Rated 4.6 out of 5 by 158
Rated 5.0 out of 5.0 by ng123007 Good Stay
Good stay wish I had bigger chair to sit and relax in. Only straight back chairs were in room. No fridge or microwave in room. Not a deal breaker at all. Room was kept immaculate every day.
January 21, 2015
Rated 5.0 out of 5.0 by daveterman206 As usual, one of the best stays!
Staff is 100% professional and genuine. Hotel is always clean, breakfast is great, and the pool is amazing. The only sad part is the neighboring hotel blocks the sun most of the day so it's hard to get a tan! BUT everything else is fantastic! :-)
January 20, 2015
Rated 5.0 out of 5.0 by HJSD good experience, one minor issue
We had a great stay. The staff were helpful, and the place was clean. My only issue is that the person at the front desk who called us a cab did not tell us that there was an additional ten-dollar fee for doing so.
January 8, 2015
Rated 5.0 out of 5.0 by TenaciousG3 Nice, comfortable stay.
Overall it was a good experience. Everything was nice and clean, quiet, restful sleep on comfy beds. The decor was very nice and up to date - felt like a higher end hotel. The breakfast was good too - nothing amazing, but good, especially for a free breakfast.
My only "complaint" , if you can call it that, is that the front desk person during check in was not very friendly or attentive. He was just sort of... "blah". Not rude, just not welcoming or engaging at all.
January 8, 2015
Rated 5.0 out of 5.0 by Phillydawg Comfortable Stay, service was very good
Room was very comfortable even on first floor with parking right outside. Room temperature was just right and fan was not noisey. Bed was very comfortable, Love the pillow selections.
January 6, 2015
Rated 5.0 out of 5.0 by TkdBob Great Property and Staff
Great property. Great staff!!! Really enjoyed our stay.
January 4, 2015
Rated 5.0 out of 5.0 by MrXavier Coyotes Hockey Getaway
Great location near Westgate Center.
Great facilities including a wonderful pool!
January 2, 2015
Rated 4.0 out of 5.0 by GoBruins Great Staff, but Super Busy Hotel on Game Days
I was driving cross country from California and this hotel was my first stop on the way east. I arrived a little early around 2:30pm, and the lady at the front desk checked over the radio to see if the room was available yet. I think I waited for 15 minutes before deciding to try back again as there was no answer yet. At 5:15pm, I tried back and the room was still not ready. Efrain from the front desk was great; he ran and checked on the room and ended up finding one for me. Excellent service on his behalf and he definitely showed a sense of urgency as I was exhausted from driving all day. After I came back from dinner, I think the maids were still cleaning some rooms. Not sure what was taking so long, but I think everyone was in town for a hockey event at Gila River Arena. If you're not in town to attend an event, I recommend checking to see if one is going on and expecting not to check in early. The staff was nice/professional and cleanliness of the rooms was excellent; it might have been a very busy day or understaffed as far as readiness of rooms. I'm glad the room was very clean despite it being very busy that day.
December 31, 2014