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Rated 4.0 out of 5 by 269 reviewers.
Rated 5.0 out of 5.0 High Standards This stay was as good as it gets. A very good service. October 22, 2014
Rated 5.0 out of 5.0 by The hotel / staff Good quality hotel however the only downside was the road noise. October 20, 2014
Rated 5.0 out of 5.0 by Stay at Gloucester Excellent stay. Very clean and all staff very friendly and helpful. Room very comfortable but a bit noisy with road noise at night. Could do with some bacom and tomatoes at breakfast. Will certainly use again. October 14, 2014
Rated 5.0 out of 5.0 by Comfortable bed and handy location Great hotel, very impressed with quality and facilities of the room. Staff not quite up to scratch, tried to charge for a room all ready paid for and after extending check out time to allow for a rest, was called in room to ask why I hadn't checked out! Buffet for breakfast and lunch for a conference were adequate but didn't allow or cater for any food intolerances or allergies, wheat, dairy, sugar but was absolutely fine for 'normal' diets. It would have been handy to have option of eggs cooked in ways other than scrambled to allow for diets or gf bread. Maybe this was available but staff were too busy to assist during the meal times I was there. I realise that there was limited catering facilities which would explain food restrictions, however in this day and age healthy food is becoming more expected even in budget accommodation. October 14, 2014
Rated 5.0 out of 5.0 by Couldn't be better Everywhere immaculate. Wonderful value for money. A most comfortable stay. One member of staff overheard a remark I made to my husband at breakfast time and the next thing I knew , she arrived at the table with a cup of coffee! That's service for you. October 13, 2014
Rated 4.0 out of 5.0 by Business Stay All OK, good pizza! Although no serviettes at breakfast, and sausages a bit tired! :) October 13, 2014
Rated 5.0 out of 5.0 by Bargain price, and offering a good experience. Convenient for traveller, close to M5, but far enough away for no noise, good services and a local pub for eating. It gave us the experience we wanted and at a price we did not think was possible these days October 11, 2014
Rated 2.0 out of 5.0 by Great service let down by the quality of the interior To start off with, the check in, like all their HIE's was very courteous, efficient and quick. Free drink upon arrival for Gold members. Apart from that the room itself was the usual HIE standard - clean, spacious, utilitarian, and just right for weekend. But apart from that, major flaws that i felt with this particular HIE was, the mattress used were the coil/spring type and it was quite uncomfortable (my opinion). Secondly, i personally did not like the bath amenities - the shower gel did not smell right and wasn't impressed. Moreover the shower itself was completely below the required pressure, and i again wasn't particularly impressed. Staying at over 2-3 HIE's nearly every month, it looks like it is about time this HIE receive a facelift. October 11, 2014
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