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Rated 4.3 out of 5 by 429 reviewers.
Rated 4.0 out of 5.0 by Great Time Though our rooms were not ready at check in time and my party of 16 had to wait in the lobby until the rooms were ready and we were not compensated for it, in addition my credit card was charged more for a room then my receipt. We still had a wonder family over night get away. We did experience on unfriendly staff and that was the one of the life guards. He seemed to only enforce the no drinks in splash pad-pool area on myself and my sons and not other guest that we standing right in his view with drinks in cans and cups in their hands. Aside for those few issues, I was very pleased that hotel accommodated my request to have the 4 rooms I booked all next to each other. The cleanliness of the rooms, pool area and hotel. My children, grandchildren and myself had a wonderful time :) February 3, 2016
Rated 5.0 out of 5.0 by Business Stay Out standing as always. Only and specifically at a property like this with (vacation destination - water park) try to keep business people on same floor from families with small children. January 22, 2016
Rated 5.0 out of 5.0 by Great Hotel Friendly staff and nice pool area for young kids. Would stay again. Good breakfast. January 20, 2016
Rated 4.0 out of 5.0 by check in proceduures had trouble for the third time checking in, Got it straight. Ellen was very helpful. We found out why this was happening and what we need to do in the future. January 19, 2016
Rated 5.0 out of 5.0 by rmdm registration was very smooth and staff was very friendly and helpful during stay, Cleanliness of common areas was constantly being maintained. January 19, 2016
Rated 5.0 out of 5.0 by Nice Place Other than the loud guests, (kids and adults) in the hall way, this was a great stay January 18, 2016
Rated 4.0 out of 5.0 by Good Stay but Disappointed This hotel is nothing special, in my opinion. We came because of the nice children's pool area and it ended up being cold so much that my 3 year old daughter was running around shivering. For this reason, we only ended up going swimming once during our 2 night stay. Another comment is that we were not told about the family activities held in the Great Room during the evening which would have been very nice to attend. On the plus side, the hotel is clean and they kept the parking lot quite nice when there was a snowstorm the day that we were checking out. Also, they keep the hot tub 16+ year old people which is nice as well. The biggest thing that I had issues with was the mattress. I did not sleep well but my fiance liked it so that was just more a personal preference. In the end, it was a disappointment because of the cold water of the children's area. It was the main reason we chose to go across state and to stay at this hotel. Personally, I probably won't stay here again but I will not turn people away as it does have a lot to offer. January 13, 2016
Rated 5.0 out of 5.0 by Staff Members Very very polite and courteous. They were always reacy to help. January 10, 2016
  • 2016-02-08 T12:06:36.582-06:00
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