Rated 4.1 out of 5 by 42
Rated 2.0 out of 5.0 by JLOwen Billing Issues
There were/are major billing issues on this hotel.
Have had to contact them several times to get the credit card billing corrected. still dealing with that today. Have emails to show the billing and responses explaining. Nothing has been resolved.
Also, room charges are $65 higher than the other hotels in town. Need to be more competitive.
October 17, 2014
Rated 4.0 out of 5.0 by lriley quiet and clean
most of the stay was flawless. they need to update the carpets, but that aside, a good nights sleep
October 9, 2014
Rated 4.0 out of 5.0 by Cowgirlish Good service. Clean rooms.
Everything about this Holiday Inn Express is nice -- except the price! Our first room smelled like smoke, but they immediately moved us so it was not a problem. The rooms were clean and the showers hot. I liked the fact that there was a guide on the television unlike most other motels we have stayed at, so you could decide what to watch without cruising through the channels. The bed was comfortable. I always bring my own pillow so I can't say anything about the pillows. Overall a great place to stay, but not worth $30-$40 more than other local motels.
October 8, 2014
Rated 4.0 out of 5.0 by drob1221 Staff was excellent and nice acomodations.
Overall the experience was good. I became very frustrated with the internet service,. I reported it to the staff and se said she would contact the manager. She said this was a common occurrence. I was never given an update by the staff or management.
October 2, 2014
Rated 4.0 out of 5.0 by trouthook clean facilities and good breakfast selection
The staff was courteous and friendly. They were able to address any questions asked properly.
The only problem was the rooms are to light and lights shine through from parking lot and front door. Also the front door did not lock properly.
But in saying that I would recommend the hotel to others staying in the area. The facility was clean and breakfast was good. It would have been nice if staff would leave bill under door like other holiday inns to ease checkout.
September 23, 2014
Rated 4.0 out of 5.0 by Tropical Bird Clean and comfortable
In the heat of Texas this hotel is always a cool and comfortable place to relax at the end of a tiring day.
September 10, 2014
Rated 5.0 out of 5.0 by LOLPCguy Consistent quality
No surprises - clean, quiet, friendly staff - easy access and located close to my business area needs
August 23, 2014
Rated 5.0 out of 5.0 by PLMi Nice hotel staff always pleasant and professional
The staff from front staff to house keeping are always extremely pleasant and professional really appreciate the business
August 11, 2014