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Rated 4.1 out of 5 by 739 reviewers.
Rated 4.0 out of 5.0 Great service and convenient We visited the Grand Canyon for two days and stayed here. Great front desk staff; and very good breakfasts. Michael at the front desk is great! Only draw back…the hotel is getting worn and in need of some interior upgrades (i.e., carpets, etc). The bathroom and shower curtain smelled moldy. April 16, 2015
Rated 4.0 out of 5.0 by Nice location Great location to the Grand Canyon. Rooms are comfortable but would have liked a fridge/microwave. There's even a space for them in the room but the cupboard is empty. April 16, 2015
Rated 4.0 out of 5.0 by Great experience We were very happy with our stay at Holiday Inn. It was very convenient for us to get to the canyon. The breakfast every morning was outstanding!!! There were plenty of things to choose from and the man that oversaw the food was very efficient. He was constantly cleaning the counters and making sure that everything was well stocked. Your breakfast gave us a great start every day. April 16, 2015
Rated 3.0 out of 5.0 by Turnover Congestion We enjoyed our stay but did not like the crowded confusion: 1. In the hallways in the morning with the staff waiting for the rooms to be vacated. We recognize that the daily turnover is high but we found it unpleasant to find the service carts blocking the corridors and the areas around the elevator early in the morning as we made our way to breakfast. And then to return late in the afternoon and find our room (we stayed two nights) had not been serviced. 2. At check in. Long lines and slow processing. April 15, 2015
Rated 2.0 out of 5.0 by Not happy We were not happy with this stay in comparison to other hotels on our trip. The toilet had urine on the seat and leaked water on the floor. The pool area was not impressive. For $200 a night it was a let down. The Holiday Inn Express in Gallup NM was much nicer for half the price. I realize it is the Grand Canyon. April 15, 2015
Rated 2.0 out of 5.0 by Guest Room was not cleaned from previous guest. When i mentioned this to the front desk, i was told sorry, no other help given. April 15, 2015
Rated 4.0 out of 5.0 by Nice location HIE is a good choice if you want to re-enter the Grand Canyon park again. But you will have more choices if you would like to travel 50 miles. April 14, 2015
Rated 4.0 out of 5.0 by Internet Service The service was awful. Staff said the whole town lacks the bandwidth. April 14, 2015
  • 2015-04-17T11:39:59.739-05:00
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