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Rated 4.1 out of 5 by 556 reviewers.
Rated 5.0 out of 5.0 by Best Hotel VERY comfortable beds, Great service, friendly staff, We have stayed in hotels from Florida to California, this is best hotel. ( This is first review of any hotel September 10, 2014
Rated 2.0 out of 5.0 by Rude welcome When I arrived at this Holiday Inn Express the Greeting was So Cold , not even a smile which is Odd because most HIE I've stayed at are Very Friendly. Then when checking in I was commenting on how nice it wold be to relax in the Room we were getting which was a mini suite in the other building and saying how nice it is that it's ADULT only , at that point the other girl at the registration desk jumps in and says that not correct and goes on to tell me that , that would be illegal and they would be shut down ! Looking at me the whole time like if I were a idiot , both went on about it ! Well didn't want to make a sene but looked it up again , and Lord and behold there it is on Your websit . So please inform your staff about it or take that off the website ! Because that would be false advertising right ? I wold like a response please. Thank you September 7, 2014
Rated 4.0 out of 5.0 by Suite had good floor plan; clean, reliable Other than the bed not being firm enough to be very comfortable and no lighting above the microwave/sink area, it was a great stay; very close proximity to Grand Canyon entrance also a big plus! September 6, 2014
Rated 3.0 out of 5.0 by OK, but over priced Hotel is OK but over priced. There appear to be better hotels nearby. Decor is ageing but acceptable. The quality of the food and drinks at breakfast were terrible. September 5, 2014
Rated 4.0 out of 5.0 by Expensive hotel near Grand Canyon Hotel was fine but overpriced for what it was. Perfectly clean and comfortable, but expensive since it's so close to the park. September 2, 2014
Rated 5.0 out of 5.0 by Beautiful, quiet and comfortable. Excellent value and close location to Grand Canyon South entrance August 30, 2014
Rated 3.0 out of 5.0 by Comfortable room and good service A comfortable, quiet room with good service and friendly staff. The breakfast room is very hectic in the morning so plan to either get up early or grab something to take back to the room. Lots of people and not a lot of space... August 26, 2014
Rated 5.0 out of 5.0 by Great Value Good, clean accommodations at a reasonable price. Breakfast offerings were varied and plentiful. The pancake machine was wonderful for the kids. Front desk staff was helpful and took pains to make sure we were comfortable. Recommend this hotel for your Grand Canyon stay. August 24, 2014
Rated 4.0 out of 5.0 by Comfortable bed Breakfast was like a 500 race...too many people in the space provided August 22, 2014
Rated 3.0 out of 5.0 by Location is good it is close to Grand Canyon. when we had breakfast, there were too many people and we could not find seats. August 21, 2014
Rated 3.0 out of 5.0 by Grand Canyon The room was ok. I was expecting breakfast to be included, since I'm an IHG member. The price was ok for breakfast. The pool was extremely over chlorinated. When we entered the indoor pool area, the chlorine fumes hurt our eyes. No fitness center either. August 20, 2014
Rated 4.0 out of 5.0 great service poor internet Good room inside outside view of parking lot not so good but over all experience good except for very slow and poor internet access August 19, 2014
Rated 4.0 out of 5.0 by Comfortable but looking tired Comfortable hotel with adequate parking but rooms are tired and Wi Fi service very poor. August 19, 2014
Rated 4.0 out of 5.0 by Good location for grand canyon tou À very big hotel but breakfast restaurant Is Togo crowded. It would be Nice to extend hours until 10 am August 18, 2014
Rated 4.0 out of 5.0 by Good hotel Just like in all the other Holiday Inn's we enjoyed our stay here. Check in was fast and friendly, room had everything we needed. Small indoor swimming pool. Breakfast was the usual HI breakfast. Because the hotel was full it was a bit crowded, but we could still find a table. Quality and service according to the standards of HI, but price of the room rather high in comparison to other HI's. Reason, the location near the Grand Canyon. August 17, 2014
Rated 4.0 out of 5.0 by great room, but large price Cons: This room was average priced for the going rate for hotels in the Grand Canyon area, however that average price was very high, as much as I normally spend in downtown DC or Chicago. The internet never logged on when I tried at 10 PM--probably the full hotel with free internet had jammed the circuits Pros: Very comfortable room, as good as any luxury hotel. Breakfast was fantastic, with high quality items like chobani yogurt and fresh pancakes. August 13, 2014
Rated 4.0 out of 5.0 by Nice location Really liked how close it was to Grand Canyon. Kids liked the pool. August 12, 2014
Rated 5.0 out of 5.0 by Great Location Hotel is in great location, near restaurants and other amenities. Lobby is nice, room was generally good. Our room had refrigerator, which was very useful for storing food we intended to bring into the park the next day. Bathroom could use some updating: sparse, but adequate. August 11, 2014
Rated 3.0 out of 5.0 by Bathroom needs help Bathroom area needs maintenance, staff was very busy but polite. August 11, 2014
Rated 5.0 out of 5.0 by Great vacation The hotel was very clean and the suite lovely. The staff made our stay pleasant and amenities and food were excellent. I would recommend the Holiday Inn Grand Canyon to everyone. Linnie August 10, 2014
Rated 4.0 out of 5.0 by Great location for Grand Canyon A little hard to find from address details on website. But location is great to be close to Grand Canyon. Clean and comfortable. August 9, 2014
Rated 4.0 out of 5.0 by Nice... We enjoyed our stay here. The room was clean and as expected. Nice view from the balcony. The spa in the "adults only" building was a most welcome relief after exhausting ourselves with the beauty and grandeur of the Grand Canyon. We did see several children in this designated building - some as young as 6 - but not in the spa, which is why we wanted this building. It did bother me that towels were not restocked at the spa through our entire stay (spanning three days) There were some children at breakfast, but they were well-behaved. I'm just noting this because booking in this building may not give you desired results. I do believe the breakfast here could be improved as it was the most disappointing of our trip and stay at several HIEs. The staff was courteous and exceptionally helpful when we checked in. Our Club status was not expressly acknowledged, but we did get a credit of points. The location is perfect for your Grand Canyon visit. August 8, 2014
Rated 5.0 out of 5.0 by Great stay at the Grand Canyon Great place to stay while visiting the Grand Canyon. Large Comfortable rooms, good hot breakfast in the morning. Parking gets full in the evenngs August 8, 2014
Rated 2.0 out of 5.0 by Close to the Grand Canyon Entrance The beds were comfortable and the rooms were very nice. The entrance to Grand Canyon was only a couple miles down the road, which was very nice. We had a situation though where we booked a mini suite that was located in a building for adults only. We payed almost $300 a night so we would have the privacy of not being around children. We were suppose to have a private breakfast area with no kids as well. After being woke up at 4:30 am by a screaming baby for hours at a time and then heading to breakfast to find about 10 kids there being loud leaving no seats for us to enjoy breakfast, I was very disappointed. I do not recommend this hotel if you are wanting a quiet place to stay and not wanting to be around children. It may say adults only but it is not that way at all. August 4, 2014
Rated 5.0 out of 5.0 by massive breakfast hotel completely sold out and everyone at breakfast at near the same time BUT fully stocked, fresh and everything you could ask for! attentive staff too August 4, 2014
Rated 2.0 out of 5.0 by Service strained at full capacity times. I believe improvement in service would result if management hired more staff at times of peak bookings. Also the breakfast area should be increased to cater for maximum occupancy. August 3, 2014
Rated 4.0 out of 5.0 by Staff You have a marvelous staff. They are pleasant and work to help guests. And they react well in trying circumstances. They are truly your best asset. August 1, 2014
Rated 5.0 out of 5.0 by Comfortable hotel, breakfast needs improving. Hotel was clean and comfortable and staff were very helpful. Breakfast was not up to par with other hotels in quantity or quality of foods available. July 30, 2014
Rated 2.0 out of 5.0 by don't stay here if you want internet crowded (to be fair, it was Grand Canyon in July) but hotel was not equipped for the number of guests at free breakfast each day. The internet/wifi is horrible. I read that the whole town is like this; not sure if that is true or not. July 28, 2014
Rated 4.0 out of 5.0 by Convenient to the Canyon Nice clean rooms, friendly staff. Breakfast was chaos. Overloaded with guests all trying to eat. Was difficult for a family to all sit together in the sitting area with everyone pouring in to find food. A bit on the spendy side, but comparable to other National Park lodging prices. July 28, 2014
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