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Rated 4.1 out of 5 by 1031 reviewers.
Rated 3.0 out of 5.0 by Good staff but slow wifi We slept comfortably and had nice people helping us with setting up the sofa bed and connecting cables to the TV, and the breakfast was good. However the wifi was completely unusable, it was way too slow to even check emails. And the bathrooms are very small. February 4, 2016
Rated 5.0 out of 5.0 by would do again staff was very helpful from recommending restaurants to warning us of an impending snow storm. we found the hotel to be excellent. there are 6 or 8 choices of hotels in this immediate area. we chose the Holiday Inn Express because we had a good experience with one last year in Kentucky. February 4, 2016
Rated 2.0 out of 5.0 by Not good service from Denna. She is the only person working at that time but even she is not busy, her attitude and Communication was not good. Fitness room closed also. February 1, 2016
Rated 4.0 out of 5.0 staff is not polite enough 1. The house keeping guy knocked my door loudly several times at my check out date, before my check out time. 2. I went to the breakfast canteen late, so the breakfast is closed. The staff there answered my questions coldly without smile. :(((( January 31, 2016
Rated 5.0 out of 5.0 by Great location, near Grand Canyon Park. We enjoyed our visit, the room was comfortable, the pillows were great, and the breakfast was over the top. It was the BEST complementary breakfast I have ever had at a hotel! January 29, 2016
Rated 5.0 out of 5.0 by Wonderful night in the canyon We had a wonderful night at the Grand Canyon Holiday Inn. At check in we were greeted by a new employee that was eager to give great customer service. He told us about the hotel, and the area. Our room was clean, comfortable, and we had a great night sleep. Breakfast was bustling with guests and the staff was on their toes filling breakfast items and helping guests. It was great! Great location, minutes from the South entrance of the Grand Canyon. We were able to go back and forth very easily. January 26, 2016
Rated 5.0 out of 5.0 by breakfast Excellent breakfast and great service. Great location for visiting the Grand Canyon. Would recommend staying here. January 25, 2016
Rated 5.0 out of 5.0 by Grand Canyon Trip Cedric was great. He was very helpful. We spoke about many thing including the Denver Broncos. Great man. I travel a lot and he was one of the kindness gentleman I met in a long time. I wanted to tell him that, but he had left before I could. He is truly an asset to your organization. Breakfast was good, good selection and I ate twice. Internet is an issue because of the area, cell calling connection are normally fine. January 23, 2016
  • 2016-02-08 T12:04:39.995-06:00
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