Rated 4.3 out of 5 by 475
Rated 5.0 out of 5.0 by Talfor134 Bed Ok Everything Else Very Good
The bed was a foam bed, ok but different. Great location, good staff, just what I expect when traveling, a good solid place to stay.
June 26, 2016
Rated 4.0 out of 5.0 by aliepora22 Good for family with young children
This location offers a kid oriented stay, including shallow depth pool and splash areas, chocolate chip pancakes, movie night and ice cream social (weekends). The price is higher than most HIE, but average for the area and the included bonus items, so overall a fair value. I would stay at a different IHG property in the area if noisy children are not your thing, but a good pick if travelling with kids.
The bed was a memory foam style instead of the standard spring mattress, which usually is better, but mine was sadly warped and held body heat in, so somewhat uncomfortable sleep. (toss/turn and too warm even with a/c on)
Desk staff were all friendly, but Jackie was a little inexperienced. The on-duty manager (Kaylee? sorry if incorrect) was able to resolve any issues though.
The breakfast staff was mixed. One really nice and helpful, the other not very helpful while going through the motions (sorry didn't get the names).
Food was the usual for HIE stays, but oddly gave better (brand/type) items on weekdays and seemed to give the lesser quality items on the weekends to the masses (trying to save money?) One food complaint for all HIE properties is the steamed eggs. I really do not like the taste and HIE/IHG needs to make real scrambled eggs instead.
June 23, 2016
Rated 4.0 out of 5.0 by drewha16 Not great, but pleased
Overall experience with this hotel was ok. I wish the sheets would have been changed, as there was a stain on the sheets upon arrival. There was no hair dryer in the bathroom, as this is typically a standard item at Holiday Inn's.
I would stay here again if in the area.
June 20, 2016