Rated 4.6 out of 5 by 107
Rated 5.0 out of 5.0 by Jackimcma Always an awesome experience
I have stayed at this location a few times and have always had great service, great room, and a nice hot breakfast.
July 28, 2014
Rated 5.0 out of 5.0 by Gotta Travel Great Stay!
I spent three nights at this Holiday Inn Express. I was so impressed with the service. Efrem who was the desk clerk who checked me in was very nice and helpful. He always remembered my name during the entire stay. Went to the pool three days in a row and it was great. I would recommend anyone staying in the Glendale area to stay at this hotel.
July 23, 2014
Rated 5.0 out of 5.0 by not picking another the pillow soft or firm pinrted on the case bed was great
I was impressed that there was a message on the phone from the front desk to inquire about if there was anything we else they could do to make our stay better and how was the room ?
July 16, 2014
Rated 4.0 out of 5.0 by Scott54115 Nice hotel in a great location
Nice hotel in a great location. The staff was super friendly and professional. The facility was clean and comfortable. I was a little disappointed in how noisy the rooms were. The walls seemed paper thin as I could hear the room next door as they were having a normal conversation. I could actually hear their what they were talking about.
July 11, 2014
Rated 5.0 out of 5.0 by FUGITIVE A/C FAN SPEEDS
NEED TO HAVE THE FAN SPEEDS ADJUSTABLE. MAKES IT MORE COMFORTABLE
July 8, 2014
Rated 4.0 out of 5.0 by Yehwhatevr In the middle on this one!
The location was GREAT, it was close to the freeway and had a great shopping area with a bunch of restaurants right across the street! Would be PERFECT if you were coming to town for an Arizona Cardinals Football game or Phoenix Coyotes Hockey game! You could walk to both arenas very easily! I found most of the employees to be very friendly and accommodating. The exterior of the hotel and the lobby (breakfast area) both look to be recently remodeled, but the guest rooms and other common areas (hallways) could definitely use some updating! A remodel would REALLY benefit this hotel in my opinion. I would also suggest serving breakfast later than 9:30am... When I'm on vacation I prefer to sleep in, and 9:30 is a bit early for someone who does not have kids :) Most of the items served (at this location) would not be ruined if they sat out for an hour or so longer.
July 7, 2014
Rated 5.0 out of 5.0 by RiSki Great hotel!!
Property was above my expectations! Great location, close to everything,very clean and staff was very accommodating!!
July 2, 2014
Rated 5.0 out of 5.0 by Clasina Above and beyond
I had a business trip over my birthday this year. My company placed me in this hotel for 2 nights. When I woke up on the morning of my birthday, I discovered that my phone cord had not recharged my phone and had stopped working completely. I went to the front desk in hopes that someone would have a cord that I could borrow or even that I could leave my phone there to charge. Initially, no one had a compatible cord, but the manager, Oscar, not only went out of his way to track one down a sister hotel, but he also went and got it and brought it to me with a birthday card. So very kind!!
Aside from this, I have had multiple other experiences at the hotel. The pool is larger than most of the others in the area and was lovely and refreshing in the evening. I do wish that they had some other vegetarian options for breakfast, but that is the only point of suggestion that I would have for this location. Highly recommend!
June 28, 2014
Rated 5.0 out of 5.0 by AirForceMaintainer Great Stay
Great stay. Very nice hotel, and very comfortable. Staff was excellent. Rooms were very well kept and clean, common areas always looked good.
June 16, 2014
Rated 5.0 out of 5.0 by Caribou50 Exceptional Staff
My stay was a combination of business and pleasure. The entire staff was very professional and attentive to my needs. The Breakfast is very well prepared and is kept stocked during serving hours. Desk Clerks are very polite and gave excellent suggestions for nearby restaurants and shopping. Entire staff polite and clean and hotel is very well maintained
June 5, 2014
Rated 5.0 out of 5.0 by tybot123 Great Hotel Experience
The Hotel was beautiful as we drove up. The front desk clerk checked us in right away and our room was ready. He was very helpful with directions and accomedating our requests. All the staff was very friendly and had a smile on their face for everyone. The room was clean and modern and we had no complaints. The pool area was nice and relaxed with the beautiful waterfall and clean hot tub - lots of towels brought out regularily. Very pleasant stay. Will definately be going back.
May 27, 2014
Rated 5.0 out of 5.0 by Jim6591 HELPFUL SAFF
When I made my reservation, I had asked for a ground floor. Upon checking in, I was told there were no rooms on the ground floor. However, the hotel did have an elevator, which made having a room on the ground floor a mute point. The desk clerk recommended I take a room on the third floor as it was apt to be more quiet. I took him up on his offer and he didn't lie. My wife and I did get a good night of restful and peaceful sleep, which is exactly what we needed after having the sort of day we'd had. We had breakfast the next morning and the variety of food was more than I expected. The staff, in my opinion, went out of their way to keep the eating area clean and neat. I did forget the charge cord for my tablet but with a little help from house cleaning it was found and mailed to me. Even though I left the cord behind, the hotel picked up the tab for postage. I will definitely stay at this Holiday Inn Express again should the need ever arise.
May 18, 2014
Rated 5.0 out of 5.0 by Lbus Enjoyable Stay
We enjoyed our stay here very much. Friendly front desk and very clean throughout. Would recommend and will likely stay here again.
May 18, 2014
Rated 5.0 out of 5.0 by granny 68 handicap room
We had such a nice room and large bathroom for my husband to shower ,the pool was so nice he could rest in the shade and all the plants were so beautiful.
May 18, 2014
Rated 5.0 out of 5.0 by archer6325 Ver good experience
Great stay here. Thanks to the staff for a very clean and comfortable experience. I would definitely stay here again.
May 14, 2014
Rated 5.0 out of 5.0 by djpaul1970 Friendliest staff anywhere
Quickly, fantastic staff, great locations and facility. Wonderful breakfast. This is how a hotel should be run.
May 12, 2014
Rated 5.0 out of 5.0 by GD1961 Business Stay
This was the first time I stayed at this property. The Property is very well kept and quiet. I would stay again on my next trip to the Phoenix area.
May 5, 2014
Rated 3.0 out of 5.0 by Hardheaded Hotel Stay
Over all the stay was very good, and the location was grate for what we had to go and do..
May 5, 2014
Rated 5.0 out of 5.0 by Pugsie47 Nice size room and very clean
Very nice place to stay, internet was very slow though.
April 29, 2014
Rated 5.0 out of 5.0 by velascofam Great staff
From check in to check out the service was superior!
April 25, 2014
Rated 5.0 out of 5.0 by Betlee69 Excelente Hubicacion
Excelente la hubicacion , todo esta a la mano , solo la limpieza del bano es algo que podria mejorar ,la alberca del hotel lo mejor !!!
April 22, 2014
Rated 5.0 out of 5.0 by Traveliing Gent Consistent Quality
Holiday Inn Express is a preferred hotel on our trips and they are consistently good or better. The Holiday Inn Express in Glendale was exceptional, with an very accommodating staff and a very well maintained property. If we are back in the area we WILL stay here again.
April 19, 2014
Rated 4.0 out of 5.0 by KarenP21 Exactly what I was needing
Booked over the phone. Woman was pleasant. When arriving, the front desk clerk was very helpful. Directed me to my room. When arriving, the room was at a comfortable temperature. I will definitely use this hotel when I visit Glendale, Arizona.
April 18, 2014
Rated 5.0 out of 5.0 by Hockeyguy123 Service is spectacular.
Great hotel. I can't say enough about the service provided by ALL the employees. First the maintenance guy who brought me a cold bottle of water while I was on the treadmill. Secondly the housekeeping worker who went out of her way and drove from Glendale to Tempe to return my forgotten laptop charger. I was really grateful for this.
April 16, 2014
Rated 5.0 out of 5.0 by Fuzzy67 Everything you need is close by
This location is near great restaurants & shopping. The staff was friendly & accommodating. The only oddity was that there were no desks in our rooms. 3 rooms in our party.
April 14, 2014
Rated 5.0 out of 5.0 by LBSB2 Beautiful and clean hotel
This is a very beautiful hotel with friendly and attentive staff. The outdoor pool was very nicely designed and relaxing. The room was comfortable, although it could have been slightly better lit. The fitness room was minimally equipped, but still functional. The breakfast buffet included many selections including some healthier choices. We would definitely stay here again if we are in the area.
April 13, 2014
Rated 1.0 out of 5.0 by Renee05 poor
Was not satisfied with this location. For the price I payed it should've been a suite. Was not aware this location had regular rooms. Location of hotel was nice but over all expierence was not pleasent. Breakfast was not kept up with for the demand of guests. Found ourselves waiting around 15 to 20 minutes for them to refill certain items. We were a family of four and there was not enough towels for everyone to have their own after a shower. Was not satisfied overall. Would not stay here again next time i'm in phoenix.
April 8, 2014
Rated 5.0 out of 5.0 by Nicky815 A cut above
I stay at many Holiday Inn Express properties for business travel. This one is definitely above average and highly recommended.
April 8, 2014
Rated 4.0 out of 5.0 by Media1video Bad choice or Good choice...
This was an excellent choice. Out of all the HIE I stay at coast to coast this was the most accommodating. I didn't get recognized for my rewards status, but the general level of customer service surpassed my expectations. I hope on my next visit the quality is the same and you must have the bacon. The bacon was the most crisp bacon ever...great job guys.
April 6, 2014
Rated 4.0 out of 5.0 by SD Girl Clean and comfortable
Hotel was very clean. I liked the mini fridge in the room. I would like to see recycling available for the rooms. I hate to see my water bottles, cans, newspapers get tossed in the garbage. Please consider finding ways to do this for your guests.
April 1, 2014