Rated 4.2 out of 5 by 274
Rated 5.0 out of 5.0 by coachom odyssey stay
Was a good stay. Would have been better if the pancake maker worked. Lots of kids but there was a childrens compition going on so to be expected.
March 25, 2015
Rated 5.0 out of 5.0 by Shhnappa Comfortable and Convenient
Check in was great, friendly staff, no issues at all. Will stay here again when in town for business.
March 24, 2015
Rated 5.0 out of 5.0 by swim daddy Just right
Hotel rooms are clean. Pool is well maintained. Service is great. Breakfast is well stocked and a good variety of hot and cold food. Great stay!
March 17, 2015
Rated 4.0 out of 5.0 by RMV27 Good value and clean room
Well located and close to a number of shops and restaurants. A clean room at a fair price. Breakfast could be improved but adequate.
March 15, 2015
Rated 4.0 out of 5.0 by IHGdude1020 Great Front Desk Staff
I did not encounter many staff members, but the one at the front desk was great! I cannot remember her name, but she was fantastic!
March 12, 2015
Rated 2.0 out of 5.0 by jprosser Excuses
I checked in for my stay and immediately noticed the advertised WI-FI wasn't working. I was in need of this service, and asked the front desk if there was a problem. They denied a problem with the WI-FI and instead, insinuated that I wasn't able to connect properly. Within an hour, there were numerous complaints at the front desk and again, I was given the excuse that when too many people are on it, it doesn't work. REALLY? This is a hotel, not a private residence.
The bed was horribly lumpy and hard to sleep on. The shuttle driver was late the morning I departed...he forgot about the time change..(daylight savings time). I'm sure the airlines didn't forget, and were still planning on flying at the correct time!
It was nothing but excuses from the staff, until the morning I departed. The desk clerk, on 8 March 2015, Brandy, was exceptional. She did everything in her power to insure we got a ride to the airport and was even trying to help other guests who were late due to the shuttle driver not being there. I will not stay at this location again, and only stayed here originally because it was one of the IHG properties. There are other hotels!
March 12, 2015
Rated 5.0 out of 5.0 by Vick-s Overall, very good stay
My room on the third floor was large and comfortable, pleasantly heated, clean. Very good breakfast for this type of hotel.
The lobby area was a bit of a mess due to the large amounts of snow that week, with insufficient buffer zone in the entrance area.
Overall service was good, but I had to ask the safe deposit box to be fixed 3 times before it was finally operable.
March 9, 2015
Rated 4.0 out of 5.0 by marc t Friendly attentive staff.
Good value. Located near airport shopping and highways.
March 7, 2015