Rated 4.1 out of 5 by 93
Rated 3.0 out of 5.0 by angry mexican inc Needs an Update
Good hotel and staff but in need of a real update from interiors , beds, bathrooms, to the internet.. It was unusable ..it was so slow. Good staff, decent breakfast,great location .. and it was clean old but clean.
September 18, 2014
Rated 2.0 out of 5.0 by Rmilo19677 Construction zone
Hotel was great except the hallway to our room was a construction zone!!
Electrical covers were off boxes, no carpet or wall paper.
No notice of this on making reservations. No discount or incentive offered!
September 17, 2014
Rated 5.0 out of 5.0 by JB101 Goodyear,AZ
Great Holiday Inn Express, I stay at many of them and this was at the top of the list so far.
September 16, 2014
Rated 5.0 out of 5.0 by Terry M. Holiday Inn Express
Excellent hotel in the western Phoenix area. Easy access to the I-10 freeway. Located near some very good restaurants.
September 12, 2014
Rated 5.0 out of 5.0 by kevcurtiis Great Staff
Great Staff comfortable rooms Lots off restaurants near this hotel.
September 11, 2014
Rated 5.0 out of 5.0 by JerzMike Excellent Staff
I had the pleasure of stay at this property for 30 days during the time period of 08/04-09/04. This extended stay I feel, more then qualifies me as an expert and my opinion should be taken under consideration.
My initial introduction to the Holiday Inn was at the front desk, where I was greeted by Hillary, the hotels G.M. Hillary was very nice and knowledgable, affording the courtesy and full benefits of her expertise. My check in was pleasant and painless.
In the days that followed I met several other staff members, most notably Veronica , Kira, and Michael. Veronica and Kira both helpful and well versed in the Holiday Inn's amenities and policies and were both a pleasure to deal with and should be commended for their treatment of the hotels guest. Each with their own special charms and personality, I feel as if I made two new friends based on the several conversations that I have had the pleasure to have with them. Michael was new to the hotel but was just as pleasant to deal with and eager to please and accommodate me in anyway that he could.
My stay couldn't have been any more pleasant. If there were any negatives , the only one that I would change was the cleanliness of the carpets, that is more of a reflection on corporate then the hotel itself. The carpets weren't that bad, just stained and need to be replaced. But I wouldn't let that stop me from staying again in the future.
In closing, I would like to thank Hillary, Veronica, Kira and Michael for their kindness service.
September 8, 2014
Rated 4.0 out of 5.0 by Platinum Gov Pleasant
This Holiday Inn was just like every other one, a pleasant place to stay. Clean rooms, a nice pool and a good breakfast help too. The best part is the location, it is right off the highway, but not so close that you get any road noise.
The only things I would look to improve on would be a digital read out for the A/C, and maybe clear some of the smoke smell out of the hallways. I have a very sensitive nose to that smell, but most people would barely notice it I am sure.
September 6, 2014
Rated 5.0 out of 5.0 by redbox Excellent Staff And Very Nice Property
Driving a 16-foot truck from Los Angeles to New Orleans and this was my best stay the whole trip. Stopped late at night and Arnita at the the front desk was fantastic. Recognized my Platinum status, found me a wonderful room, and allowed me to park in the well-lit area near the front door. That made me feel secure and was able to get a good night's sleep. Thank you, Arnita.
September 5, 2014