Rated 4.0 out of 5 by 267
Rated 4.0 out of 5.0 by Hon Comp Sec Fans
No fans in rooms make them very warm in the Summer
July 9, 2014
Rated 4.0 out of 5.0 by Pickyasever Excellent stay and value!
One criticism was that the room was a little too warm, even with the windows open. . if that is a criticism. Also, there could be more crockery at breakfast as the mugs and cups keep running out but the staff always tried to keep them topped up.
July 9, 2014
Rated 5.0 out of 5.0 by Andy789 Great Value
Great value, good location, very friendly and helpful staff.
I found the bed was too soft I prefer a firmer mattress.
July 3, 2014
Rated 5.0 out of 5.0 by RAY131 Good bed
Good location for stop off for journey to Devon from our start off point in Lytham St Annes. Good room size , clean
July 2, 2014
Rated 3.0 out of 5.0 by TomRH Did what was expected
It was a reasonably comfortable ,well priced place to stop near a motorway. Better than most budget hotels
July 1, 2014
Rated 5.0 out of 5.0 by travel022 Good overall hotel
Very comfortable and well run hotel convenient to M5 motorway. Ample parking and good pub nearby
July 1, 2014
Rated 4.0 out of 5.0 by xxxxxyyyyy A good stopver
I regularly stay at this hotel, but was particularly impressed with the suggestions / options offered to keep cool on a hot evening. Although the corridor was hot, The room itself was comfortable.
The staff service was very friendly and helpful
July 1, 2014
Rated 4.0 out of 5.0 by FenBoyBlue Did the job-good value
Shame TVs in the rooms do not receive all the Freeview Channels-something staff didn't have an answer as to why.
Internet a bit hit and miss at times, but it is free.
Would have liked guest rooms to have security doors, allowing only guests access, rather being accessible to all and sundry.
Overall-Good value, and I would stay again.
June 30, 2014
Rated 4.0 out of 5.0 by Dotty P Great value for money
Stayed one night while on a long car journey. Staff were very pleasant and efficient (little bit understaffed). Good basic menu for a quick evening meal. Had a very nice glass of Cabernet Sauvignon. Bed was pretty comfortable and I slept well, in spite of being in the front ground floor overlooking the car park, I was not disturbed by any noise. Breakfast was very busy at 7 o'clock but everything was replenished promptly. All in all, a very good experience and masses better than some other chains near motorways, I'd choose HI Express every time.
June 28, 2014
Rated 5.0 out of 5.0 by pinkylane clean and comfortable
Easy to locate, nice clean rooms comfortable bed.Nice breakfast.
June 27, 2014
Rated 3.0 out of 5.0 by Legs it! Mr Wright
Adequate hotel for a short stay. Air conditioning a problem (none) as it was very hot in the room
June 26, 2014
Rated 5.0 out of 5.0 by Allylearm Clean room and comfortable bed
Attending a dog test event in locality. I use Holiday Inn a lot over the year for overnight stays with pets. I found this hotel modern, like a lot of the Hotel's in the group I stay and has been recently built for Holiday Inn in the new style. This Hotel met my needs in cost, value for money and gave me exactly what I was expecting. The staff were polite and attentive and as usual I opted for the double room with a pull out sofa. The parking was great and plenty of space on the day we visited. Like all the group I would have liked an exercise area set aside for my pets for the respect of other guests.
Breakfast was the usual from this group and plenty was on hand so no waiting.
Overall I had no issues with this hotel and would recommend as a short stay to anyone.
June 26, 2014
Rated 5.0 out of 5.0 by Emsea Comfy clean and good location
On family visit and hotel was perfect location for our short stay.
June 21, 2014
Rated 5.0 out of 5.0 by floss16 An enjoyable stay
We book ourselves in for one night for our family, the staff made the children very welcome, the family room was a great size and very clean, the breakfast wow help your self and lots to choose from. This stay made our weekend away an enjoyable and memorable one.
June 21, 2014
Rated 4.0 out of 5.0 by Bernie31 marshall family
A well run hotel with a free car park.nice pub next door doing meals with reasonable prices.My only gripe was in the hotel breakfast was adequate but if you don,t like mass produced sausages stick to the continental breakfast.Don,t let this put you off its a free breakfast after all.
June 21, 2014
Rated 5.0 out of 5.0 by trainer man Initial problem resolved by very helpful staff
Extremely helpful staff and a reasonable room cost made this a relaxing stay after a hectic day.
June 18, 2014
Rated 4.0 out of 5.0 by Sally22 Customer service on check in
Receptionist recognised our platinum status - which was a pleasant surprise as this rarely happens.
June 8, 2014
Rated 4.0 out of 5.0 by helgie no hassle
the times allowed to get up if you are not in a hurry for breakfast was great
June 6, 2014
Rated 5.0 out of 5.0 by Devices Good value and comfortable
Have stayed here before and staff and facilities were good. Slight problems with service for breakfast on first day as they were very short of staff, but they were very helpful and polite. Breakfast this time not quite the choice and quality of last time but for the money, still more than adequate.
June 6, 2014
Rated 4.0 out of 5.0 by Smartie Help full staff
I have stayed at this hotel before and had very good service. However this time after booking an accessible room when I arrived I found that my room had been changed to a family room , why without asking me I do not know, but Nikki who was on duty was very helpful in getting me a ground floor room also whilst sorting it all out offered me a drink which was most welcome after a long drive. Well done to her for sorting out a ground floor room for me I only hope that the person who took it on their shoulders to change my room has been reprimanded for doing so.
June 2, 2014
Rated 5.0 out of 5.0 by jamimagran comfy room with large desk area.
Always happy to stay here. Friendly and accommodating staff. Good buffet breakfast.
May 23, 2014
Rated 4.0 out of 5.0 by Poyser Quiet room and very good service
Overnight stop from M5 travelling south - good location, everything we wished for in the reception, excellent clean room with all amenities. Tasty dinner next door at the Inn, great continental breakfast for us at the hotel before quickly getting on our way.
May 14, 2014
Rated 2.0 out of 5.0 by Spad1a Disappointed by comfort and location
Service was fine but location is not ideal. Room was very noisy with cars but also teenagers rugby team coming in and out of rooms until very late. Bed comfort was also very disappointing both for main bed and sofa. Will not return
May 7, 2014
Rated 5.0 out of 5.0 by Smartie wonderful staff
This was my third time of staying in this Holiday Inn and once again I was made to feel very welcome by the staff. I will certainly be returning in the near future. I would highly recommend this Hotel both for a half way stop to Devon or Cornwall or for visiting the local sights.
April 24, 2014
Rated 5.0 out of 5.0 by Swayzlow Lovely stay
Clean, comfortable, roomy and lovely breakfast.
Stayed in a few HiExpress's and my only niggle on this occasion was the Wifi did not stay connected. They are trying a new system and unfortunately it doesn't work that well. I did enquire about it and was told that I would need to reconnect every time as the only have limited access and you may automatically get logged out.
April 23, 2014
Rated 3.0 out of 5.0 by BellshouseBob Great hotel, let down by road noise
The hotel is close to a dual carriageway, that the locals like to use as a racetrack on some nights of the week (not all). Unfortunately the double glazing can't keep all of the noise out, so you may be in for a disturbed night.
Otherwise, a very good hotel with excellent staff
April 22, 2014
Rated 1.0 out of 5.0 by Soumch Superb horrible cheap uncouth experience
I am quite surprised that being IHG member I am forced to charge for Internet.
During check in I had a debate as I was told being IHG member you will receive basic service on internet and for higher speed you have to pay more
Whereas there are no terms and conditions that being signed with IHG mentioning that I will receive degraded basic service.
I was promised manager will talk to me following morning . Such a negative and cheap attitude , the manager was walking up and down in front of my nose and did not even bother to pay attention to the debate.
It is very unhealthy stay and most cheap and degraded customer service. This hotel should be taken out from IHG List. Absolutely people,staff engaged is in wrong business
April 16, 2014
Rated 5.0 out of 5.0 by Bob12341 Visit to Gloucester
Excellent reception , staff could not do enough to welcome me and make my visit so enjoyable.
Room had every thing that I expected , very comfortable bed.
Bumble pub next door had very good menu
April 13, 2014
Rated 5.0 out of 5.0 by Dazzer2000 Dazzer
Really friendly welcome from staff at all times from arrival to departure, room very comfortable & clean. Very quiet location with great pub next door. Free wifi in your room & free breakfast in morning.
April 11, 2014
Rated 4.0 out of 5.0 by timbo1959 does what it should do
Frequent stayer, staff as friendly as ever and breakfast as plastic as ever. However it does what I want and always having pleasant, smiling and cheerful stay is more important that great bacon.
April 9, 2014