Rated 4.1 out of 5 by 1034
Rated 5.0 out of 5.0 by JPLF Great service
We had a great experience at this Holiday Inn Express. The room was very clean, as was the hot tub area. Breakfast was great. The staff was very friendly. We were enjoying our time at the Grand Canyon and at this hotel so much that we booked two extra nights while we were there.
February 11, 2016
Rated 4.0 out of 5.0 by Lookakookaburra Excellent, excellent excellent!
Loved staying here. Staff were wondeful. Room was comfortable and clean. Food was warm though. Otherwise great stay!
February 10, 2016
Rated 4.0 out of 5.0 by MLGR Nice stay and good location
Nice hotel and clean - except the pieces of cereal my daughter found under a bed...
Breakfast was good with lots of choices.
Disappointed the pool was closed for renovations though. I booked this hotel because my daughter wanted a swimming pool. I didn't find out the pool was closed until I was checking in. The clerk offered me a free cancellation to find another hotel instead, but it would have been too much hassle at that point.
February 8, 2016
Rated 3.0 out of 5.0 by darktipper13 Good staff but slow wifi
We slept comfortably and had nice people helping us with setting up the sofa bed and connecting cables to the TV, and the breakfast was good. However the wifi was completely unusable, it was way too slow to even check emails. And the bathrooms are very small.
February 4, 2016
Rated 5.0 out of 5.0 by titus15 would do again
staff was very helpful from recommending restaurants to warning us of an impending snow storm. we found the hotel to be excellent. there are 6 or 8 choices of hotels in this immediate area. we chose the Holiday Inn Express because we had a good experience with one last year in Kentucky.
February 4, 2016
Rated 2.0 out of 5.0 by JYU916 Not good service from Denna.
She is the only person working at that time
but even she is not busy, her attitude and
Communication was not good.
Fitness room closed also.
February 1, 2016
Rated 4.0 out of 5.0 staff is not polite enough
1. The house keeping guy knocked my door loudly several times at my check out date, before my check out time.
2. I went to the breakfast canteen late, so the breakfast is closed. The staff there answered my questions coldly without smile. :((((
January 31, 2016
Rated 5.0 out of 5.0 by merchieb Great location, near Grand Canyon Park.
We enjoyed our visit, the room was comfortable, the pillows were great, and the breakfast was over the top. It was the BEST complementary breakfast I have ever had at a hotel!
January 29, 2016