Rated 4.3 out of 5 by 152
Rated 5.0 out of 5.0 by Happy Stay Nice Stay
Check in was fast and friendly. I appreciated Ben letting us check in earlier. He was very friendly and gave us some advice on going up to Colorado National Monument. When dealing with someone like Ben, you just feel good about talking with him. He is very positive and exudes a good attitude that makes you feel good about yourself.
The room was nice and clean. The bed was comfortable. Nice sized TV's in living room and bedroom areas. The towels were good. The lighting in the suite and bedroom area could be brighter. The bathroom was bright. The shower had excellent water flow.
The breakfast was typical Holiday Inn Express fare. The lady who attends to providing the food was very friendly.
This is conveniently located to stores, not very far from downtown, the Interstate and Colorado National Monument.
Cons: Small indoor pool, lighting in room could be brighter, and limited weights in the work out room.
If I return to Grand Junction, I don't know why I would not stay here again.
February 5, 2014
Rated 5.0 out of 5.0 by dcbond75 Great Place!
My wife and I felt very comfortable and safe while staying in the Holiday Inn Express. Great amenities and service was provided by all.
February 5, 2014
Rated 5.0 out of 5.0 by JeannieK7373 Breakfast Staff was Excellent
Joslyn in the Breakfast room was just a delight! She was prompt with service of the area and carried on a conversation with most everyone in the room. There was a snow storm at the time that I was there and Joslyn knew all about the conditions. She even helped some of the travelers with alternate routes to their destinations.
February 4, 2014
Rated 3.0 out of 5.0 by AA2NW Noisy Room 100
This is a very nice hotel, in keeping with the standard of new HIEs in the US. However, the room we were in should not be used. It is noisy - the sound of water in the pipes and the hotel laundry next door.
We liked the room and hotel but our stay was spoiled by the noise levels within the room (we unfortunately had noisy neighbours above us in 200 as well) and by the attitude of a staff member who denied that there was a laundry anywhere near the room. Not a great way to treat an already disgruntled guest.
This won't stop me staying at HIEs in future - we're usually very happy with our stays in them - but I wouldn't chose this hotel in this location again.
January 22, 2014
Rated 1.0 out of 5.0 by Colleen41 DON'T REQUEST A HANDICAPPED ROOM!!
I have never been so disappointed in a Holiday Inn Express. We have stayed at these hotels for the past 20 years and this was the most disappointing. We asked for and reserved a handicapped room as we had a wheelchair bound guest with us. The room was not handicapped accessible and couldn't even get the wheelchair into the bathroom. When we complained to the staff they simply said that they didn't have a handicapped room and walked out the door saying "have a nice evening". This is totally unacceptable and will probably hesitate to keep staying in Holiday Inn Express.
January 20, 2014
Rated 4.0 out of 5.0 by PBD53 Good place to stay
I wish the Holiday Inn's at Cedar City Utah and Mesquite ,Nevada were as good as the Grand Junction Holiday Inn!
January 20, 2014
Rated 5.0 out of 5.0 by pj63tec Friendly Staff
I stay here often. I enjoy the staff and service I get when I arrive. The rooms are always clean and the breakfast is fantastic no matter what time of the morning I come down. Thank you
January 14, 2014
Rated 4.0 out of 5.0 by fairhair Toe nails a no no
Love Holiday Inn , but was surprised to find toe nails on the floor of my room upon checkin.
January 14, 2014
Rated 4.0 out of 5.0 by Jannie70 Good location
First floor handicapped accessible room was OK but would benefit from counter space in the bathroom.
Breakfast was good.
January 13, 2014
Rated 5.0 out of 5.0 by akabuhl Courteous desk clerk and quiet room
We have been Priority Club members with HIE for some time now and always find our stays with them to be very comfortable and enjoyable. We will definitely stay at this hotel again in the future.
January 10, 2014
Rated 5.0 out of 5.0 by RS1234 Holiday Stay
Was given complementary upgrade. Room was clean and comfortable. Hotel staff met all our requests. Friendly atmosphere. Food was plentiful and good.
January 10, 2014
Rated 5.0 out of 5.0 by Pettramos Great place to stay
We're spent a long day driving--and stopping here for the nite was perfect. Restaurants are close- and easy to get back on the Interstate.
January 7, 2014
Rated 5.0 out of 5.0 by J Traveler great accomodations, friendly staff
positive experience, comfortable rooms, good condition of facility
January 7, 2014
Rated 2.0 out of 5.0 by Dolphin Pilot Room Noise
Everything was excellent except for the room noise
January 6, 2014
Rated 3.0 out of 5.0 by G Traveler Hot tub isn't warm.
The hot tub temp needs to be turned up a few degrees. It's like sitting in a warm bath and not very therapeutic. Been here 3 times and each time it's been like that. Had noisy neighbors. I think they put everyone on the same floor and on the same wing. Hotel wasn't that busy so I don't see why they couldn't spread it out better. Bed spread had a stain on it.
January 5, 2014
Rated 4.0 out of 5.0 by nc-wb review for December of 2013
My stay was good, if I had not had a cold I would have enjoyed it more.
January 4, 2014
Rated 5.0 out of 5.0 by cnkeetch comfortable rooms
it's always nice to wake up in the morning and not have a sore back! The beds are very comfortable, and the room was clean and well maintained.
January 4, 2014
Rated 5.0 out of 5.0 by Traveler on 12/30/13. Convenient, quick and friendly
The hotel was very nice. The comfort was great. The morning breakfast was very well done and the food was nice and hot and fresh. The staff were all very friendly and helpful.
January 3, 2014
Rated 5.0 out of 5.0 by holbake Great Stay
Beds were comfortable and the staff were great. They have an indoor heated pool so next time i will bring my swimsuit! We will definitely stay here again!
January 1, 2014
Rated 4.0 out of 5.0 by thespian777 An idea...
We were kept awake by a recalcitrant child into the wee hours of the morning and I finally had to go to the room and asked that they please keep it quiet. Of course this was not the fault of the hotel. So, my suggestion for IHG is to place families with children at one end of the facility and single or double booked at the other.
January 1, 2014
Rated 5.0 out of 5.0 by Lisamarie88 Always clean!
We enjoy this holiday inn every time we stay. We come for business, biking, basketball and to visit family about 6 times a year and every time it is great. Very clean, always honors requests, nice staff and so convienent to everything in junction.
December 31, 2013
Rated 2.0 out of 5.0 by angiep82 second stay. never going back.
I stayed at this hotel about two years ago when looking at real estate in the Grand Junction area. My kids and I had a wonderful experience and decided to come back Christmas eve of this year. (We have no family close by and the kids thought spending the evening swimming and a change of scenery would be fun). This stay was QUITE different from the get go. The front desk lady at check in was so incredibly rude and snotty that we almost walked out the door and went home. We had the room reserved for about a week and a half and we were at no time told that the owner "doesn't like to rent rooms to locals". We were made to feel like scum..that didn't deserve to stay at this hotel.
The rest of the stay was ok. Breakfast was as expected. The only other thing that struck me as odd was that I've of the maintenance guys thought he needed to watch my kids swim even though I was sitting there with them the whole time. It made my 12 year old daughter uncomfortable. I hope no-one else is treated this poorly.
December 28, 2013
Rated 3.0 out of 5.0 by dgrif fumes
we always stay at this location when coming to town, this time we had a couple issues
sewer fumes coming from faucet drain
cigarette smell in room
plugged shower drain
they fixed the shower drain, attempted to corrected room smell but the sewer smell wasn't fixed
I received a $10 compensation for a 2 day stay.. I was a bit disappointed to say the least and will now find another place to stay
December 27, 2013
Rated 3.0 out of 5.0 by cmag1955 Excellent Hotel. Noisey High School Band.
The Hotel is very nice and has just been renovated. Room was comfortable and what we have come to expect from Holiday Inn Express.
Disappointed that we were not offered an upgrade to a suite as a Platinum member.
Breakfast items were plentiful, although they could use a few more healthy options.
Local area has many restaurants and staff was helpful in giving us directions. Supermarket with discount gas station across the street is a plus.
Only issue was that we were there during a High-School Band State Competition. Lots of kids and noise. Slamming doors till late and again early AM. I will be sure and check next time before I stay.
December 2, 2013
Rated 5.0 out of 5.0 by Nudi37 always as requested
housekeeping is prompt and good
joslyn is great , breakfast ,
hotel is convenient for us
December 1, 2013
Rated 1.0 out of 5.0 by Wdfrontrange138 Poor service and staff
Upon check in with a reservation might add I waited for 32 minutes at the service desk waiting for the desk clerk to come back to the front desk and then I took my 3 children swimming and there were no towels in the pool room so I went to the front desk to ask for towels and waited 15 min again for the desk clerk to come back to the front desk and then she had serious attitude issues saying she was the only person there and people need to learn to be patient and 20 minutes after I asked for towels she finally brought 3 towels into the pool room...and might I add that I didn't get there to check in until 9pm so it's not like it was rush hour and while I was waiting 4 other families came in to get a room but 2 families left because of the poor service and if I didn't already pre pay I would have done the same thing
November 27, 2013
Rated 5.0 out of 5.0 by Notastranger Wonderful renovatiions
This hotel appears to have had recent renovations and is beautiful! The bed was good and comfy and the carpet has more spring in it than usual giving it a wonderful "foot-feel". We'll be back here the next time we're in town!!
November 26, 2013
Rated 5.0 out of 5.0 by ScouterfromDenver Classy Clientell
Lots of Professionals stay here, myself included and I am very "at home" when I see others with laptops, or working out while on the road. The atmosphere is geared to the more established traveler. Rooms are very modern and clean.
November 25, 2013
Rated 5.0 out of 5.0 by MtnManDan01 Spacious Rooms and Very Clean Environment
Our suite was exceptionally well maintained. The beds were expertly made. Loved the large bed pillows. As a non-smoker, I especially enjoyed a room that had no lingering cigarette smells. As it was cold weather outside, the room heater performed beautifully. The large flat screen TVs with cable had great resolution, color and clarity.
The lobby and common areas were also well maintained. The dining area was bright, cheery and spacious. The information rack with brochures for local area attractions was neat and orderly. The parking areas were well lit and properly maintained with parking spaces highly visible.
The swimming pool area was clean and orderly. The water was crystal blue and the hot tub was very inviting. The clorine smell was not overpowering outside the pool area.
A large shopping mall across the street with popular restaurants, coffee shops, clothing stores and banks gives this Inn a walking score of 10. The Inn's location to the downtown area is less than a ten minute drive.
The staff were courteous, well mannered, knowledgable and accomodating at all times. Check out was very quick with their streamlined express check out procedures. You just drop off your pass cards and you are out the door.
November 20, 2013
Rated 5.0 out of 5.0 by Chopper741 Newspaper
I don't remember getting a newspaper in the morning.
November 6, 2013