Rated 4.2 out of 5 by 89
Rated 4.0 out of 5.0 by PJVE PJ
Would Stay again at location. clean, quiet, good location
July 22, 2015
Rated 5.0 out of 5.0 by ecga very clean
clean and polite staff.rooms are clean and comfortable
July 10, 2015
Rated 4.0 out of 5.0 by TravelguyfromBigD One night stay.
Hotel met my needs for the most part. Hair dryer did not work in room, notified front desk at checkout.
July 6, 2015
Rated 1.0 out of 5.0 by SixFlager Poor Staff
When I checked in I was not recognized as a Platinum Member. When I asked about the Welcome Bonus Points they lady acted like I was putting her out. She looked at the computer and said that I was not Platinum and that I did not book through IHG.
I informed her that I am Platinum and I did book through IHG and even showed her my Conformation email. She only looked at me and said that is not what her system shows and did nothing about it.
I am a pretty quiet person and do not ask for much but I do expect to get the points that I am due.
She was rude and lazy. I just rubbed me and my co-worker the wrong way.
My co-worker that checked in right after me was treated the same was and he is also Platinum.
Just not a good experience.
If there were more hotel choices in Graham, I would stay elsewhere next trip.
July 6, 2015
Rated 5.0 out of 5.0 by Book Person Great space in room
Our family used 3 rooms and 2 had extra floor space which was nice!
July 1, 2015
Rated 5.0 out of 5.0 by KitM solid "A"
breakfast was nothing to brag about but the room and internet speed were exceptional
June 27, 2015
Rated 5.0 out of 5.0 by Pam6751 Holiday Inn Express Graham TX
Very nice place to stay. I would recommend it to anyone in the area. It would have been nice to have the pool open, but it's a little early in the season.
May 22, 2015
Rated 4.0 out of 5.0 by travel96 Anywhere in Graham
Our checkin was smooth. The room was freezing when we entered but the thermostat was easy to find and adjust. The reservation was for two people so it would have been nice to have enough bathroom amenitites (shampoo, conditioner, etc.) for more than one person. There were enough towels though and also toilet paper. No one wants to have call for those items and we didn't have to. The bed is very high. I'm not too short (5'2") and I had to jump or use a chair to launch myself on it and hoped I nailed the landing. I perfer not to be a gymnast when I get in and out of bed so a step stool would have been nice. The breakfast was ample with more choices than I expected. Checking out was a bit longer than it should have been. Changing my form of payment to cash really doesn't seem to be an issue to me; but it was to the computer. Overall, I would recommend this property.
May 19, 2015