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Rated 4.2 out of 5 by 480 reviewers.
Rated 3.0 out of 5.0 by HI_exp Grand Rapids Decent place to stay, 28th street has plenty to do , malls , shopping places to eat. Easy on-off 96 May 16, 2016
Rated 2.0 out of 5.0 by Lousy service Stay somewhere else. For what they charge you'd be better off at a discount hotel/motel. May 16, 2016
Rated 5.0 out of 5.0 by Room was larger, and more comfortable tha expected! On a recent business trip, and was pleasantly surprised with the amennities of the room, and extremely satisfied with my stay. Will definitely plan on staying again for future business in the area May 15, 2016
Rated 5.0 out of 5.0 by Short overnight stay Return customer. I like this hotel because of its location. It's close to shopping & the airport. The staff were very friendly and always smiling. The room was clean. I had a problem with the tv remote and maintenance show up quickly & resolved the problem. My room was on the 3rd floor When I went to get ice, it was empty. Maintenance was there and took my bucket down to 2nd floor, filled it and brought it back to me. Picked up my friend at the airport who arrived at 2 am. We slept in and missed breakfast. As we were leaving, staff was cleaning the breakfast area. There were a few cinnamon rolls left and we were allowed to grab one along with coffee. Always seems to be the best staff at HIE. I recommend this hotel. May 9, 2016
Rated 4.0 out of 5.0 by Comfortable Bed and clean I was completed surprised at the quality of service and cleanliness of the facility. I can't recall the last time I stayed at a Holiday Inn but I can honestly say it exceeded my expectations! The rooms were HUGE and the beds were great! I specifically liked being given the option of a soft or firm pillow! May 5, 2016
Rated 5.0 out of 5.0 by Home away from home I've stayed at this location so many times, some of the front desk staff knows me by name. I always feel comfortable and it is always constant. Used the fly and drive for the first time. Great way to go! April 30, 2016
Rated 5.0 out of 5.0 by Great if flying out of GRR Great place to stay if you need to leave a vehicle while traveling out of GRR. Even with a free/points stay, they have no problem leaving a car up to 14 days! Also, we had to be at the airport at 4am, but they still made up a little breakfast doggie bag to take with us. Very nice staff. Would definitely stay here again -- in fact, I've already booked it for another flight/trip later this year! April 28, 2016
Rated 5.0 out of 5.0 by Excellent stay The motel that I usually stay in was booked. After a number of calls, I was able to find booking at this property. I was pleasantly surprised and happy with everything connected to my stay. I will definitely return in the future. April 26, 2016
  • 2016-05-25 T20:13:13.942-05:00
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