Rated 4.3 out of 5 by 71
Rated 5.0 out of 5.0 by kk5731 SUITE
I was in town visiting family and booked a suite for a long weekend! the room was very spacious! I had 2 queen size beds and a foldout couch, plus a kitchen and dining area! my grandkids stayed with me and we loved it! very clean and a had a rain shower in bathroom with great water pressure!
July 12, 2014
Rated 2.0 out of 5.0 by Canoe86 If you want clean towels, don't leave a stuffed animal on the bed.
We've stayed at this property a few times over the last 4 years, so we are familiar with it. Not sure if ownership has changed or management, but the service has dropped. Let's be clear, this is not a dump by any means, BUT, the overall quality expected for this level of hotel is quite poor.
We had two rooms for this stay, which turned out to be a lucky thing for us. The vast majority of front desk personnel, while not rude, were at best disinterested and flat. An example is, a toilet in one room was not working properly. This was reported to the front desk, with the response of "ok", I took that to mean, it would get fixed......well......two days later....nope. Not an explanation or a follow up which is what I would think is a basic operating procedure. LUCKY, we had another option with a second room and a working toilet.
Two days in a row, there was no towel service or room service. A note was left on the bed explaining since there were personal items on the bed, the room could not be cleaned. So, I guess, we should have packed ALL of our belongings each day. I can understand the beds, if items are on it, but why not at least change out towels? or stock toilet paper? Again, thankfully, we had a second room to fall back on.
One of the rooms on check in, had keys from the previous guest in it, as well as a bottle of cleaning product, and a tooth flosser. Nice touch to check into a room such as that, maybe the previous person left things on the bed and this room can never be serviced again......just a theory.
Beds were comfortable.
Direct TV with tons of channels and probably the best TV quality I've had in a hotel like this. That was a plus for sure.
July 9, 2014
Rated 5.0 out of 5.0 by Owens 28 Nice Place
It was a good value. the only down grade would be the quality of the food at the Breakfast.
I would stay there again
June 26, 2014