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Rated 4.1 out of 5 by 1034 reviewers.
Rated 5.0 out of 5.0 by Great service We had a great experience at this Holiday Inn Express. The room was very clean, as was the hot tub area. Breakfast was great. The staff was very friendly. We were enjoying our time at the Grand Canyon and at this hotel so much that we booked two extra nights while we were there. February 11, 2016
Rated 4.0 out of 5.0 by Excellent, excellent excellent! Loved staying here. Staff were wondeful. Room was comfortable and clean. Food was warm though. Otherwise great stay! February 10, 2016
Rated 4.0 out of 5.0 by Nice stay and good location Nice hotel and clean - except the pieces of cereal my daughter found under a bed... Breakfast was good with lots of choices. Disappointed the pool was closed for renovations though. I booked this hotel because my daughter wanted a swimming pool. I didn't find out the pool was closed until I was checking in. The clerk offered me a free cancellation to find another hotel instead, but it would have been too much hassle at that point. February 8, 2016
Rated 3.0 out of 5.0 by Good staff but slow wifi We slept comfortably and had nice people helping us with setting up the sofa bed and connecting cables to the TV, and the breakfast was good. However the wifi was completely unusable, it was way too slow to even check emails. And the bathrooms are very small. February 4, 2016
Rated 5.0 out of 5.0 by would do again staff was very helpful from recommending restaurants to warning us of an impending snow storm. we found the hotel to be excellent. there are 6 or 8 choices of hotels in this immediate area. we chose the Holiday Inn Express because we had a good experience with one last year in Kentucky. February 4, 2016
Rated 2.0 out of 5.0 by Not good service from Denna. She is the only person working at that time but even she is not busy, her attitude and Communication was not good. Fitness room closed also. February 1, 2016
Rated 4.0 out of 5.0 staff is not polite enough 1. The house keeping guy knocked my door loudly several times at my check out date, before my check out time. 2. I went to the breakfast canteen late, so the breakfast is closed. The staff there answered my questions coldly without smile. :(((( January 31, 2016
Rated 5.0 out of 5.0 by Great location, near Grand Canyon Park. We enjoyed our visit, the room was comfortable, the pillows were great, and the breakfast was over the top. It was the BEST complementary breakfast I have ever had at a hotel! January 29, 2016
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