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Rated 4.1 out of 5 by 702 reviewers.
Rated 4.0 out of 5.0 by Nice Suite Over all a very nice stay the only issue was that the breakfast was not very nice. it needed to have more of a variety. March 29, 2015
Rated 5.0 out of 5.0 by Ahhhh This was the perfect place to come back to after Grand Canyon trips. So close we could go back and forth during the day. Able to easily do sunrises, sunsets, starry night skies, and daily cruises to all the South Rim. Not one thing bad to say. Just wishing they had 2 egg choices at breakfast. The folded egg and cheese my husband liked, but I usually prefer just plain scrambled. Definitely not a big deal at all. When I asked Tammy in the breakfast area if that was all there was (I know sometimes there are choices, so just though I would ask). She said no, but.....She offered to make me one!!!!! Tammy went way above and beyond with her customer service. I would have been content with my pancakes and bacon...no biggie....but this was a huge surprise. Everyone there was very nice, helpful and upbeat. Room was clean and quiet. Would definitely stay here again.... March 29, 2015
Rated 4.0 out of 5.0 by Helpful staff We stayed here on our trip to the grand canyon. The room we had was exceptionally clean. After being in the room and already asleep we smelled cigarette smoke even though its a non smoking hotel. After speaking to the front desk they were able to move us to a new room. Even with it being right next the front/elevator we didn't hear anyone. The second room was just as clean, although that one didn't have a fridge March 28, 2015
Rated 4.0 out of 5.0 by Very Busy, Good for a Two Night Stay I would say the main part of the hotel is just a grade lower than your typical Holiday Inn Express. Most likely because of the high volume of folks that come through each year. Overall the stay was fine, internet bandwidth was poor, HVAC unit was disappointing (didn't have a thermostat), but had friendly staff and was a for the most part what you would expect from a Holiday Inn Express. March 27, 2015
Rated 4.0 out of 5.0 by Wonderful hotel, close to Grand Canyon Love this hotel. It was close to the Grand Canyon. We could walk to several restaurants near the hotel. Love the hot breakfast with lots of options. We had a suite that was very comfortable. My only issue was that there weren't any outlets in the bathroom. I had to do my hair in the mini bar area with out a mirror. Otherwise everything was great. March 26, 2015
Rated 4.0 out of 5.0 by Missed daily room clean up For some reason our room didn't get cleaned between the 2 days we spent there. The hotel was very full and we were on the first floor, but really not sure why it didn't get cleaned. It was no big deal, but just something that happened. March 26, 2015
Rated 5.0 out of 5.0 by Terrific location, great service, excellent value. The staff is friendly, accommodating, knowledgeable. Makes for a pleasant first impression. Rooms are comfortable, with cozy bedding. Clean and neat. March 24, 2015
Rated 4.0 out of 5.0 by Grand .... Hotel and staff are good, pleasant in helping but the breakfast area is too small too handle the amount of guests. Get up early if you wish to eat with the family or you will wait to seat. Internet is extremely poor so if you're considering working be aware. Great location in town, short distance from canyon and airport, please don't let the above deter you, just be aware. March 23, 2015
  • 2015-03-30T10:43:51.917-05:00
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