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Rated 4.2 out of 5 by 91 reviewers.
Rated 4.0 out of 5.0 by check in I tried 2 x to get a card to open the door to my room (229) on SA, April 19, 2014. The lady at the front desk (blond) was behind in her work (papers littering the front desk). She finally came to my room to open the door with a "master" card, promising to come back with a new room card (key) later. She never came. I kept my room doubt-locked I have stayed in this hotel often -- always a good experience. Not this time!!! April 21, 2014
Rated 5.0 out of 5.0 by Great Hotel I have stayed in this hotel before and I have no hestitation going back again. We left a phone charger while checked out and the manager agrees to mail it back to us. Great customer service. However, the only criticism during this stay is the hotel forgot to clean our room on the second day. We left for visit at 11am and returned at 5:30pm and the room was not cleaned nor replaced with clean towels. It was immediately taken care of after we notified the front desk. March 27, 2014
Rated 3.0 out of 5.0 by Accommodating staff Beth has always been extremely accommodating and I'm always welcomed into the hotel when she is behind the desk. March 19, 2014
Rated 3.0 out of 5.0 by noise level was beyond believable I have stayed at this hotel 3 times before, and always had a wonderful stay. This time however was horrible. I was staying at this hotel because my mother was undergoing surgery the next day. We had loud noise from the room above us from about 9:30pm until 2:00am. The noise sounded like children running and jumping on the beds. Being a mother myself I did not complain about the noise at first, thinking the parents were out of the room for a time. However by 11:30pm, I had had more than enough!! I called the front desk and complained. I know I was not the first person to do so because the front desk clerk did not even ask me what room I thought it was or any thing else. After that the noise continued until 2:00am. If this surgery was not so important, we would have checked out then and left. I will think long and hard before I stay at this hotel again!! March 14, 2014
Rated 5.0 out of 5.0 by Very nice location The Grand Blanc Holiday Inn Express seems like a newer property as the facilities were very clean and spacious, The room was very comfortable and furnishings were very nice.. As always, the pool was nice and breakfast was very good.. March 12, 2014
Rated 5.0 out of 5.0 by Great Service! The staff at the Holiday Day Inn were awesome! I stayed for a week and required shuttle service to Genesys Regional Medical Center for clinicals. I am an out of state student and attend University of Michigan-Flint. The staff were very accommodating to me and were very pleasant. The room was comfortable and had a small fridge and microwave. I did not have time to use the pool or weight room however, it appeared clean. February 4, 2014
Rated 5.0 out of 5.0 by Nice and quiet Everything was great, I just wish they started breakfast a little earlier than 6:30. I travel on business and I'm usually on the road before 6:30. January 28, 2014
Rated 5.0 out of 5.0 by Excellant place Great experience.. beds are super comfortable, room was immaculate and we didn't hear anything from the room next door. January 19, 2014
Rated 5.0 out of 5.0 by Best Beds ever... Nice people. We stay @ this hotel anytime we are traveling. Always a pleasant experience. January 4, 2014
Rated 5.0 out of 5.0 by Good place for skiing at Mt. Holly I took my son of 7 years old to skiing at Mt. Holly and stayed at this hotel. It was a pleasant stay. January 1, 2014
Rated 4.0 out of 5.0 by Above the norm This was my third stay at this hotel for business in the nearby towns. The breakfast ladies are very friendly and the night desk-staff are very helpful. We're impressed, considering the lower price. The first visit (M-F in Aug.) was great. We had our infant twin girls with us, and the staff was very accomodating about letting us wash our bottles in their kitchen. We were only able to use one of their cribs, which was inconvenient but acceptable. The hotel was packed, and the cribs are 1st-come-1st-served after all. The second (T-W in Oct.) was sub-par, but not bad. The elevator was out, and we were on the 2nd floor with a stroller and lots of luggage. I can't blame them for that. They didn't seem to know where the cribs were, so we got (only) one on our last day. The third stay (M-W in Dec.) was the best so far. We actually had a closer Holiday Inn we could've stayed at, but this one was only 20 minutes away, so we chose to stay here for the friendly staff. When booking the stay, we were offered an upgrade to a suite for only $5 more, which was a great idea for making baby-food and spot-cleaning behind the girls. I wish we'd known before it was only $5 more! The girls were sick, but our time there was still relaxing. December 20, 2013
Rated 5.0 out of 5.0 by Reasonably priced and a great property This property is always clean, the staff is always courteous, and everything is in good working order and well kept up. When told it was seven years old I was surprised because it does not look. The staff is very friendly. The price is incredible for the area and the convenience. I highly recommend this hotel December 4, 2013
Rated 5.0 out of 5.0 by Right from the front desk to leaving the next morning! It all started with the Front Desk Reception with a smile and nice conversation. Clean room and clean facilities. November 23, 2013
Rated 5.0 out of 5.0 by Comfort and Class Head and shoulders above most hotels in regard to cleanliness, comfort, and class. The setting is superb and the access to business is spot on. November 21, 2013
Rated 5.0 out of 5.0 by Beds were very comfortable Was very nice and clean and fairly quiet. The beds were very comfortable and we were able to completely relax. I would stay here again! November 14, 2013
Rated 5.0 out of 5.0 by Lodging Experience Very clean, bright, and quiet, the off-highway location was perfect. I wish the pool was open later into the night, though. Some dimmable lights in the pool area would add to the romance! I would come back here for some R&R despite living just an hour away. October 18, 2013
Rated 5.0 out of 5.0 by Excellent staff. Very comfortable room. Everyone was pleasant and helpful. The assistant manager, Courtney Neely went out of her way to make sure we were comfortable and happy with our stay. We also noted how helpful she was to other staff members (helping housekeeping, dining room staff and willingly staying over to cover someone who called in sick). We spent four nights here, Our room was always kept clean and replenished. We will definitely look forward to staying here again. September 25, 2013
Rated 4.0 out of 5.0 by Fair No issues that were noted. Will be staying there next year. September 25, 2013
Rated 5.0 out of 5.0 by Great place to stay The room was clean and the breakfast had a lot to choose from. September 20, 2013
Rated 4.0 out of 5.0 by Friendly Staff Everyone we encountered during our stay was very friendly. An additional $10 charge was added to my card without an explanation? September 11, 2013
Rated 5.0 out of 5.0 by Pleasant Everything seemed nice and clean, the way it should be. I liked getting a rice krispy treat when I checked in. The breakfast bar was a bit disappointing, but I was glad that they had a breakfast bar at all. September 5, 2013
Rated 5.0 out of 5.0 by Good choice! I travel a lot, and stay at a lot HIE properties. I was very pleased with my stay. Would definitely recommend it. August 31, 2013
Rated 2.0 out of 5.0 by Overpriced for the area Was told there were no double queen options when booking, so booked a king suite for $20 extra per night instead. When we got there, they had the double queen, but without the price adjustment. Pool light is on a motion sensor that does not sense at pool level, so the light turns off every 10 minutes. When we complained, they said they had been giving this feedback to management for months. We stayed in our room late one morning and the room was not cleaned at all. They had apples in the lobby and when we took one, the core was rotten. This is already at the top of the price chain for the area and I would expect it to be top notch; the hotel is nice, but the experience was motel like. August 26, 2013
Rated 4.0 out of 5.0 by LuckyLibra This is the fourth time that we have stayed at this Hotel. The staff and management have made it most enjoyable - friendly folk who go out of their way to accommodate us. We travel as a large group of classic car owners and attend the famous Back to the Bricks show in Flint for these four days. Saturday morning the lady who provides breakfast arranges to be there for 5:00 a.m. as some of our car owners have to be at their site location by 6:00 a.m. Above and beyond the call of duty. We will continue to come to Grand Blanc. Many thanks from a Priority Club member. Mags..... August 22, 2013
Rated 4.0 out of 5.0 by Nice place & close to DTE My stay was great the staff very nice the room clean & comfortable and the location is nice & close to pine knob. Over all everything was very good. HIG or who ever needs to come with something NEW for the breakfast its the same old same old August 19, 2013
Rated 5.0 out of 5.0 by Exceptional service We recently stayed 3 nights at the Holiday Inn Express in Grand Blanc. Staff were very helpful and friendly. A staff member opened the pool and exercise room early when we asked to use them one morning. The people cleaning the rooms asked when it would be convenient to clean our room. The staff offered cookies, etc. to our grandchildren. Most importantly, the desk staff offered to mail a charging cord we left in the room to our home address. Our trip was a success since we had an enjoyable stay. August 13, 2013
Rated 5.0 out of 5.0 by Good Value Nice, new property with reasonable rates. Especially appreciated the thoughtfulness of the bathroom design. The nice wide countertop provided enough space for our personal bathroom items. The 2 different lightng options were nice for applying make-up, shaving or a midnight bathroom visit. It was roomy enough, so we weren't knocking elbows on the door or walls when drying off after a shower. August 11, 2013
Rated 5.0 out of 5.0 by Excellent Service The staff was excellent! I had a wedding in the area and they gave me early check in and had the shuttle waiting for me! The whole staff was very friendly! I had a wonderful stay! I would highly recommend this Holiday Inn! Thank you so much to the staff for the wonderful experience! August 4, 2013
Rated 4.0 out of 5.0 by Business and Leisurely Friendly This property offers a friendly guest services staff and a relaxing atmosphere. I stayed at this property for an extended period of time and was satisfied with the property. August 3, 2013
Rated 5.0 out of 5.0 by Great Service I do not have one negative comment about this hotel. From checking in to checking out, all requests and inquiries were handled in a courteous and quick response. We did not even have to worry about drinking and driving from a family wedding we were attending, the free shuttle took care of that.....and the driver Mary was both a friendly and sociable person. July 29, 2013
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