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Rated 4.7 out of 5 by 91 reviewers.
Rated 5.0 out of 5.0 by Super clean rooms, amazing beds, great overall Never stayed at a Holiday Inn Express before. Such a great surprise. The beds and pillows were heaven. Everything you would expect at this level and then some. We travel a lot and just have never considered this chain before. Definitely will be looking for these in the future! July 15, 2014
Rated 1.0 out of 5.0 by CUSTOMER SERVICE The facility was nice, but I had been placed in a room just next to the building's transformer, and the transformer was having difficulties. It sounded like an alarm clock buzzer going off about every 5 minutes. I called the front desk three times and went down to the front desk twice. The would not move me to a new room. I was told this would be taken care of....but, that never happened. I don't like to complain, but Id did not get very much sleep. July 14, 2014
Rated 4.0 out of 5.0 by Very quiet and clean First night we stayed in a "King Suite"--that was well worth the extra money. Very clean--extremely quiet--A/C thermostat--included bathrobe, sofa and was spacious. On our return we had a "Double Queen"--room was very warm and A/C not on thermostat--so it ran continuously; however it was still clean and quiet. The hotel is very busy and lots of activity; but, once you shut your door it is VERY QUIET--I could not hear the neighbors, ice machine or anything. I LIKE THAT. The front desk people were VERY FRIENDLY. And the breakfast bar was well stocked--and they even had folks pick up your plates and trash and they greeted you. If you don't like "hotel style" breakfast the hotel is literally right next door to an iHop. Hotel is very strategically located if you need to go to Dallas and Irving as we did. 15 minutes to Irving and about the same to downtown Dallas depending on traffic. And there is an AWESOME shopping mall (outdoor) about 5 minutes from the hotel. I would definitely recommend this place and I will use it again. July 12, 2014
Rated 5.0 out of 5.0 by Bravo... In town for a baseball tournament so this location was a good central place for our four day stay. Staff were super friendly, helpful and responsive. The property is located near restaurants, grocery stores, shopping and theaters. Breakfast was great too. July 9, 2014
Rated 3.0 out of 5.0 by Friendly Staff but needs updating I thought the staff did an excellent job of making us feel welcome and they were attentive to our needs. The hotel is above average but I was disappointed with the room and pool. The room was just okay and like the pool just needs some updating. Pool had bugs and other things in it the first time we used it(including 2 chairs that were dumped in). The pool was clean the next 2 times we used it. The room a/c was awful and the carpet was old and worn. I just don't see myself staying again in the future. July 8, 2014
Rated 4.0 out of 5.0 by Family Reunion This was a good location for the family hotel. I just wish the elevator worked properly. It was a bit inconvenient to have to climb many flights several times a day. I was a bit disturbed by the nonchalant attitude of the staff in that regard. I guess they are used to the elevator not working. They say people don't move very fast in Texas and this experience proved it. Other than that, the overall stay was good. The rooms were clean and the air quality was good. The breakfast was good and the staff was always accommodating to the guests. I was not impressed with the pool. It seems like it could have been cleaned more regularly. There were bugs and leaves in the pool and the hot tub settings didn't work properly. They offered free wireless internet for the hotel and had about 4-5 connections to utilize; however they didn't work very well. It kept kicking me off the internet and a couple of them didn't download properly. It was a waste especially when I didn't want to have to be bothered to travel up and down the stairs to the business center. July 3, 2014
Rated 3.0 out of 5.0 by Good location Elevators go down frequently. This hotel is in a good location. You are able to get to a Rangers or Cowboys game in about 10 minutes. Good restaurants around. Outlet mall about 5 minutes away. July 1, 2014
Rated 5.0 out of 5.0 by Quite, comfortable and Relaxing evening After a long day, I was able to kick my shoes off, relax and sleep like a baby. Highly recommend this location and this chain. June 30, 2014
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