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Rated 4.1 out of 5 by 502 reviewers.
Rated 5.0 out of 5.0 by Good hotel A little pricey for a Holiday Inn, but it is close to the park, it was clean, comfortable plenty of space, we would stay again... October 15, 2014
Rated 4.0 out of 5.0 by The Staff Cares! We reserved the Kid's Suite due to number of people in our party. When we arrived, the room had inadvertantly been given to another group. Cedric offered us another room, but when I explained our circumstances, he said he would move the others from the Kid's Suite, reclean it and put us in. In a short time, maybe 20 minutes, the other people had been moved and someone from housekeeping came in. Besides doing the obvious, he asked what else we wanted done. He took care of everything requested and did so with efficiency and an obvious concern to be sure we were satisfied. Thank you Cedric and housekeeping (I am so sorry I didn't get his name as he was very good). October 10, 2014
Rated 4.0 out of 5.0 by gran canyon fantastic views while at the Grand Canyon, wish had more time to view and enjoy the scenery October 10, 2014
Rated 5.0 out of 5.0 by stay it was great to see the grand Canyon and this hotel was convenient and a good place to stay. We had a suite which met all our needs October 10, 2014
Rated 5.0 out of 5.0 by Quality, Comfort, and Convience Holiday Inn Express, added to a great experience at the Grand Canyon. We stayed in Vegas both before and after at two different Hotels on the Strip, with the Holiday Inn inbetween. Of the three Hotels I would give the Holiday Inn Express the best overall expeience in comfort, quality, and service! I highly recommend this hotel to anyone wanting to stay close to the Grand Canyon or just passing through, you will be pleasantly surprised. October 10, 2014
Rated 4.0 out of 5.0 by Best value in Tasayan Best Breakfast I have had in a HI to date; variety and fresh. Best price point of the available alternatives. October 9, 2014
Rated 5.0 out of 5.0 by The Perfect Grand Canyon Experience! We came for the sole purpose of running the Grand Canyon. Our group of 8 had an amazing time and our stay at this facility only enhanced our overall experience. October 9, 2014
Rated 5.0 out of 5.0 by Excellent service staff The staff were exceptional! The front desk staff were knowledgeable and friendly while the breakfast staff went out of there way to be accomodating and helpful. October 9, 2014
Rated 3.0 out of 5.0 by Comfortable bed and great breakfast The bed and breakfast was excellent. The customer service was lacking and the cost was rather pricey. The Internet service was so poor that it I would say there is no Internet service. When I say at a hotel I use the cleanliness of the bathroom 50 percent towards the overall rating. The bathroom was adequate but the bath tub had not been cleaned thouroughly prior to my stay and was not cleaned thouroughly during my stay. October 9, 2014
Rated 5.0 out of 5.0 by Great Service Been to this hotel twice and love it very close to grand canyon and the breakfast is great. Only thing is that they always fully book so you need to book the hotel 2-3 months ahead of time. But it is a nice stay. October 7, 2014
Rated 4.0 out of 5.0 by Expected quality This was the best we could find for visiting Grand Canyon. Price / quality ration is a bit to high. Good clean rooms. October 6, 2014
Rated 4.0 out of 5.0 by Nice hotel We liked everything about this hotel except the Internet service, which we found iffy at best. We couldn't do Google searches sometimes, yet on our final day, everything worked smoothly. I used the business center one night because I had to print out some material. I got everything I needed, but it took patience, as Internet service was very slow. The printer was quick. October 5, 2014
Rated 5.0 out of 5.0 by Very nice and comfortable This hotel is very clean, the beds are very comfortable, and the staff is friendly and helpful. We enjoyed our stay and the breakfast was fantastic. The internet service for the town of Tusayan is very poor, but not the fault of the hotel. October 5, 2014
Rated 5.0 out of 5.0 by Nice and spacious room and good location Nice hotel which met expectations. Room was good and with loads of space. Bit pricy but guess that goes for all hotels in the area due to the general low amount of rooms available in this area. October 3, 2014
Rated 5.0 out of 5.0 by Comfortable, clean and relaxing The room met all of our expectations after hard, busy days of playing! The breakfast was also very nice.We highly recommend this hotel. You can reserve it in advance and rest assured that you'll not be disappointed. October 2, 2014
Rated 5.0 out of 5.0 by Great stay at a great price There were 8 of us in our party. We were all very satisfied and pleased with this hotel. The breakfast was great. The condition of the rooms and the hotel grounds were great. I will stay there again if I return to the Grand Canyon. October 1, 2014
Rated 5.0 out of 5.0 by Relaxing location It was nice that the hotel was so close to the entrance to the Grand Canyon. We were able to go in and out of the Park multiple times per day to catch different views of the Canyon under different lighting conditions. October 1, 2014
Rated 5.0 out of 5.0 by Good value we took a trip to the Grand Canyon as part of our Route 66 drive . Unfortunately we were unable to get a room in any of the lodges within the park so the Holiday Inn at Tusayan was the next best thing. We were not disappointed. We arrived early and were able to check in at around 11am. We expected just a standard room but we had a living area, kitchenette and large bedroom. It was a lovely surprise and would have been ideal for a longer stay. The Canyon visitors centre is a short walk down the road and As we arrived early we were fortunate enough to book a helicopter trip that very afternoon. We watched the IMAX show on the history of the Canyon and then headed to the airport. When we got back to Tusayan, a very short drive from the Canyon itself, we went for a meal across the road .There are several restaurants to choose from , again in walking distance of the hotel. We thoroughly enjoyed our stay in the area. October 1, 2014
Rated 5.0 out of 5.0 by Great room Had booked a suite and the room was a great size and really comfortable. Gave us plenty of room to spread out which was needed after two weeks of travelling. Really comfortable bed, and lovely dark room. When I booked here, it was because the Grand Canyon itself was fully booked, but the proximity of the hotel to the park meant this really wasn't an issue. It's about a mile from the park entrance. As we had a suite we stayed in a separate building to the main hotel, and I really liked that they also had a smaller breakfast room in this area. Breakfast was pretty good, I especially liked the pancake machine October 1, 2014
Rated 5.0 out of 5.0 by Clean comforable rooms and great service We really enjoyed our stay and would definitely recommend it to our friends. The only concern we had was that the breakfast room was very crowded and sometimes difficult to get a seat. September 30, 2014
Rated 5.0 out of 5.0 Excellent room layout Our visit was at the separate building in a mini-suite, and we really appreciated the sitting area that was at the front door with a TV, separated from the sleeping area (and another TV) by the bathroom. Also the old photographs in barnwood frames were a nice decoration touch. September 29, 2014
Rated 4.0 out of 5.0 by comfortable bed ok value, the breakfast was dull with the undercooked eggs and sausages. September 25, 2014
Rated 4.0 out of 5.0 by Television There was a problem with television service. Not able to view television in any room. September 24, 2014
Rated 1.0 out of 5.0 by Very Disappointed Stay Not worth the money! Should have traveled back to Flagstaff to spend the night, would have saved some money. Had a large "suite." Room was missing furniture (no coffee table in one room, leaving it very empty). Tub/toilet room was dirty. Toilet seat was loose. Bed was not even. Foot of the bed was higher than the head. This room needs some work. For the price I paid, I would have expected a very nice room. September 23, 2014
Rated 5.0 out of 5.0 by Good place to stay No major issues noted apart from internet speed, especially in the evening hours. Hotel could probably use more bandwidth for full occupancy times. September 23, 2014
Rated 5.0 out of 5.0 by Great Service Several wow moments: 1. We arrived two hours earlier than our check in time but the lady on the front desk accommodated us with no fuss. 2. Husband forgot his razor - no problem front desk to the rescue again not just with a razor but shaving cream as well! 3. Staff are professional and friendly - greeted with a genuine smile and willingness to help. Thank you for always exceeding our expectations. September 23, 2014
Rated 4.0 out of 5.0 by Grand Canyon Das Hotel liegt ideal für die Tour zum Grand Canyon. September 20, 2014
Rated 5.0 out of 5.0 by Excellent hotel! Everything about this hotel is great - staff is friendly and helpful and the room we stayed in was fabulous. September 18, 2014
Rated 5.0 out of 5.0 by GRand Canyon - Tusayan Good location - easy access to the park - easy access to other restaurants Pleasant attentive staff Large breakfast - free Attracts a large tourist crowd so breakfast area very crowded September 17, 2014
Rated 4.0 out of 5.0 by Comfortable rooms and friendly staff The staff were generally very friendly, especially the breakfast staff. The rooms were a good size, and comfortable. The location is convenient for getting to the Grand Canyon within 15 minutes, however, the choice of places to eat in the location is poor. September 17, 2014
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