Rated 4.1 out of 5 by 44
Rated 5.0 out of 5.0 by mr dd Great service
Very comfortable. A great place to stay the night. No complaints at all. My only comments is that pricing seemed a little high for a HI Express.
February 10, 2014
Rated 4.0 out of 5.0 by rjones6461 great value
I found hotel good and staff great the only thing I found sub par is the pillows. too small like nuggets instead of long and comfortable. had to stack to many together to be comfortable then they squirt out once stacked together after you fall asleep.
January 26, 2014
Rated 5.0 out of 5.0 by LCTraveler A favorite
This property is one of our favorites, and we have stayed several times. The staff is always pleasant, and they always acknowledge Rewards Club membership. On each of our recent trips we have been very impressed with Herlinda, the nice lady who manages the breakfast buffet. She is unfailingly nice, and as accommodating as she can be.
January 23, 2014
Rated 5.0 out of 5.0 by J.J. Excellent Stopover
Thank you for excellent service and a very fine experience. I travel across the country often and wish all the HOLIDAY INN'S were as good as this one/
I liked the roomy feel to the suite and especially the jacuzzi helped me overcome travel fatigue. It was quiet and I could open the windows and sleep well.
Thank you also for housing my cat, LOUIE. He is respectful of the furnishings and rugs and I keep everything extra clean so other pet owners will also be respected.
The staff was particularly gracious and helpful
January 7, 2014
Rated 3.0 out of 5.0 by RL and PI needs updating
WE've stayed at this property in the past. The location is good....far enough off I-10 so you don't hear the traffic, but close to resturants, shopping and a theatre right behind it.
It is starting to really show it's age......past time for up-dating. The breakfast is comparable to other Holiday Inn Expresses.....except the coffee is really weak....even their European blend. Very disappointing. However, the cookies in the evening are wonderful!!
The front desk staff is very friendly and welcomed us back as 'return customers' a nice touch to make you feel special.
January 4, 2014
Rated 5.0 out of 5.0 by AKA Tina Awesome front desk ladies
The front desk staff that I dealt with was exceptionally accommodating and the cookies when we checked in were a nice touch.
I only have two issues. As others have mentioned, the carpets in this hotel, both in the hallways and rooms are stained which makes the place "feel" dirty even though both rooms I stayed in were clean. Secondly, separate switches for the light and the fan in the bathroom would be a quality addition. Trying to get ready with a noisy fan running isn't very pleasant.
This hotel has great shopping and restaurants nearby and I will definitely stay here again when I have to be near the Goodyear Sports complex.
January 3, 2014
Rated 5.0 out of 5.0 by Sidwanderer Good bed but lacking king bed
A very comfortable room and equipment. Would recommend it to all of my fellow veterans that are traveling to the Phoenix area for either business or pleasure.
January 2, 2014
Rated 5.0 out of 5.0 by vallet01 A pleasent surprise
Great location. Easy access to the I-10. Clean, quiet rooms. Staff was friendly and helpful. Shopping nearby.
December 22, 2013