Rated 4.0 out of 5 by 55
Rated 5.0 out of 5.0 by tomfro secured and well lite parking lots
I try to stay at Holiday Inns all over due to my job because of great rooms, personal, cleaness, breakfast every morning, room service, clean sheets,comfortable beds, tv channels, Holiday Inns are the safest and secured hotels is another reason,
January 14, 2015
Rated 5.0 out of 5.0 by lbj60 Christmas Trip
Property is in excellent shape and very clean. Did not interact much with the staff but what little I did was satisfactory. The lady at breakfast was very nice. Exercise equipment was working properly. I thought the room price was high compared to other HIE properties I have stayed at. Not the hotel fault, but there was no cell service inside the building. Over all a good choice in a small town. Located close to all the things you might go see.
January 1, 2015
Rated 1.0 out of 5.0 by Bill1929 No attention to details
This is the worst Holiday Inn Express I have stayed at thus far.
The Gonzales Holiday Inn Express is located in the heart of the Eagle Ford Shale, so the hotel has been booked with many workers needing rooms. People have been filling the hotel not because they WANT to stay in this hotel, there has not been many choices.
Recently I stayed there for 15 days. The first day I found more than a dozen expired milks in the refrigerator in the breakfast area. I notified the front desk. I did this for 5 days in a row taking expired milk to the front desk.
Will someone please explain to me WHY I would need to remind the front desk of spoiled milk 5 days in a row? On the milk I can see an expiration date, but not on gravy, eggs or other breakfast items. I suspect they are recycled, too.
I sent a note to complain and was told the hotel manager would contact me. I was there for 15 days and no attempt was made to contact me. Very poor management practices.
December 22, 2014