Rated 4.6 out of 5 by 179
Rated 5.0 out of 5.0 by Travel-AZ Great Place to Stay
Great place to stay for a business trip . would recommend to friends and family
April 15, 2015
Rated 5.0 out of 5.0 by Gym Rat Great Personnel, Great Accommadations
The staff was friendly and worked in a efficient manner. the room was very well decorated, comfortable, and quiet. The morning breakfast was very good.
April 15, 2015
Rated 2.0 out of 5.0 by 78Jo Book elsewhere
The room I booked was given away; despite the fact that I had called earlier in the week to let the hotel know I would be doing late check-in.
I am Type 1 Diabetic. I have to travel with emergency snacks and juice. The refrigerator in the room was not even remotely cold; and I had to put a bucket of ice in it every day to make it cool enough.
The equipment in the gym was Out of Service.
The breakfast offering was bad. Thank goodness I packed alternatives!
April 1, 2015
Rated 4.0 out of 5.0 by Scott1977 Nice property, but...
We chose this property as it was close to a golf course we we planned to golf at as part of a week long golf vacation.
I travel a lot and appreciate the ability to use Rewards Points. I am a platinum elite IHG member.
Upon check in, I was not recognized as a platinum elite member nor offered the opportunity to upgrade. We received a standard room with 2 queen beds. It was only my wife and myself. I had to provide all my personal information, even though this info is available to the property. This was the only property out of 7 nights that required us to provide this info.
Also, all the other properties offered the option of Welcome Bonus Points or a snack/water. This property did not and when I asked about it in the morning, they said they did not give points to guests using Rewards Points for their stay. I told the front desk clerk that I've always received Welcome Bonus points whether I paid for the room or used points. They acted surprised and looked for the manager but could not find him/her.
March 31, 2015
Rated 5.0 out of 5.0 by Leiper's Fork The hotel staff -- the BEST!
We stayed five days at this Holiday Inn Express, and the staff at the hotel definitely made our stay most enjoyable. We had a suite on the balcony over the breakfast area, but we were not at all disturbed by the noise, since the room was quiet with the fan running. The members of the staff were attentive and genuinely friendly, and we felt like old friends after a day. I especially want to commend the front desk for their cheery greetings every time we left and for their quick response to any questions or concerns we had. Even the cleaning crew were friendly and talkative on the elevators and when they came to clean our rooms. And the head of the breakfast area was a sweetheart! My only recommendation would be to include a laundry area for the guests, since we had used one at another Holiday Inn Express and found it very helpful. The dry air of Arizona, however, allowed us to wash our clothes in the sink and find them dry by the next day! Overall, I think the men and women who work at this facility deserve a raise!
March 21, 2015
Rated 5.0 out of 5.0 by burgundy guy Excellent stay
huge pool. nice clean rooms and wonderful breakfast. a little bit pricey, but still reasonable.
March 10, 2015
Rated 5.0 out of 5.0 by Picklez Great stay!
Close to so many things...baseball spring training, hockey at Gila River Arena, Westgate shopping and dining. The staff was extremely friendly. The hotel was quiet since it was off the main roads nearby.
March 9, 2015
Rated 5.0 out of 5.0 by vbfiresong a favorite place
We come back to this hotel and it's sister hotel Staybridge as much as we can. We have never been disappointed with our stays at either one of the properties and recommend them often to others. Thanks for being consistent.
March 5, 2015