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Rated 3.9 out of 5 by 210 reviewers.
Rated 5.0 out of 5.0 by Very good hotel and facilities The hotel delivered what it promised on the web site, comfortable bed and room, very helpful and friendly staff, eat as much as you want breakfast and lotts of parking spaces. July 10, 2014
Rated 4.0 out of 5.0 by Very Clean Hotel and friendly staff stayed here on a leisure visit for 2 nights, very clean hotel, great parking, great staff, I have stayed here before and would stay again July 10, 2014
Rated 3.0 out of 5.0 by No milk today. Disappointed to find hotel had run out of milk for Breakfast on Sunday morning. When I asked the staff if they had any milk, I was told unfortunately they had a coach party in and they don't get a milk delivery on Sunday. Surely they knew the coach party was booked to stay until Sunday and therefore good management would order enough on Saturday to last until Sunday, or send a member of staff to get some. Simple. July 9, 2014
Rated 4.0 out of 5.0 by Fans No fans in rooms make them very warm in the Summer July 9, 2014
Rated 4.0 out of 5.0 by Excellent stay and value! One criticism was that the room was a little too warm, even with the windows open. . if that is a criticism. Also, there could be more crockery at breakfast as the mugs and cups keep running out but the staff always tried to keep them topped up. July 9, 2014
Rated 5.0 out of 5.0 by Great Value Great value, good location, very friendly and helpful staff. I found the bed was too soft I prefer a firmer mattress. July 3, 2014
Rated 5.0 out of 5.0 by Good bed Good location for stop off for journey to Devon from our start off point in Lytham St Annes. Good room size , clean July 2, 2014
Rated 3.0 out of 5.0 by Did what was expected It was a reasonably comfortable ,well priced place to stop near a motorway. Better than most budget hotels July 1, 2014
Rated 5.0 out of 5.0 by Good overall hotel Very comfortable and well run hotel convenient to M5 motorway. Ample parking and good pub nearby July 1, 2014
Rated 4.0 out of 5.0 by A good stopver I regularly stay at this hotel, but was particularly impressed with the suggestions / options offered to keep cool on a hot evening. Although the corridor was hot, The room itself was comfortable. The staff service was very friendly and helpful July 1, 2014
Rated 4.0 out of 5.0 by Did the job-good value Shame TVs in the rooms do not receive all the Freeview Channels-something staff didn't have an answer as to why. Internet a bit hit and miss at times, but it is free. Would have liked guest rooms to have security doors, allowing only guests access, rather being accessible to all and sundry. Overall-Good value, and I would stay again. June 30, 2014
Rated 4.0 out of 5.0 by Great value for money Stayed one night while on a long car journey. Staff were very pleasant and efficient (little bit understaffed). Good basic menu for a quick evening meal. Had a very nice glass of Cabernet Sauvignon. Bed was pretty comfortable and I slept well, in spite of being in the front ground floor overlooking the car park, I was not disturbed by any noise. Breakfast was very busy at 7 o'clock but everything was replenished promptly. All in all, a very good experience and masses better than some other chains near motorways, I'd choose HI Express every time. June 28, 2014
Rated 5.0 out of 5.0 by clean and comfortable Easy to locate, nice clean rooms comfortable bed.Nice breakfast. June 27, 2014
Rated 3.0 out of 5.0 by Mr Wright Adequate hotel for a short stay. Air conditioning a problem (none) as it was very hot in the room June 26, 2014
Rated 5.0 out of 5.0 by Clean room and comfortable bed Attending a dog test event in locality. I use Holiday Inn a lot over the year for overnight stays with pets. I found this hotel modern, like a lot of the Hotel's in the group I stay and has been recently built for Holiday Inn in the new style. This Hotel met my needs in cost, value for money and gave me exactly what I was expecting. The staff were polite and attentive and as usual I opted for the double room with a pull out sofa. The parking was great and plenty of space on the day we visited. Like all the group I would have liked an exercise area set aside for my pets for the respect of other guests. Breakfast was the usual from this group and plenty was on hand so no waiting. Overall I had no issues with this hotel and would recommend as a short stay to anyone. June 26, 2014
Rated 5.0 out of 5.0 by Comfy clean and good location On family visit and hotel was perfect location for our short stay. June 21, 2014
Rated 5.0 out of 5.0 by An enjoyable stay We book ourselves in for one night for our family, the staff made the children very welcome, the family room was a great size and very clean, the breakfast wow help your self and lots to choose from. This stay made our weekend away an enjoyable and memorable one. June 21, 2014
Rated 4.0 out of 5.0 by marshall family A well run hotel with a free car park.nice pub next door doing meals with reasonable prices.My only gripe was in the hotel breakfast was adequate but if you don,t like mass produced sausages stick to the continental breakfast.Don,t let this put you off its a free breakfast after all. June 21, 2014
Rated 5.0 out of 5.0 by Initial problem resolved by very helpful staff Extremely helpful staff and a reasonable room cost made this a relaxing stay after a hectic day. June 18, 2014
Rated 4.0 out of 5.0 by Customer service on check in Receptionist recognised our platinum status - which was a pleasant surprise as this rarely happens. June 8, 2014
Rated 4.0 out of 5.0 by no hassle the times allowed to get up if you are not in a hurry for breakfast was great June 6, 2014
Rated 5.0 out of 5.0 by Good value and comfortable Have stayed here before and staff and facilities were good. Slight problems with service for breakfast on first day as they were very short of staff, but they were very helpful and polite. Breakfast this time not quite the choice and quality of last time but for the money, still more than adequate. June 6, 2014
Rated 4.0 out of 5.0 by Help full staff I have stayed at this hotel before and had very good service. However this time after booking an accessible room when I arrived I found that my room had been changed to a family room , why without asking me I do not know, but Nikki who was on duty was very helpful in getting me a ground floor room also whilst sorting it all out offered me a drink which was most welcome after a long drive. Well done to her for sorting out a ground floor room for me I only hope that the person who took it on their shoulders to change my room has been reprimanded for doing so. June 2, 2014
Rated 5.0 out of 5.0 comfy room with large desk area. Always happy to stay here. Friendly and accommodating staff. Good buffet breakfast. May 23, 2014
Rated 4.0 out of 5.0 by Quiet room and very good service Overnight stop from M5 travelling south - good location, everything we wished for in the reception, excellent clean room with all amenities. Tasty dinner next door at the Inn, great continental breakfast for us at the hotel before quickly getting on our way. May 14, 2014
Rated 2.0 out of 5.0 by Disappointed by comfort and location Service was fine but location is not ideal. Room was very noisy with cars but also teenagers rugby team coming in and out of rooms until very late. Bed comfort was also very disappointing both for main bed and sofa. Will not return May 7, 2014
Rated 5.0 out of 5.0 by wonderful staff This was my third time of staying in this Holiday Inn and once again I was made to feel very welcome by the staff. I will certainly be returning in the near future. I would highly recommend this Hotel both for a half way stop to Devon or Cornwall or for visiting the local sights. April 24, 2014
Rated 5.0 out of 5.0 by Lovely stay Clean, comfortable, roomy and lovely breakfast. Stayed in a few HiExpress's and my only niggle on this occasion was the Wifi did not stay connected. They are trying a new system and unfortunately it doesn't work that well. I did enquire about it and was told that I would need to reconnect every time as the only have limited access and you may automatically get logged out. April 23, 2014
Rated 3.0 out of 5.0 by Great hotel, let down by road noise The hotel is close to a dual carriageway, that the locals like to use as a racetrack on some nights of the week (not all). Unfortunately the double glazing can't keep all of the noise out, so you may be in for a disturbed night. Otherwise, a very good hotel with excellent staff April 22, 2014
Rated 1.0 out of 5.0 by Superb horrible cheap uncouth experience I am quite surprised that being IHG member I am forced to charge for Internet. During check in I had a debate as I was told being IHG member you will receive basic service on internet and for higher speed you have to pay more Whereas there are no terms and conditions that being signed with IHG mentioning that I will receive degraded basic service. I was promised manager will talk to me following morning . Such a negative and cheap attitude , the manager was walking up and down in front of my nose and did not even bother to pay attention to the debate. It is very unhealthy stay and most cheap and degraded customer service. This hotel should be taken out from IHG List. Absolutely people,staff engaged is in wrong business April 16, 2014
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