Rated 4.1 out of 5 by 878
Rated 5.0 out of 5.0 by jimbostag Wonderful Experience
I stay at IHG properties all over the country and the experience at the Grand Canyon was superior and exemplary. Thanks you to the staff for being so accommodating and appreciative of our stay. Well done.
August 27, 2015
Rated 5.0 out of 5.0 by RegioMX Excellent service
Excellent service from staff, specially people from cafeteria
Internet very low, but was understandable due to constraints from the Internet service provider.
Very good quality on breakfast.
August 27, 2015
Rated 3.0 out of 5.0 by lize Average
This Holiday Inn was average. It was clean and comfortable, but nothing exceptional. Breakfast was very crowded because the hotel was booked solid. We were actually in a separate building from the main hotel. I think the building was probably originally something else and renovated to be part of the Holiday Inn. I would recommend it to people but tell them it is not as nice as some of the other Holiday Inn Express hotels I have stayed in.
August 26, 2015
Rated 5.0 out of 5.0 by 大工女月已 不错的选择
August 25, 2015
Rated 5.0 out of 5.0 by lshbch Amazing Staff
The staff went above and beyond to help me and my husband prepare for our day. We were hiking to the bottom of the Grand Canyon and wanted to fill our water bottles. We were nervous we'd be a disruption to the breakfast eaters but your staff saw what we were trying to do anticipated what we needed and actually removed the tray so we could fill our three bottles with out us even asking. that was much appreciated and unexpected.
August 24, 2015
Rated 1.0 out of 5.0 by guycohen The worse
This hotel does not guarantee the room you book !!!
Happened to me and twenty others guests during my visit
we Book a room with two beds and received a room with one bed for 3 people
Hotel staff escaped without responsibility and we can't find any solution !!!!
So I recommend you to avoid this hotel room reservation go to any other hotel in the area !!!
August 23, 2015
Rated 4.0 out of 5.0 by doodlebugrusty Good location for Southern Rim
This HI has a terrific location for the Southern Rim of the grand canyon. The rooms are spacious, and the bathroom was updated and clean.
The bed was very mushy and in desperate need of replacement. I had to use a pillow to keep from sleeping concave. Prices were typical resort "gouge" but I wasn't really upset about that. All of them are that way in and near the big attractions at peak times. What drove me over the edge was the fact that this had the worst internet I have ever experienced anywhere. They had a letter from the mayor saying it wasn't their fault, but come on. I've had better service in a tent on the banks of the Nile, on a ship off the coasts of Africa, Alaska, and in China.
August 22, 2015