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Rated 4.2 out of 5 by 183 reviewers.
Rated 5.0 out of 5.0 by Great bed and room Me, my son and his 3 children came for pleasure to Holiday Inn Express to wind down and enjoy the indoor water park. Even tho the water park is small it has something for all age groups. The grandchildren are 5,10,12 and we all had a blast. I liked that there were life guards on duty to help watch the children as we were all enjoying and in different parts of the pool area. The was very roomy and it was great to have 2 bathrooms. Every staff member we came into contact with was very friendly and helpful. I have already suggested to several people the Holiday Inn Express for a great get away. We will definately come back. July 14, 2014
Rated 1.0 out of 5.0 by Really!?!?! The main reason for going to this hotel was for the "waterpark", which turned out to be one water slide and a kid-play center in about 2ft of water. The water was loaded with scum bubbles. We didn't use the "waterpark" for the rest of our stay. Internet was normal, but there are dead spots in the building. Food was normal. Outside of the waterpark problems, the rest of the hotel was "average". July 14, 2014
Rated 5.0 out of 5.0 by Passing Through This was a great stop for my family and I as we were on our way west to a lake cottage rental we go to every year with my brothers and sister. We used this as an early getaway for just my wife and kids. It was perfect. I would have never considered it, but the place had an AWESOME POOL area for my kids (all 8 and younger). We had a blast even though it was only one night. July 14, 2014
Rated 3.0 out of 5.0 by Good, but could've been better Clean and fresh appearance. Didn't use the breakfast since I had a better one offered at my conference I was attending. Door latch didn't always close and room was left open one day. Nothing taken. Slept well, but the tv system drove me crazy. Just changing channels was a chore. Other than that, just what you'd expect. July 9, 2014
Rated 5.0 out of 5.0 by Comfortable bed Everything about this hotel was good except the eggs at breakfast. An used wash cloth was left behind after cleaning the bathroom, but the cleaning staff probably didn't see it because it was hanging on the shower curtain and blended in with the curtain. The bed was so comfortable. It was probably one of the best night's sleep we have ever had at an hotel. July 9, 2014
Rated 5.0 out of 5.0 by servicio y limpieza el personal es muy importante pues es como estar en casa de algun familiar deben hacerte sentir en confianza, y no como un extrano. La limpieza es mucho mas importante esta te hace sentir que les importas y eres tomado en cuenta . esto nos hace sentir que hicimos una buena invercion de nuestro dinero haciendo uso de el hotel. July 3, 2014
Rated 5.0 out of 5.0 by A Great Stay I attended a four day program presented at Crossroads. Everything was great, service, hospitality, breakfast offerings, cleanliness of guest room, friendliness of staff. June 28, 2014
Rated 3.0 out of 5.0 by Great for kids - Okay for adults The only negative experiences was at check-in when asked for blankets for sofa bed. As a platinum member I thought I'd get better service, but maybe due to using earned points they didn't think I was important (didn't pay for room). First, even though I made the reservation 2 weeks in advance with a request for a corner room on an upper floor, I was told that all the rooms were already assigned. Second, no upgrade was offered to us, even though we asked. This room was booked for my daughter and her family - family reunion. I checked into the room to be sure it was okay and the sofa was made. I was told at the desk that the bedding for the sofa would be in the room - unfortunately it didn't fit the bed but I made it work. I went down to ask for more bedding and explained, even though I was exhausted from driving 12 hours, I would bring up the blankets myself. Then, I added anytime before 2 a.m. #their expected arrival time) would be great if they could bring them up. She, the front desk clerk, replied "hold on a second, and I'll give you some blankets AFTER I check these people in"....I guess she didn't hear the exhausted part of the sentence. The rooms are OK - nothing fantastic. There was a small fridge and a microwave as well as a little 'dry' sink area. Otherwise, there was no sitting area separate from the main bedroom. June 26, 2014
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