Rated 4.2 out of 5 by 164
Rated 5.0 out of 5.0 by Njfxyz Great Staff and stay
Thank you for the staff for making our stay! The heat in Phoenix was ~ 115 deg and we aren't used to that. Your really made this work out and helped with our dogs as well.
many thanks! definitely worth staying at.
June 25, 2015
Rated 5.0 out of 5.0 by Njfxyz Great place to stay esp w animals
This Holiday Inn Express was great to stay at. It was going to be 115 that day when we called from the road with two dogs in two and asked if we could be early....very early for check-in. We wanted to get everyone out of the heat. Normal check-in time is 4:00. We wanted 11:30. They were very kind and blocked a room for us and said "Come on over!" They were super nice to us and we had an AC that worked and a nice bed. We will stay here again!
June 25, 2015
Rated 4.0 out of 5.0 by rwgf nice place
good accessability from I-10, good location for dining
June 20, 2015
Rated 5.0 out of 5.0 by Trebs68 Comfy Room
The facility I stayed in was comfortable and clean. Room was dark enough to allow me sleep when it was still light outside. Only issue was slow standard wireless internet experience. Highly recommened for service, comfort, and cleanliness.
June 18, 2015
Rated 2.0 out of 5.0 by Billpatel great service with dirty rooms.
We were travelling from CA to TX. Decided to stay at this HI express. Tried to reserve rooms with reward points at the hotel business center. Very poor Internet speed.Took forever. The first room was filthy with dusty curtains. Went to front desk. changed room to find out the second room was worst than the previous room. went back to F desk changed room. again worst room .
Front desk comment...... we are changing the carpets...we have too many workers staying here they dirty the room.....we had students group staying here and you know how they dirty the room.....we are remodeling...I will personally find out a clean room could you please wait.....and I have upgraded you to a room with a hot tub. ( I was obliged for 20000 points)
Had no alternative after driving 9 hours from california.
I was owner of HIE in NY before I retired.
June 9, 2015
Rated 2.0 out of 5.0 by rayian Comfortable bed but room needs to be updaited
Sheer curtain torn, carpet very dirty in that room. Common areas nice. With a upgraded room, I would try it out again.
June 4, 2015
Rated 4.0 out of 5.0 by EKPW Worn and dirty with very nice staff
This hotel is a very average value. I have stayed in a number of upscale versions of the Holiday Inn Express for about a 20% upgrade in price but was able to book this on the same day for a price point I wanted, which is nice. There was plenty of parking and a decent restaurant across the parking lot for dinner.
The room smelled musty and the carpet was worn and stained and the hot tub did not work. However, the common rooms were clean and the staff was very accommodating and nice - .especially the breakfast room attendant and the front desk. Best of all the air conditioner and blackout curtains were operational for a good night's rest. The mattress was adequate, so overall this was a reasonable stay although I probably will not return unless it is upgraded.
June 4, 2015
Rated 5.0 out of 5.0 by Bluebird 55 Best Hotel I've Ever Stayed At,
This stay was beyond exceptional in that not only was the entire staff very professional but the biggest difference here is how caring
June 1, 2015