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Rated 4.1 out of 5 by 430 reviewers.
Rated 2.0 out of 5.0 by don't stay here if you want internet crowded (to be fair, it was Grand Canyon in July) but hotel was not equipped for the number of guests at free breakfast each day. The internet/wifi is horrible. I read that the whole town is like this; not sure if that is true or not. July 28, 2014
Rated 4.0 out of 5.0 by Convenient to the Canyon Nice clean rooms, friendly staff. Breakfast was chaos. Overloaded with guests all trying to eat. Was difficult for a family to all sit together in the sitting area with everyone pouring in to find food. A bit on the spendy side, but comparable to other National Park lodging prices. July 28, 2014
Rated 2.0 out of 5.0 by Poor Internet and low value Cost is high compared to what you get. I slept in hotels 1/4 the price with better internet, security considering alarms were going off thru ought the night. I expect better from the Holiday Inns I had stayed in previously and for this price I was very disappointed. July 27, 2014
Rated 4.0 out of 5.0 by Nice Place Needs IT upgrade Rooms very nice. Very convenient to the Grand Canyon Park. If you need WiFi, it was poor even in common areas. The pool was small but more important there were no towels in the late PM (somewhat understandable) however, In the early morning there was only one towel. To be fair I didn't have time to notify the front desk either time about the towels. The front desk did tell me the WiFi was not strong and the common area was best. They need a major upgrade to list WiFi as an amenity. July 27, 2014
Rated 5.0 out of 5.0 by Great Location! Comfortable Beds and Wonderful Food! Traveling from Georgia to Las Vegas We stopped for the night The Front Desk was a quick easy check in. We watched the Sunset at the Grand Canyon, ate showered and went to bed. The next noise I heard was my wife telling me to get up We left early and watched the Sunrise at Yawi Point. It was Beautiful Arrived back at the Lodge and ate a Hearty Breakfast. Soaked in the jacuzzi/hottub before heading to hoover dam. Everyone was extremely nice and helpful. We will definitely stay again and Highly recommend them. July 26, 2014
Rated 5.0 out of 5.0 by great people The associates at this hotel are helpful and accommodating. Great breakfast choices! July 23, 2014
Rated 3.0 out of 5.0 by Overpriced hotel You get what you expect from a Holiday Inn Express & Suites. All standard. But upgrades for Gold ambassadors are not available and status is not recognised. An experience, I made throughout this brand and Staybridge. Only Indigo and Intercontinental recognise automatically. Breakfast is really substandard. Price at HI Grand Canyon is overprized, maybe due to its good location. Fair enough. July 23, 2014
Rated 3.0 out of 5.0 by Could improve with customer service Room was clean and very comfortable. We stayed here because we has booked a hike tour for 5am the next morning and it was close to the Grand Canyon just a few miles from the park entrance . Upon check in the front desk was not very friendly and when we asked if there was a early breakfast to go option they said no and gave no suggestions. I waited and then asked later if it would be possible to purchase a few packets of oatmeal for my family and was told they did not carry such items and that it would be a good idea to purchase them at the general store across the street. I was fine with this until the next morning at 4:45am at check out we noticed breakfast was already being set up and there was a large selection of oatmeal. I would have thought they would be more accommodating to Grand Canyon travels it was one of the reasons we chose a Holiday Inn Express. July 22, 2014
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