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Rated 4.3 out of 5 by 106 reviewers.
Rated 4.0 out of 5.0 by One night stay The hotel was very nice, however we like to sit and relax after a long day of travel and had company from the area visit us and with only one chair 2 of us had to sit on the bed. This was not overly comfortable. June 25, 2014
Rated 3.0 out of 5.0 by VERY BUSY PLACE There were people everywhere....a party in the common area, left no where to just sit as a family group to talk. The people that were having the party were very rude and loud. We thought it was a public area for a reason. Seemed overbooked June 25, 2014
Rated 5.0 out of 5.0 by very clean and comfortable We stayed in the king executive suite 2 bedroom. It was very clean, quiet and comfortable. The staff was extremely friendly and helpful. We will definitely stay again. June 24, 2014
Rated 5.0 out of 5.0 by Best Place to Stay in Grand Blanc/Flint Area We visit the Grand Blanc area several times a year to visit elderly relatives and find the Holiday Inn Express our favorite place to stay. It is clean, comfortable, friendly and convenient to the places we have to go in the area. As long as the HI Express maintains their high standards, this will continue to be our choice of places to stay on future trips. The staff in the breakfast area is particularly accommodating and we also love being able to walk through the main check-in area and pick up a nice, fresh cookie several times a day! June 17, 2014
Rated 2.0 out of 5.0 by disappointed I've been a patron of this hotel since it was constructed and initially opened. Since the change in ownership the quality of this hotel experience has diminished significantly. This hotel is one step away from being pulled from the IHG portfolio. June 13, 2014
Rated 5.0 out of 5.0 by Staff This hotel has such pleasant and helpful people working for them. I was there for 13 days and felt very comfortable. June 11, 2014
Rated 5.0 out of 5.0 by Great staff, pleasant surroundings My recent stay was very comfortable and satisfying. The room was excellent, roomy and clean. The hotel staff, especially in the breakfast area, were helpful and pleasant. The only thing missing was a whirlpool. June 11, 2014
Rated 2.0 out of 5.0 by Service staff was friendly Friendly staff in the morning, reservation front desk were not to friendly. I have been here before and never had a problem. June 10, 2014
Rated 1.0 out of 5.0 by No thanks Late check in, horribly located room, loud, reeked of smoke. June 10, 2014
Rated 5.0 out of 5.0 by Great hotel Great hotel, quiet and very clean. Super friendly staff and wonderful breakfast bar. Highly recommend staying here. June 7, 2014
Rated 5.0 out of 5.0 by Always Goid This was my fifth stay at HIE Grand Blanc. We arrived early on a busy Saturday and there were two wedding parties at the busy hotel. Greta, the desk clerk, went out of her way to assure that everyone was accommodated as quickly as possible. No one was turned away despite arriving three hours before check in time. This is the type of service that is remembered and creates return visits. We'll definitely stay there next time. It's a great experience at a great location! June 5, 2014
Rated 5.0 out of 5.0 Great Value Comfortable bed, sheets, and room that was very clean. Also free wifi and they had directv. Excellent service and the location is great - recommended if you are in the area. May 20, 2014
Rated 2.0 out of 5.0 by Pictures don't do this hotel justice First, let me say that I understand this is an Express hotel, but the sign says "and Suites". When we booked our stay, we thought we were getting two seperate areas, as we have in the past, based on the descriptions from the IHG website. However, we were in a single room with two queen beds, a pull out sofa bed, a kitchenette, and a bathroom. There was a table near the LAN outlet, but it was only big enough for a small laptop. There was a coffee table near the sofa, but no outlets to plug a computer into. The kitchenette was okay, but the refrigerator door was facing in such a way that the opening was towards the wall. There were no dishes at all. The sofa was comfortable, but not the bed (but what sofa bed is?). The beds were way too soft. I literally sunk into them when I laid down. On the flip side, the TV was good. The bathroom was big, even though the wall paper was coming off in several places. The shower was awesome. The breakfast was not great. I will not stay here again and I will cringe when someone else tells me they are staying here. May 8, 2014
Rated 5.0 out of 5.0 by Great breakfast, awesome room!!! the jacuzzi was awesome, and so was the breakfast, fast check in and out!!! May 5, 2014
Rated 2.0 out of 5.0 by OK hotel The hotel is fine. Its in a good area, near the eway, but the hotel itself is fair at best. May 5, 2014
Rated 4.0 out of 5.0 by check in I tried 2 x to get a card to open the door to my room (229) on SA, April 19, 2014. The lady at the front desk (blond) was behind in her work (papers littering the front desk). She finally came to my room to open the door with a "master" card, promising to come back with a new room card (key) later. She never came. I kept my room doubt-locked I have stayed in this hotel often -- always a good experience. Not this time!!! April 21, 2014
Rated 5.0 out of 5.0 by Great Hotel I have stayed in this hotel before and I have no hestitation going back again. We left a phone charger while checked out and the manager agrees to mail it back to us. Great customer service. However, the only criticism during this stay is the hotel forgot to clean our room on the second day. We left for visit at 11am and returned at 5:30pm and the room was not cleaned nor replaced with clean towels. It was immediately taken care of after we notified the front desk. March 27, 2014
Rated 3.0 out of 5.0 by Accommodating staff Beth has always been extremely accommodating and I'm always welcomed into the hotel when she is behind the desk. March 19, 2014
Rated 3.0 out of 5.0 by noise level was beyond believable I have stayed at this hotel 3 times before, and always had a wonderful stay. This time however was horrible. I was staying at this hotel because my mother was undergoing surgery the next day. We had loud noise from the room above us from about 9:30pm until 2:00am. The noise sounded like children running and jumping on the beds. Being a mother myself I did not complain about the noise at first, thinking the parents were out of the room for a time. However by 11:30pm, I had had more than enough!! I called the front desk and complained. I know I was not the first person to do so because the front desk clerk did not even ask me what room I thought it was or any thing else. After that the noise continued until 2:00am. If this surgery was not so important, we would have checked out then and left. I will think long and hard before I stay at this hotel again!! March 14, 2014
Rated 5.0 out of 5.0 by Very nice location The Grand Blanc Holiday Inn Express seems like a newer property as the facilities were very clean and spacious, The room was very comfortable and furnishings were very nice.. As always, the pool was nice and breakfast was very good.. March 12, 2014
Rated 5.0 out of 5.0 by Great Service! The staff at the Holiday Day Inn were awesome! I stayed for a week and required shuttle service to Genesys Regional Medical Center for clinicals. I am an out of state student and attend University of Michigan-Flint. The staff were very accommodating to me and were very pleasant. The room was comfortable and had a small fridge and microwave. I did not have time to use the pool or weight room however, it appeared clean. February 4, 2014
Rated 5.0 out of 5.0 by Nice and quiet Everything was great, I just wish they started breakfast a little earlier than 6:30. I travel on business and I'm usually on the road before 6:30. January 28, 2014
Rated 5.0 out of 5.0 by Excellant place Great experience.. beds are super comfortable, room was immaculate and we didn't hear anything from the room next door. January 19, 2014
Rated 5.0 out of 5.0 by Best Beds ever... Nice people. We stay @ this hotel anytime we are traveling. Always a pleasant experience. January 4, 2014
Rated 5.0 out of 5.0 by Good place for skiing at Mt. Holly I took my son of 7 years old to skiing at Mt. Holly and stayed at this hotel. It was a pleasant stay. January 1, 2014
Rated 4.0 out of 5.0 by Above the norm This was my third stay at this hotel for business in the nearby towns. The breakfast ladies are very friendly and the night desk-staff are very helpful. We're impressed, considering the lower price. The first visit (M-F in Aug.) was great. We had our infant twin girls with us, and the staff was very accomodating about letting us wash our bottles in their kitchen. We were only able to use one of their cribs, which was inconvenient but acceptable. The hotel was packed, and the cribs are 1st-come-1st-served after all. The second (T-W in Oct.) was sub-par, but not bad. The elevator was out, and we were on the 2nd floor with a stroller and lots of luggage. I can't blame them for that. They didn't seem to know where the cribs were, so we got (only) one on our last day. The third stay (M-W in Dec.) was the best so far. We actually had a closer Holiday Inn we could've stayed at, but this one was only 20 minutes away, so we chose to stay here for the friendly staff. When booking the stay, we were offered an upgrade to a suite for only $5 more, which was a great idea for making baby-food and spot-cleaning behind the girls. I wish we'd known before it was only $5 more! The girls were sick, but our time there was still relaxing. December 20, 2013
Rated 5.0 out of 5.0 by Reasonably priced and a great property This property is always clean, the staff is always courteous, and everything is in good working order and well kept up. When told it was seven years old I was surprised because it does not look. The staff is very friendly. The price is incredible for the area and the convenience. I highly recommend this hotel December 4, 2013
Rated 5.0 out of 5.0 by Right from the front desk to leaving the next morning! It all started with the Front Desk Reception with a smile and nice conversation. Clean room and clean facilities. November 23, 2013
Rated 5.0 out of 5.0 by Comfort and Class Head and shoulders above most hotels in regard to cleanliness, comfort, and class. The setting is superb and the access to business is spot on. November 21, 2013
Rated 5.0 out of 5.0 by Beds were very comfortable Was very nice and clean and fairly quiet. The beds were very comfortable and we were able to completely relax. I would stay here again! November 14, 2013
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