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Rated 4.2 out of 5 by 288 reviewers.
Rated 5.0 out of 5.0 by wonderful staff and comfortable beds The room was a suite that was set up nice. The kids could hang out in the living area without keeping us up. April 22, 2015
Rated 4.0 out of 5.0 Comfortable bed and pillows We enjoyed our stay at this hotel. It was very nice, and the staff was super friendly and accommodating. The king size bed was very comfortable, the pillows were nice too. Our friends stayed there as well. I did notice a strange ( not pleasant) smell in both of our rooms. They were on the first floor, we were on the second. I couldn't quite figure it out, possibly mildew from the bathroom or carpet, not sure. April 22, 2015
Rated 4.0 out of 5.0 by Nice Hotel good location Stayed here for a weekend basketball tournament. Very nice and comfortable. Good location for the Grand Rapids area. Breakfast was good except the pancake machine was not working. But plenty of other options. The exercise room needs updating. Would definitely recommend. April 22, 2015
Rated 5.0 out of 5.0 by Great Customer Service Hotel was clean, beds and pillows comfortable but just as important was their great customer service. Friendly staff and accomodating. April 22, 2015
Rated 2.0 out of 5.0 by Below Average Our room was very noisy. Staff seemed indifferent at check-in and check-out. Asked about a let check-out and was told I needed to join some membership club. That's not customer service and in my opinion, totally wrong. That combined with a lack of sleep because of the noise level will lead me to try another place next time I stay in the area. April 22, 2015
Rated 5.0 out of 5.0 by A good choice for business or leisure Overall stay was very good. I would recommend the in-suite whirlpool. Breakfast was a complete disappointment. Poor quality food and cramped seating. I would recommend finding a nice restaurant. Bed and pillows were high quality, bathroom was very clean with plenty of high quality towels. TV and channel selection was very basic. Good wireless internet. April 21, 2015
Rated 3.0 out of 5.0 by Property was good. The staff was poor. I have stayed here before . It fits my travel route. However, the staff was poor at the front desk. Did not acknowledge being a Holiday Inn supporter and I had to request that I get the 500 pts vs the snack bag. Not sure I even received the 500 pts. Disappointing. April 21, 2015
Rated 5.0 out of 5.0 by Nice! very nice people, clean, good value. good location, April 21, 2015
  • 2015-04-24T13:12:09.520-05:00
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