Rated 4.1 out of 5 by 125
Rated 4.0 out of 5.0 by KentKim Will stay again
I booked this hotel for two rooms/one night. We were visiting family briefly for the weekend. I was sure to read all the reviews prior to booking and there was mixed reviews. I must say I was very pleasantly surprised with our stay. It was great! Easy check in although I was disappointed check in was so late - 4pm. The rooms were nice and clean, the carpets were clean, the pool, jacuzzi were nice, the beds and pillows comfortable, it has easy access to anything you might need in the area. They have cookies in the evening and the breakfast was absolutley fantastic. The staff was nice, service was nice when asked anything we needed. Wifi was even good. Thumbs up! I read reviews about the carpet being dirty, construction going on, noise level too high, breakfast not any good, and wifi slow - This is not the case! BONUS also - Cracker Barrel is right next door! :-)
February 18, 2015
Rated 5.0 out of 5.0 by Ijj13 Recent First time Stay
Staying at this property for the first time was friendly, enjoyable and relaxing. The hotel staff was friendly and professional and the facilities were in good condition. I would consider stay here again when on business ot leasure.
February 17, 2015
Rated 1.0 out of 5.0 by Concrete121 Noisy First Floor room
Room was fairly clean and free of bugs.
Room was cramped awkward. I came to Phoenix on business, due to the Superbowl some hotels would not accept reservations. This hotel did accept my reservation three months in advance. I was given the worst room in the hotel on the bottom floor.
February 9, 2015
Rated 4.0 out of 5.0 by Traveling for bussiness Comfortable and good service
Helpful staff, nice clean room rooms and general areas. Good night stay
January 26, 2015
Rated 5.0 out of 5.0 by businesstrip1.20 great all around
slow internet, otherwise all of it was great, front desk was kind and efficient, housekeeping did amazing, no problems
January 26, 2015
Rated 5.0 out of 5.0 by JR Bull Stellar experience!
After staying at numerous IHG properties, I would say this property is one of my all time favorites next to the Holiday Inn Express in Puyallup, WA!
My requested first floor room was simply wonderful! Clean beyond belief... bed was superb....sitting area was ideal for relaxation....full kitchen was well-appointed....hand-held shower had great water pressure.
The front desk person was very cordial and so very professional for only being on the job a week! A true gem!
KUDOS to all involved for making my stay perfect!
Will be looking forward to a return stay on way back through!
January 21, 2015
Rated 5.0 out of 5.0 by kever Great People
General manager and staff go far beyond what is required of them. Even with the Super Bowl coming up they were able to accommodate all my needs and the needs of my crew coming in an out with continuing schedule changes.
Hope to return soon!
January 19, 2015
Rated 5.0 out of 5.0 by KathieV Great Service
We were traveling home when we realized we needed to stop and rest for the night before continuing on home. We arrived at Holiday Inn Express and a room was available. Service was excellent I asked lady at the front desk of any food delivery services and she gave me a place and number to call. My family and I were exhausted and it was so worth while stopping to rest and continue on our travel home the next day. Thank for being awesome.
January 12, 2015