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Rated 4.1 out of 5 by 835 reviewers.
Rated 4.0 out of 5.0 by Price for hotel Next time in this area, I'd spend a little more money and stay elsewhere. Staff was great! July 1, 2015
Rated 5.0 out of 5.0 by Friendly staffs, close to the Grand Canyon Very friendly and accommodating staffs - including the manager. Hotel is right outside of the Grand Canyon south gate, convenient to restaurants and stores. Clean rooms. Bedding is very comfortable. Complementary breakfast is good, comparable to other hotels. Internet connection is very weak - but front desk did warn me at check-in. This is not about the hotel, but may be helpful: I had weak connection to my T-Mobile cellular network, but a family member's AT June 29, 2015
Rated 5.0 out of 5.0 by Awesome location and Value Loved our stay. Great staff, great value and a great vacation. June 29, 2015
Rated 5.0 out of 5.0 by Great service The front desk staff was very professional and friendly. Breakfast was excellent and the staff were very attentive. Kids enjoyed the interior pool which was open until late. The room was clean and everything was working properly except that wireless internet was not working. The carpet made the hallway and room look dark .However, I give the hotel 5 stars because of the staff professionalism and good service. June 27, 2015
Rated 5.0 out of 5.0 by Excellent management This Holiday Inn Express is at the Grand Canyon in Arizona. Our stay was during beautiful weather at height of tourist season. Hotel sold out with many international travelers. Management handled the large numbers and communication challenges very well and very efficiently. No delays or waits for services. They are prepared for the demands such as this. Hotel is located short walk from National Park shuttle bus stop. Very convenient for park visitors. June 26, 2015
Rated 3.0 out of 5.0 by Strange Lay Out We have been in different hotels and this one is a bit pushing it in terms of the layout, I mean the architect could do a better one! For example due to the layout inefficiency the bathroom is stuck in the middle and small in size that it cannot even fit a bath tub. Then the hanger is way in the room near the bed? People hang coats and clothes usually the first steps after opening the door. Then the TV room is taking a big chunk, it's just not efficient. I am not an architect and I can tell this room is not laid out functionally. June 25, 2015
Rated 5.0 out of 5.0 by Room was clean, bed was comfy, everyone was friendly. This location may have been a little pricey, but hey this is peak season for seeing the National Parks and the Grand Canyon is nothing to sneeze at. I was thankful that we didn't have to drive a million miles after a long day in the Park. I rate this location A-1!! June 24, 2015
Rated 4.0 out of 5.0 by South Rim Grand Canyon This hotel is a convenient way to experience the South Rim. We never moved our car in 3 days. Shuttle buses are conveniently located and free. The hotel itself is what this company does well, high turnover, great customer service and adequate accomodations. It was not unexpected that it would be a costly trip, considering the destination. For the money spent elsewhere, it would have been a bit less functional and more plush room. We definitely recommend this site. Hardworking staff with excellent attitudes and a nice comfortable room upon return from the days' outing, June 24, 2015
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