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Rated 4.1 out of 5 by 499 reviewers.
Rated 4.0 out of 5.0 by Breakfast Breakfast selections wasn't as good as I've had at other hotels October 19, 2014
Rated 5.0 out of 5.0 by sleep quality bed was very soft and non supportive, the only negative in our stay. I would like to add a special note that attendant in breakfast area was very attentive to ensure that food items and eating area was clean and well stocked. We were impressed with him. October 18, 2014
Rated 4.0 out of 5.0 by Decent Hotel for The Grand Canyon Simple Holiday Inn with no frills, 5 miles away from The grand Canyon. Good selection at breakfast. Could be better value for money but this may be influenced by the location. Overall no reason why you would not stay there. October 16, 2014
Rated 3.0 out of 5.0 by Okay, but not great If you can't stay in a park lodge, this may be a good option since it is in good proximity to the canyon. However, what they charge is over the top for what you get. My room had a clogged sink that had something disgusting in it like years of phlegm and gum, you could actually see it in the drain - which made brushing your teeth awful! The bathroom need a major renovation with rusted spouts, dirty tile floors and a light that took 3 years to turn on. The beds were clean and comfortable. October 16, 2014
Rated 2.0 out of 5.0 by Poor staff The wifi did not exist, regardless it was complementary. No way to access. We went to the computers at the lobby, did not work either. We asked at the front desk, and they did not do anything. For people from out of USA, having access to internet to be able to plan their trip and other things is today a must. Offering something that is complementary but does not work is giving wrong expectations October 15, 2014
Rated 5.0 out of 5.0 by Good hotel A little pricey for a Holiday Inn, but it is close to the park, it was clean, comfortable plenty of space, we would stay again... October 15, 2014
Rated 4.0 out of 5.0 by The Staff Cares! We reserved the Kid's Suite due to number of people in our party. When we arrived, the room had inadvertantly been given to another group. Cedric offered us another room, but when I explained our circumstances, he said he would move the others from the Kid's Suite, reclean it and put us in. In a short time, maybe 20 minutes, the other people had been moved and someone from housekeeping came in. Besides doing the obvious, he asked what else we wanted done. He took care of everything requested and did so with efficiency and an obvious concern to be sure we were satisfied. Thank you Cedric and housekeeping (I am so sorry I didn't get his name as he was very good). October 10, 2014
Rated 4.0 out of 5.0 by gran canyon fantastic views while at the Grand Canyon, wish had more time to view and enjoy the scenery October 10, 2014
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