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Rated 4.0 out of 5 by 250 reviewers.
Rated 2.0 out of 5.0 by Good location Breakfast was poor, range and quality of food. Cheap hotel, cheap all round August 29, 2013
Rated 5.0 out of 5.0 by Great place to stay!!! great place to stay especially as we could have our dog staying in the room. This is the second year we have stayed here en-route to Cornwall, and it has been really enjoyable. The breakfast was great with plenty of choice. The staff were very friendly and helpful as they were the first time. Definitely recommend and there is a nice pub/beer garden next door. Tho we were allowed to take our dog into the bar at the holiday inn, so we were well chuffed as it was raining!! Overall, nice place to stay and we will be back. August 28, 2013
Rated 4.0 out of 5.0 by Comfy but noisy Stayed here twice now. On this occassion it was a warm night and so had to have the window open, which meant the noise from the road made it almost impossible to sleep. The fact that there was no water until 6pm was also an inconvenience we could have done with out August 24, 2013
Rated 5.0 out of 5.0 by Loved it loved it the gentleman on arrival very helpful he was on duty through out he was very helpful and cheery he was good with the children only down fall no bacon at breakfast but i can live with out it comfy bed lovely room the pub a little expensive but a nice place August 24, 2013
Rated 3.0 out of 5.0 by tiny family room very small cramped room with limited facilities, no bath available, bathroom bit grubby and tired looking. hotel fairly basic but room was cheap so i suppose you get what you pay for August 23, 2013
Rated 4.0 out of 5.0 by Great value Great for an overnight stay, room clean and comfortable. Can't go wrong for the money. August 21, 2013
Rated 3.0 out of 5.0 by OK HOTEL - BUT NO IHG MEMBERS RECOGNITION A GOOD STAY IN GENERAL AND ROOM WAS CLEAN AND SUFFICIENT BUT NO AIR CON. THIS MADE SLEEPING ON A WARM NIGHT A LITTLE UNCOMFORTABLE, NEARLY ALL OTHER HOTELS STAYED AT HAVE SOME FORM OF AIR CON. AS A GOLD IHG REWARDS MEMBER, NO MENTION BY STAFF OF ANY MEMBERSHIP DETAILS OR OFFERED ANY INFORMATION DURING MY STAY. THE FIRST HOLIDAY INN HOTEL I HAVE STAYED WHERE NO INFO HAS BEEN TOLD OR GIVEN DURING MY STAY. August 20, 2013
Rated 4.0 out of 5.0 Aug 13 Spot on apart from no sleep due to a noisy air conditioning unit outside, which has been like that since the last time I stayed on that side of the hotel 6 months ago. August 17, 2013
Rated 4.0 out of 5.0 by Good value for money Our family stayed for 2 nights in a midweek and thought this Holiday Inn Express provided excellent value for money. The location was convenient for the motorway and convenient for visiting the area by car (e.g. Gloucester, Forest of Dean). For an evening meal I would recommend driving to the retail park on the way to Gloucester town centre as our meal in the pub next door was expensive and disappointing. It would be useful to know if there are buses to Gloucester town centre as the city centre roads are busy. August 17, 2013
Rated 3.0 out of 5.0 by uncomfortable bed, poor breakfast choice The greeting was okay, the room, good size & well appointed, but the bed was so soft you practically fell out when you rolled over. The breakfast was very poor choice, bit of a bun fight really, didn't appear to be enough seating. August 15, 2013
Rated 2.0 out of 5.0 by HOLIDAY INN GLOUCESTER Good average hotel. Near to my bussiness address, so convienient. Staying at the hotel for most weeks for the last four years , unfortunatly you notice changes. A very high turnover in staff , means that at times inexperience leads to issues. ie bookings lost. Rooms average for Holiday Inn , breakfast standard . Never any rewards recognition . August 15, 2013
Rated 4.0 out of 5.0 by Ronseal Hotel Stay Everything was just fine; clean comfy room, friendly staff, good choice of breakfast, easy to book and great parking. Nothing flash but exactly what was needed. August 14, 2013
Rated 4.0 out of 5.0 by Comfortable stay at decent price We used this hotel as stopover while visiting Cotswolds area. Decent location from motorway although a bit remote from centre if not wanting to use car. Pleasant room, although our son found the sofa bed style bed quite uncomfortable in comparison to other hotel chains. Breakfast did have a selection of food types, cereal, yoghurt, breads etc, although my husband was disappointed with cooked options of only sausage and scrambled egg...the catering staff were finding it very difficult to deal with the busy 9ish period when a lot of guests were breakfasting and there were long queues for each area and long gaps while supplies were replenished. Overall, a comfortable clean room, with exception noted above, pleasant staff, and an ok breakfast experience. Decent stay for price August 11, 2013
Rated 4.0 out of 5.0 by Handy We stayed here in Aug 2013. We picked the hotel as it was close to where we were attending a party. It was good value for money, convenient location & clean. Staff were friendly too. August 10, 2013
Rated 4.0 out of 5.0 by Convenient Location on M5 Motorway Staff are efficient and friendly Room clean and breakfast is adequate The biggest drawback is the noise from the busy road network beside the hotel which makes it difficult to sleep if you need to open the window in hot weather. August 10, 2013
Rated 5.0 out of 5.0 by Surprisingly good Being near M5 I was surprised at how little traffic noise and how lovely the Bumble Bee Restaurant was. I ravel frequently and this hotel was easy to find and convent to motorway. August 10, 2013
Rated 4.0 out of 5.0 by Good stay Apart from being busy with the darts crowd (age 50+) who decided a conversation over the corridor for 30 minutes at loud volume at around 10.30pm the stay was great. Second time here, clean tidy and value for money can't be argued. August 8, 2013
Rated 3.0 out of 5.0 by Could have been better It was exceptionally hot and whilst we knew that there was no air conditioning in the rooms, it would have been nice if the staff had offered us a fan from the start; it was purely by accident that I discovered that these were available from reception. The TVs in the rooms were not working correctly due to a site problem, so the original limited range of channels were even more limited! The staff knew of the problem but seemed apathetic about it. The bed was a bit soft but might suit others. On the plus side the wifi worked well and the free buffet breakfast very welcome. The cappuccino (even though from a self serve vending machine) was really nice! August 6, 2013
Rated 5.0 out of 5.0 by Excellent value This was our first experience of a Holiday Inn and will most certainly not be our last. The room was well set out and the beds very comfortable ensuring we had a good nights sleep. The staff were very helpful and friendly and the breakfast was excellent with a wide choice to suit everybody. August 4, 2013
Rated 4.0 out of 5.0 by Great value, ticked the box We stayed under the special summer sale deal. Great value, clean spacious room, very adequate shower room. Had a lovely meal at the Bumble Bee next door. Extra bonus was the Park and Ride a few yards away. Only glich was that the bed was over soft, I think the mattess should be replaced. August 4, 2013
Rated 5.0 out of 5.0 by staying at this hotel we choose this hotel as it give value as we are close to the snooker academy where my son plays in tournaments often. we travel from Plymouth and we always know we can rest and chill out in this hotel . breakfast is ample where I am that comfortable I walk around with no shoes on lol. the only thing wrong is that the rooms are not air conditioned but on the up and positive the wonderful staff offered us an electric fan which was very welcome xxx we will always try and stay in this hotel but could do offer of a special menu (which would make they stay a lot cheaper ) with the bumble bee next door as eating out becomes expensive when staying as we do for most of the week. maybe a small fridge and microwave in the family rooms, but would still always stay here as I think the staff and the hotel is suoerb and nothing too much trouble excellent xxx August 3, 2013
Rated 5.0 out of 5.0 by Good location and helpful staff This was not our first visit here. Even though it was a very busy weekend with many young families, the room was quiet and breakfast was well organised. The location was good and the staff were very helpful. Somewhere that we would definitely recommend to family and friends Well worth another visit ! August 3, 2013
Rated 5.0 out of 5.0 by Nice quiet comfortable room Would stay at this holiday inn again a very good pub serving very good food just a short walk from venue. August 1, 2013
Rated 1.0 out of 5.0 by Won't be coming back to this one As a club member, I find these hotels fine, but we stayed for one night and worse night I have had in a hotel. No air con did not help, but we found ourselves with one small flat pillar each, and no volume on the TV and no hot water. Rung reception who said, sorry we have no more pillars, some boy had jumped on the sky dish hence no volume, which I doubt very much as I have multiple sky dishes and the picture would go first. To top things off, they charged me for my room when I checked out, to then later find I had paid when I booked the room. Maybe I should have known this, but surely the receptionist, who's English was not the best, should have known on their system. August 1, 2013
Rated 4.0 out of 5.0 by Exceptional value First time we used holiday inn express and would defienatly use them again, very good value for money, very clean, staff helpful and a very good breakfast, highly recommend July 31, 2013
Rated 4.0 out of 5.0 by Good hotel good location Booked this hotel as a stop over point on our journey from Yorkshire to Devon. A stones throw from J12 of the M5 it was an ideal location and provided a relaxing break from the journey. The hotel was nice, staff very efficient and attentive and the breakfast was adequate although there was not much choice in the hot buffet selection. I would definitely stay here again. July 28, 2013
Rated 4.0 out of 5.0 by Comfortable bed and great service. It was a hot night and there was no air conditioning but it was not too much of a problem as we were at the end of the corridor. July 27, 2013
Rated 5.0 out of 5.0 by Good experience at Excellent service by staff at reception and breakfast. Modern hotel, well equipped and near to Gloucester and the M5. July 25, 2013
Rated 5.0 out of 5.0 by Great Location for breaking a journey This hotel is ideal for breaking a long journey to the South West. Clean, comfortable and good facilities nearby. July 25, 2013
Rated 4.0 out of 5.0 by HIE GLOUCESTER Standard HIE hotel just off the M5 about 5 mins away, pub on site where you can pick up a pint with a meal deal, or as I opt for 20 mins walk for a curry and a kingfisher. Normal style of breakfast free of charge, great now Holiday inn chain have free WIFI, where more people will opt to stay within reach of the hotel July 19, 2013
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