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Rated 4.7 out of 5 by 92 reviewers.
Rated 5.0 out of 5.0 by Enjoyable Stay The staff was very friendly, the room exceptionally clean and the stay was great. The only thing I had a small issue with was controlling the temperature in the room. February 26, 2014
Rated 5.0 out of 5.0 by Great Service and Great Stay I wish all the other Holiday Inn Express's would come this location and see what a 5 STAR Hotel really is and how GREAT the STAFF are. February 15, 2014
Rated 5.0 out of 5.0 by All around excellence! This was one of the best Holiday Inn Expresses that we've stayed in. The staff was superior, effort was taken to ensure cleanliness, there were ample towels, and the mattresses were excellent! I highly recommend staying here if you're in the area. February 13, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express® and Suites Dallas - Grand Prairie I-20 The staff there was top-notch! Lawanda took very good care of me and my meeting groups. I've found my new best meeting place in DFW. As for the rooms, they were phenomenal. Best experience I've had at any IHG property, ever! Major kudos to this group!! February 11, 2014
Rated 5.0 out of 5.0 by nice room - room was comfortable and at the right temperature February 9, 2014
Rated 5.0 out of 5.0 by Clean and Friendly Staff This is the best hotel,I have stayed in when you take in account the free morning breakfast which included meats. All staff members I encountered were really nice and smiling, which is rare in general when dealing with the public. January 30, 2014
Rated 5.0 out of 5.0 by COMFORT AND SERVICE GREAT ROOMS AND A GREAT STAFF EVERY TIME I STAY THERE ALWAYS HAVE A GREETING AND A GOOD ROOM January 27, 2014
Rated 5.0 out of 5.0 by Best Holiday Inn Express I've ever stay in! Hands down this place was the best HIE I've ever stayed at. Everything from the location, the staff, to the room were perfect in every way. Delilah was the desk clerk who checked me in. She was extremely polite and efficient. I think checkin took all of about 60 seconds which I appreciated after a very very long day on the road. I was acknowledged as an IHG rewards member and given an impressive goody bag for being a member. Other locations I stayed at this week seemed to begrudge giving me a warm bottle of water. Not this one. I got cold water for me and my wife and a bag with all sorts of FRESH munchies that lasted us well into our ride the next day. The room was perfect. It was clean, quiet and everything worked. There were plenty of outlets to charge all of our laptops, cell phones and tablets. The shower was awesome. The water pressure was very strong and the hot water was plentiful. It made relaxing easy after a 700 mile drive that day. January 11, 2014
Rated 5.0 out of 5.0 by Great amenities and friendly staff we use this hotel every time we come to this area, they offer a very comfortable stay and provide you with more than most hotels for the same price January 8, 2014
Rated 5.0 out of 5.0 by HIGHLY RECOMMENDED This is a great place to stay when you are visiting in and around the Dallas/Gran Prairie area. Quick access to major roadways. Very quiet! Grocery store and restaurants are just a short walk away and Staff was friendly, courteous, and helpful. A good breakfast was provided with the room rental. FREE fresh fruit, bottled water, coffee, and tea was provided for most of the day. Then, when I returned home and discovered that I left my travel toiletries bag in the room, they shipped it back to my home in a different state FOR FREE!!!! High marks for the manager and his staff. Will stay here again..... December 29, 2013
Rated 5.0 out of 5.0 by Great place to stay at I was at this hotel for 10 days and came back again after the weekend. The front desk person was a bit new. I got on my profile to request Upper floor and quiet room as I'm a very light sleeper and having to work night shift. Not sure if it got transferred over or he didnt look at the preferences. I got room 101 which is right by the door. After seeing the room location, I walked back and requested upper floor quiet room. Got room 309. Which isn't the quietest room because it's next to the elevator. I didnt wanna be a pain in the you know what so I didnt ask to change again. It wasn't as quiet as 302 where I stayed the week before but it wasn't too unbearable. It's my problem for trying to sleep during the day when people are up and about. :) Oh and they authorized my credit card for 500 bucks and I got the email instantly from AMX. The manager was there and fixed it since it's supposed to be charged to the company credit card and not mine. The other thing that I wished coulda been better was the water pressure. Room 302 had great water pressure in the shower. 309 was dripping (like the last Holiday Inn I stayed at). So maybe 302 was just lucky. Other than the minor things like that, everything else was as expected. Breakfast was good. Location, location, location. Would highly recommend this hotel December 26, 2013
Rated 5.0 out of 5.0 by Wonderful overall experience. Enjoyed my stay. Always pleasant and beds so comfortable!!!!! Best Holiday Inn Express ever!!! December 26, 2013
Rated 5.0 out of 5.0 by Beautiful Hotel I've stayed at several Holiday Inns across the state of Texas and this is by far the nicest. The rooms were gorgeous and comfortable. The staff were friendly and very helpful. But the best thing was the water pressure in the shower. I have never had such a great shower in a hotel room! December 25, 2013
Rated 5.0 out of 5.0 by Awesome Hotel and Friendly Staff This is a clean hotel with a friendly staff that cares about YOU. I recommend this hotel to everyone! December 21, 2013
Rated 5.0 out of 5.0 by Great value First impression, a nice goodies bag gotta make you feel special being a club member. There were plenty of amenities in the room. Good sized TV, fridge and microwave was great to have. The internet was a bit flaky sometimes but works for the most part. Breakfast was decent. Facilities were in great shape. Very close to many restaurants and a theater, easy highway access. The staff were friendly. December 17, 2013
Rated 4.0 out of 5.0 by great place to stay, but wired internet in the rooms faulty I selected this hotel because I needed a place to stay that had a high speed wired internet capability for work. The wiring in the room did not work after I called the service. The staff helped me out by allowing me to use my computer in the business center in the lobby. The staff was very helpful and friendly. Room was very clean and to the standard that I expect for Holiday Inn Express. Would go back their in a heartbeat. December 7, 2013
Rated 5.0 out of 5.0 by Great place!! Highly recommended!! Staff were amazing. Thankyou. November 15, 2013
Rated 5.0 out of 5.0 by Attending a Bid Whist Tournament Everything was excellent. The location was great. I always try to stay at the Holiday Inn chains. The front desk is always pleasant! Rooms great! November 15, 2013
Rated 5.0 out of 5.0 by Another enjoyable stay Holiday Inn Express My husband and I stayed two nights at the Holiday Inn Express in Grand Prairie. We had a very clean room, soft comfortable beds, refrigerator and microwave, very nice hot breakfast with the hostesses working very hard to keep everything stocked. It was a very busy weekend with a Dallas vs Minnesota Vikings game as well as Nascar. We were fairly close to both places and not too far from LEGOLAND, where we were able to occupy our grandsons while the parents enjoyed a football game. The day office help was wonderful in helping us locate whatever we needed. Yes, I would recommend this hotel again. November 7, 2013
Rated 5.0 out of 5.0 by Nicest Holiday Inn Express I have ever stayed in. I have stayed in a lot of Holiday Inn Express Hotels and this was the nicest one. The rooms were clean and modern. Snacks were available late at night. The breakfast bar choices went far above the normal HIEx hotel offering. Also, the Priority Club gift bag was stuffed full of goodies. October 29, 2013
Rated 5.0 out of 5.0 by Nice and clean room Location is great for eating and shopping. Rooms were very clean as was the entire hotel. The night we stayed was a little noisy due to a college sports team out in the halls at 2:00am but obviously that is specific to our nights stay. October 22, 2013
Rated 5.0 out of 5.0 by Still a fine value This property has excellent room designs. Also an excellent breakfast, and staff member Mercy did a great job there. Really neat space, but the room for breakfast is a bit too small. We will stay there again October 15, 2013
Rated 5.0 out of 5.0 by excellent choice I don't normally give "5-star" ratings, but this hotel deserved it. Everything was done right. Room was quiet, clean and comfortable. Staff was friendly and helpful. Wifi worked without problems. Breakfast was better than I expected. Location of the hotel was convenient to Verizon stadium, where my family attended a concert. October 14, 2013
Rated 5.0 out of 5.0 by Great service... Great service really loved the robe in the room ... Wanted to buy one but $75.00. That's crazy... Other than that we enjoyed our stay... October 9, 2013
Rated 5.0 out of 5.0 by Great Service and great location Our stay was wonderful. Very fresh and clean room. Staff very friendly. Nice variety of hot or cold breakfast.Great location restaurants, shopping, even 2 movie theaters all within walking distance. Plan to use this hotel for my many frequent visits to Grand Prairie. As a result I have opted to join the rewards club offered. October 2, 2013
Rated 5.0 out of 5.0 by THIS LOCATION DOES IT RIGHT The best Holiday Inn stay Ive ever experienced. From the time I walked in the door to checkout a GREAT experience. The staff at the front counter were very nice, timely and entergetic. The atmosphere of the lounge area was alive and people having a good time. The reward club bag of goodies was over the top and something I have not experienced since becoming a member. The room upgrade was awesome and the room was fantastic. The extra touches in the room like the robe is also something I have not experienced. The recomendation for dinner was perrfect, the only issue I had was I wish I could of spent another day Thanks September 25, 2013
Rated 5.0 out of 5.0 by Awesome service and a cozy room! Great hotel. Friendly staff, comfy beds and clean rooms. The Tue and Wed FREE dinner and drinks is terrific. September 2, 2013
Rated 5.0 out of 5.0 by Always the Best This is the only place I stay when visiting Dallas. The GM LaWanda goes out of her way to assist me during my visits. Because of the awful experience I had in 2010, in Alcoa, TN, I almost gave up on HIE, but LaWanda talked to out of it. But do know I will never stay at the HIE in Alcoa, TN and I visit that location a lot. August 25, 2013
Rated 5.0 out of 5.0 by Recommended hotel Very pleased with recent stay. Hotel clean and comfortable, courteous staff, new condition, delicious break fast and social evenings with pizza, wine, beer and soda. Water available throughout the day as was tea and coffee. Negatives were poor signage to hotel..had to ask in Walgreens and pool across car park ...but okay. August 21, 2013
Rated 5.0 out of 5.0 by Great Suite and Great Service Thank you for the great suite and service provided to my family and I. August 16, 2013
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