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Rated 4.1 out of 5 by 99 reviewers.
Rated 4.0 out of 5.0 by Almost Right I have stayed at many Holiday Inn Express hotels so I know what to expect. I expect a clean, fresh room and a good breakfast. I will only mention the negatives. The room smelled a little musty, and there were we spots on the ceiling of the room running across the entire length of the ceiling, I assume the smell came from this or from the carpet from prior water dripping on it (I hope it was water!). Also, the breakfast was the poorest I have experienced from a Holiday Inn Express; I had eggs, and hashbrows. The white bread was hard so I didn't toast it. I tried using the pancake machine but as I turned it on the conveyor belt started dropping burnt pieces of batter on my plate, it had obviously not been cleaned in a while. The pancakes came out undercooked and when I mentioned it to the attendant she told me the machine was not working right, "it's an outdated machine" she said, " it's not working right". So obviously she was aware of it and nothing is being done about it. Why? If these two issues had not come up it would have been an excellent stay. May 24, 2016
Rated 5.0 out of 5.0 by Wonderful Staff The staff was very accommodating. They paid attention to the needs of guests and were very courteous. They went above and beyond to make sure I was in a comfortable room and even immediately mailed the new sunglasses I left in the room. I was extremely happy with my stay. April 14, 2016
Rated 5.0 out of 5.0 by CLEAN! Very nice hotel in Gonzales. My room and the entire facility was VERY clean. The staff are delightful. My bed was amazing. Room included frig and microwave. It was a little dark in my room. Well lighted bathroom - important to the ladies. I would recommend and I would stay here again March 21, 2016
Rated 2.0 out of 5.0 by Reward Stay was Unrewarding. After planning a weekend stay in Gonzales for the 1st Annual Independence Songwriter's Festival, we anticipated a wonderful relaxing weekend. After checking in we were headed to the pool only to be told it was closed due to maintenance. Sunday morning we were awaken by housekeepers before 9 a.m. as they were getting their carts ready and banging on the wall in the storage room next to us. So we got up and went down to breakfast only to find it was already put away. Needless to say we went into town and had the extra expense of having to buy breakfast. The pool was still not open the next day. On a good note the front desk staff on Sunday morning was fantastic! March 12, 2016
Rated 1.0 out of 5.0 by NOT Holiday Inn Express standards Coffee pot broken--leaked. Staff did not fix or replace it over the 3 days we stayed. No toilet paper--rolls were both about 1 inch remaining, and were never replaced. Food poor--bread slices were individually wrapped in plastic and most were rock hard, having been put out for who knows how many days. All food was extremely minimal. They are trying to save money--they should give it up. March 9, 2016
Rated 5.0 out of 5.0 by Back in Gonzales - Great Again Once more back in Gonzales - one of my favorites places. The Holiday Inn Express is always great. The staff is very friendly and very helpful. They have snacks Monday thru Thursday each week - maybe not executive chef prepared by sufficient to fill a hollow tooth. Great place to say and good location. By the way, I think that they have put some new mattresses on the beds. Thumbs up !!!. March 1, 2016
Rated 5.0 out of 5.0 by Great Place to Stay We had our crews at this hotel and everything was very clean and staff was super nice. We will return when we are in the area again. February 23, 2016
Rated 5.0 out of 5.0 by Excellent Value for the Quality of the Property Whenever we visit our property we stay at the Holiday Inn Express Gonzales. We are always guaranteed a nice clean modern hotel room when we stay here. The staff are very friendly and helpful. My only concern is the last two times that we stayed we could not get our room cool enough The first time was back in October, It was a very hot day and I just blamed the lack of cooling on the heat. Our most recent stay the weather was cool at night in the 40's to 50's , but the air conditioner would not cool the room cooler than the mid 70's . This made for an uncomfortable sleep. So , I am uncertain if the air units are just not up to the needs or if maybe running low on coolant. I hate to ding the property for this because it is a great property. February 19, 2016
  • 2016-05-28 T14:53:54.306-05:00
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