Rated 4.3 out of 5 by 369
Rated 5.0 out of 5.0 by HRGuy2 multi-tasking problem solver at the front desk
phone is ringing and I arrive for my reservation but the woman at the front desk handles it all. Whoops I made those reservations for the wrong date. no problem, create a new, cancel the old, 3 minutes here is your key!
Outstanding customer service, all with a smile!
September 3, 2015
Rated 4.0 out of 5.0 by dianaBazan great weekend getaway
we had a wonderful experience. The rooms were very clean and comfortable.
We did not like all the noise. Too many families making a lot of noise late at night and early in the morning. NO respect what so ever. Other than that, we had a very good experience here
September 1, 2015
Rated 5.0 out of 5.0 by grandpamark1955 Family friendly
Very nice pool area for children, as well as consideration of their overall needs. We took our grandchildren here for an overnight, and enjoyed the pool area, free movie night with ice cream bar, and general helpfulness of hotel staff.
August 25, 2015
Rated 5.0 out of 5.0 by IL Caver Great Stay!
Our daughters loved the indoor/splash pad facilities! They were clean, safe, and comfortable. The breakfast had several items to choose from, including made to order omelettes. We plan on returning here for future stays!
August 24, 2015
Rated 5.0 out of 5.0 by LadyLeo8 One word: AMAZING!
Our room was up-to-date and so relaxing. The splash park was clean, and great fun for the whole family. The wi-fi was a bit slow and we actually had to call the company to get hooked up to the wi-fi which was inconvenient. Other than that we had a fabulous time and will stay again!
August 22, 2015
Rated 4.0 out of 5.0 by MBFG Comfortable, clean but avoid the breakfast
The room was very clean and the hotel staff was friendly. The overall appearance of the hotel was very nice. The breakfast was poor though. Not a huge issue for us as we don't generally eat at those buffets but that is exactly why. Fake eggs, cold food and overall just not what I would want for breakfast. I am not a fan of buffets anywhere.
I would also not recommend the room we stayed in (121). It is in the same hallway as the pool, ice machine, laundry room, and office. Luckily we were not in our room much at all but when we were it was very noisy. Not sure why the hotel even has rooms in this hallway.
August 19, 2015
Rated 4.0 out of 5.0 by mr twh A good stay
the stay was good but the internet was bad.
the cable could be better.
but over all the bed was a high pointe.
August 18, 2015
Rated 5.0 out of 5.0 by Hair Dog Outstanding Experience
Always have enjoyed staying at HI Express and this stay was no exception. Clean room, comfortable bed and great price. Friendly staff.
August 18, 2015