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Rated 4.1 out of 5 by 696 reviewers.
Rated 5.0 out of 5.0 by Terrific location, great service, excellent value. The staff is friendly, accommodating, knowledgeable. Makes for a pleasant first impression. Rooms are comfortable, with cozy bedding. Clean and neat. March 24, 2015
Rated 4.0 out of 5.0 by Grand .... Hotel and staff are good, pleasant in helping but the breakfast area is too small too handle the amount of guests. Get up early if you wish to eat with the family or you will wait to seat. Internet is extremely poor so if you're considering working be aware. Great location in town, short distance from canyon and airport, please don't let the above deter you, just be aware. March 23, 2015
Rated 5.0 out of 5.0 by REst and relaxation at the Rim Full of great amenities, pool, Jacuzzi, sauna, bar. Comfortable rooms. Very comfortable for sleeping and resting. Location was great for going to the canyon. March 23, 2015
Rated 5.0 out of 5.0 by Excellent staff This was an excellent stay because of the care the staff shows it's customers. March 20, 2015
Rated 5.0 out of 5.0 by Great Stay! Michael at the front desk was courteous and efficient. He answered questions and gave great directions when needed. Our room was clean and quiet. We enjoyed the full breakfast with pancakes, sausage, and eggs which gave us a good base for exploring the Grand Canyon. We would stay here again and I highly recommend this Holiday Inn Express location. March 20, 2015
Rated 5.0 out of 5.0 by Easy check in and out Everything was great, except I was charged an additional $129.79 that no one had the ability to remove from my credit card. I was told that it might take up to 2 weeks for this to get fixed. Finally, my credit card company said this charge would go away from my "Pending" section next week. It did and everything is OK now. The staff I talked to at the hotel were very polite, but not helpful. I think their hands were tie. March 20, 2015
Rated 5.0 out of 5.0 by Very quiet even though the hotel was very busy! Our stay was very nice, the room was clean, the bed was comfy. Bathroom was small, but clean and the shower was just right. Breakfast room was very busy, but the staff always kept the coffee carafe filled and there were plenty of choices for breakfast. Easy ride up to the south rim of the Grand Canyon. We've stayed at many Holiday Inn Express locations, and we've always been happy. We were there in March 2015. March 19, 2015
Rated 3.0 out of 5.0 by Noisy, seems to be missing some sound proofing between rooms We were in the king suite building, which is separate from the main Holiday Inn Express building. We found that it was quite noisy. We were sitting in the living area after dinner and could hear the conversation from the people in the suite next door and from the hallway as people walked by over the TV. March 19, 2015
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