Rated 4.6 out of 5 by 122
Rated 5.0 out of 5.0 by 59james Comfortable bed and great service
Excellent staff all round. They were easy to do business with.
December 11, 2014
Rated 5.0 out of 5.0 by ken1963butcher great service
the managers reception was nice, would like to see more of that. breakfast not so much fake eggs....
December 8, 2014
Rated 5.0 out of 5.0 by JenLo539 Best choice to stay
Best hotel in Arlington/GP area with very caring staff! Provides dinner and drinks on Tuesday and Wednesday and very nice breakfast daily.
November 26, 2014
Rated 4.0 out of 5.0 by Lelallu Bed to tall
The staff was great! I was pleased to get a room on the first floor, as requested. The overall stay was good for the weekend, but carpets needed a serious deep cleaning.
November 19, 2014
Rated 5.0 out of 5.0 by Remos gret hotel and good service
Enjoyed stay, excellent service. Well trained staff and great location too. Breakfast was very good.
The hotel is located in close proximity of many restaurants, which is very good for business and holiday travelers.
Nothing to complain, but the management is very focused in providing good service.
November 17, 2014
Rated 5.0 out of 5.0 by tristan Great Stay
Great customer service and excellent breakfast staff is always welcoming anytime you return from a long day it makes your day that much better
November 12, 2014
Rated 4.0 out of 5.0 by freeheart2014 great weekend
very clean and comfortable easy access to attractions
November 5, 2014
Rated 1.0 out of 5.0 by John880 Carpets under revision
While the staff was excellent and changed rooms (offer 2 others), the carpet scheduled to be replaced next year but pending, the room was not satisfactory. I received some unknown points for my bad experience and released from spending a 2nd night. We love the showers and cin rolls telling everyone to stay at HIE.
Management at upper levels needs to approve the carpet request and get it done in this more expensive of the HIE family. Overall, the HIE chain can loose business from those that experienced this carpet. We have stayed at this hotel probably 10 times; it was 18 months since our last stay here. Could the carpet have been cleaned incorrectly or with the wrong materials? I have photos.
This experience has led me to be careful of the carpet of the 2 additional hotels we stayed at on this trip (one a HIE). We now use white soled house shoes and review the soles.
November 3, 2014