Rated 4.4 out of 5 by 116
Rated 3.0 out of 5.0 by TomX Less then a stellar Stay
Although the room was fine and the hotel location met my needs, the front desk staff did not seem as friendly as at other hotels. As a Gold member, I asked if they had any items for me, but the response was since I was on points, that there was nothing for me. This was not the case in any of the other hotels of the same brand that I stayed in during this trip. Secondly, the internet did not work when I checked in. Even working with the help number, he couldn't get it to work and said he had to sent it to another group to have it fixed. The next morning the internet was working.
June 24, 2014
Rated 4.0 out of 5.0 by Judy m Very nice
In GJ for work. Great hotel to stay at. Great place to stay convenient location.
June 22, 2014
Rated 5.0 out of 5.0 by Mary 2014 Clean and comfortable
Very comfortable stay. My room was clean and the service was good. A little too close to I-70 as I could hear freeway traffic loud and clear all night long.
June 18, 2014
Rated 5.0 out of 5.0 by bvbv new facilities
very comfortable beds, clean, quiet and nice climate controls in room.
June 17, 2014
Rated 5.0 out of 5.0 by JUCO Holiday Inn Grand Junction Rocks
Outstanding hotel experience. From the time we were welcomed to the time we checked out, the staff was 1st Class all the way. Accommodations were just perfect. Lobby area, restaurant/bar, fitness and pool plus great room accommodations, we will return!
May 30, 2014
Rated 5.0 out of 5.0 by DMSC Overall Stay Comments
We were very pleased with our stay while in Grand Junction, CO. The front desk as very nice and helpful whenever we asked for information. We would definitely stay in this location again if we are in the area.
May 26, 2014
Rated 5.0 out of 5.0 by fecknerble123 ooutstanding facility and customer service
There is no way our stay could have been any better. The facility and staff were some of the best we have encountered in our travels.
Another great find was the restaurant in the building. After a long day's drive it was a pleasure to be able to dine without leaving the hotel. WE WILL VISIT AGAIN!!!
May 23, 2014
Rated 1.0 out of 5.0 by wbbo Room Coffee
I requested additional coffee packages to the room... I was told they were out of coffee but I could get coffee downstairs in the lobby That was not my request... How could the lobby have coffee but I could not get extra coffee packages for the room...? The on-duty manager would not do anything to solve the situation – I demanded to speak with the general manager who tried to resolve the problem… The on-duty staff need to take responsible of the guest situations and problem immediately
May 17, 2014
Rated 5.0 out of 5.0 by Retired couple Good service
The service at this Holiday Inn was superb. We had an issue with the tv and to correct the issue, two trips were made to our room. In addition we purchased the breakfast plan with our room and our waitress ensured we did not exceed the breakfast plan limits.
May 16, 2014
Rated 4.0 out of 5.0 by PIPNKY Business traveler
Great location; close to the airport. Grand Junction is small enough that you can get anywhere within 10 minutes from the hotel. Nearby Colorado National Monument is a beautiful attraction. This hotel does not have the usual free continental breakfast, a shortfall for this location.
May 7, 2014
Rated 4.0 out of 5.0 by traveljester Better Have Time to Wait for Breakfast
Most Holiday Inn Express locations serve a buffet breakfast that is included in your room-rate. This location has a menu-order, restaurant style breakfast that you're given a $10 coupon (that you pay for anyway). What frustrated me was the fact that it would have taken more than 45 minutes to sit, order, wait, eat, and go. Consequently, we did not eat breakfast at this Holiday Inn Express location on any of the mornings we stayed, therefore wasting the extra ten bucks I'd paid for each night's stay.
When communicating my frustration to the desk clerks, it was made very clear that they were favoring a group that was staying at the hotel, and not individuals.
April 30, 2014
Rated 4.0 out of 5.0 by TLANG19 Great Hotel with a minor hiccup
This may be very picky, but I called for Room Service and was told they do not typically offer Room Service during the week due to the lack of staff. I was told I could have an order for pick up.I opted for somewhere else since I had to leave the room. Never had that happened to me before. Other than that, the rooms was great and the staff did an excellent job.
April 28, 2014
Rated 3.0 out of 5.0 by Business travelor Nice Property - Staff needs work
Overall, the facility was very nice. It has a restaurant and bar which is convenient. However, the staff leaves a lot to be desired. I believe it is recently remodeled facility and the staff all needs additional training from the front desk to the wait staff. The food is horrible and should be avoided.
April 15, 2014
Rated 4.0 out of 5.0 by SparkyFitz Helpful staff
All the employees were very nice. Tara was especially helpful.
April 10, 2014
Rated 1.0 out of 5.0 by justmovingon1 Great service and facility.
Staff members were very helpful - from the first encounter at the front desk to our meal server at morning's breakfast.
March 27, 2014
Rated 5.0 out of 5.0 by 967tree4 Comfortable and clean rooms, great location, friendly staff:)
Great location for what we were in Grand Junction for.
March 24, 2014
Rated 1.0 out of 5.0 by Skovy1 Love this Hotel
Staff and service are second to none. Ecspecially night lady Kimmy and early morning man who's name I forgot. I'm an early riser and no matter the time coffee is always hot and ready-this is a biggie! Also they remember you upon return, always nice to be remembered. Great hotel
March 16, 2014
Rated 5.0 out of 5.0 by HppyFmly One of the best hotels out there
The place is very clean, which is most important. Keep up the good work! The staff was awesome, but seemed overworked by management. It was obvious that they were doing their best, but there were just too many guests for one person to handle in the restaurant and the front desk. The host was very helpful and friendly, the pool guy was very nice to our family while we were swimming, and the bartender/restaurant server did a very good job. I was bummed there is no free breakfast at this place like most hotels have now (especially if you're going to run your restaurant with just one person). One last thing... could you put some air in the tires on the luggage carts please? Overall one of the best hotels I've ever stayed in.
December 22, 2013
Rated 3.0 out of 5.0 by Lori425 Very cold inside the hotel
The rooms were so cold you can't even sleep at night. forget about turning the temperature up because they keep it set at 72 when the housekeepers turn it down to 58 in the morning to clean. when it's below 8 at night. so that makes it take all night for the heat to adjust and then it gets to 64 in the morning. horrible experience
December 16, 2013
Rated 5.0 out of 5.0 by mdn38 Nice little hotel
Very happy with the experience. Nice staff and good fitness center on site.
December 6, 2013
Rated 5.0 out of 5.0 by neatstay1 Always enjoy our stay!!
This is the only place we will stay now when we are in Grand Junction. We have tried several surrounding hotels and they do not compare to the trendy, like new environment of this hotel. The rooms are clean and quiet.
December 4, 2013
Rated 1.0 out of 5.0 by Traveler1960 Snarky customer service
A rowdy group was checked into the room above us at 3:30 am. Their noise disturbed our sleep for the rest of the night. Front Desk staff failed to respond to our request to quiet the group. The Front Desk staff also failed to have a manager respond to our complaint the following morning (or the manager declined to contact us).
The restaurant food was good, but there was only one waitress. She was over-tasked and it slowed down service.
Appears to be a hotel trying to operate on the cheap--and it shows in their poor quality of service.
November 27, 2013
Rated 5.0 out of 5.0 by SDI55 Great Stay
Clean, comfortable, friendly, and good food on the premises.
November 20, 2013
Rated 5.0 out of 5.0 by jim0104 Excellent pool area
The pool and hot tub are the cleanest I have seen in a hotel, ever. The rest of the property was excellent as well.
November 17, 2013
Rated 1.0 out of 5.0 by Jeff01 Freeway noise
The building is too close to Interstate-70.
Very noisy. Difficult to sleep.
Staff was indifferent to issues.
November 15, 2013
Rated 5.0 out of 5.0 by Travelingtech Theres one place a little like home
The staff and atmosphere make this hotel very comfortable. The full service restaurant and bar is great after a long day. Great food, friendly staff, and reasonable prices. I rarely eat elsewhere.
October 28, 2013
Rated 5.0 out of 5.0 by crockang One of the best
Definitely one of the better Holiday Inns I've stayed at to-date. Excellent front desk staff; welcoming and friendly. No disappointment in the room either.
October 24, 2013
Rated 5.0 out of 5.0 by arellano1854 grand junction stay
this place was very nice i did not had the chance to eat in the morning all they had was coffee for the people unless you went to the restaurant . all other holiday inn hotels they have a much better breakfast with out cost to the person staying at the hotel
October 20, 2013
Rated 4.0 out of 5.0 by lucca006 Poor wifi services in the room
Practically impossible to use WiFi! for my internet net work
October 16, 2013
Rated 5.0 out of 5.0 by CharChar470 Love it
I stayed here 4 nights on business and it was great. The staff was very helpful. And the property is minutes away from the airport and close to many things. The bed and room was nice and comfy and the hotel looks new and is very well kept.
October 7, 2013