is in the breakfast room in the morning goes that extra mile just to help you .had a great night sleep so will defiantely be back in the future February 6, 2014
Rated 5.0 out of 5.0 by Great value for money. Room was very clean and well equipped. Overall condition of the hotel was up to date. Staff were so friendly and helpful. Overall stay was very enjoyable and have already recommended this hotel to friends as it is excellent value for money February 4, 2014
Rated 5.0 out of 5.0 by Very Plesent Stay Another 4 days of comfort and relaxation, The staff in all parts of Hotel were very good at there Jobs Clean and comfortable rooms, Good Hearty breakfast to get you started for the day, Reception Staff was very helpful, and when we had a Fire Alarm at 1PM in the morning, evacuation from Hotel. they carried out there duty's in taking care off Guest's, there control of the situation with no problem. I felt Safe and will book again Thanks to your Staff February 3, 2014
Rated 5.0 out of 5.0 by Home from Home Having stayed here during Celtic Connections for about the last twenty years it was hardly surprising to be greeted by George with "welcome home". To see the same staff year on year tells me they must like the place and in return they offer a consistently high level of service. I know what I am going to get in HIEX but what makes Theatreland special is the staff (and its great location). Perhaps the breakfast choice could do with some refreshing but that's a detail. Maybe it is wrong to single out certain members of staff, but George, Mark and Elaine are like friends. All the staff in the breakfast room deserve credit for their hard work in keeping tables clear and food topped up, even in a very full hotel. I'll be back. February 2, 2014
Rated 4.0 out of 5.0 by Great location at decent price Was only staying for one night and this was perfect for that. The location was great - 2 minute walk to the Buchanan Shopping gallary and Sauchiehall Street so variety of shops, restaurants and bars nearby. Room was clean and comfortable and staff were friendly. Breakfast was ok - choice of hot and cold food though the hot selection only had sausages and no bacon - would have been good to have had soft rolls available to make a sausage softie! No parking on site - we parked at car park across from hotel and got our parking validated so cost us £12 for 24 hours which wasn't too bad. Would stay here again as the location is great. January 30, 2014
Rated 4.0 out of 5.0 by Zentrale Lage, gutes Frühstück Wir können dieses Hotel empfehlen. Allerdings hatten wir ein sehr lautes Zimmer, was vermutlich an einer Wärmepumpe o.ä. lag. Wir würden deshalb wieder dort übernachten, aber um ein ruhigeres Zimmer bitten. January 30, 2014
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