Rated 3.8 out of 5 by 165
Rated 3.0 out of 5.0 by twinkles Nice job
My first room was noisy due to road traffice and the heater didn't work the staff moved me and it was fine. I liked the diet coke in the self help refrigerator . Staff was very helpful, nice job!
February 23, 2014
Rated 5.0 out of 5.0 by Maria999 Great service, comfortable bed, friendly atmosphere, clean, fresh room!
We had a pleasant and enjoyable stay for a fantastic price!
February 13, 2014
Rated 5.0 out of 5.0 by Kiddo43 Another excellent stay
Travelled with my husband & 2 kids aged 14 & 10yrs... Location of this hotel is great for us as visiting nearby family.Room was clean,comfortable & breakfast was a buffet style with plenty to choose from.. Had a great stay last time & just as good this time.
Staff are very welcoming & happy which makes a difference when you have had a long journey..
January 14, 2014
Rated 4.0 out of 5.0 by Gill77 helpful staff
Arrived early and was accommodated . Delighted to find wifi is free for everyone everywhere - brilliant decision on part of ihg . Struggled to connect my notebook - staff really helpful . very quiet room . breakfast fine as usual. This is a really convenient and welcoming refuge for weary travellers. thank you.
January 12, 2014
Rated 1.0 out of 5.0 by Timberland Awful sofa bed
The window in the room was draughty making it too cold to sleep in the sofa bed. There was also a considerable amount of traffic noise since the window did not close properly. We slept 3 in the bed so had a terrible nights sleep. The sofa bed stank of stale urine which was wholly unacceptable. The breakfast was very poor when compared to similar budget hotel chains. All in all it was an unpleasant experience. We informed the staff in the morning who said we should have said something during the night but quite honestly it was after midnight, we had our pyjamas on with 2 children so there was no way we were going to move rooms! We would not recommend this room.
January 4, 2014
Rated 1.0 out of 5.0 by grahamf61 Noisy
Unfortunately, I had the impression I was sleeping in the road. There was little or no attempt to sound proof the room from the nearby road, so I have had quieter nights at Heathrow where an effort was made.
Breakfast would be ok, however it ended at 9.30 and the hot food was not replenished from the time I arrived at 8.45am i.e. no bacon etc.
It was cheap but the not worth another visit.
January 3, 2014
Rated 3.0 out of 5.0 Very polite staff
Staff were helpful and polite, the mattress was awful and the shower water pressure was barely adequate, had the room on a deal so didn't complain but would not have been impressed if we had paid anymore for it
January 1, 2014
Rated 5.0 out of 5.0 by Christopher1000 Will use again
A pleasent stay, helpful staff and no problems at all
January 1, 2014