Rated 4.2 out of 5 by 481
Rated 5.0 out of 5.0 by LWGP Excellent Place to Stay
Very clean, friendly staff. Convenient to Meijer Gardens.
May 24, 2016
Rated 3.0 out of 5.0 by I'm not fred HI_exp Grand Rapids
Decent place to stay, 28th street has plenty to do , malls , shopping places to eat. Easy on-off 96
May 16, 2016
Rated 2.0 out of 5.0 by KNK1 Lousy service
Stay somewhere else. For what they charge you'd be better off at a discount hotel/motel.
May 16, 2016
Rated 5.0 out of 5.0 by TimC425 Room was larger, and more comfortable tha expected!
On a recent business trip, and was pleasantly surprised with the amennities of the room, and extremely satisfied with my stay.
Will definitely plan on staying again for future business in the area
May 15, 2016
Rated 5.0 out of 5.0 by Taxi_mom Short overnight stay
Return customer. I like this hotel because of its location. It's close to shopping & the airport. The staff were very friendly and always smiling. The room was clean. I had a problem with the tv remote and maintenance show up quickly & resolved the problem. My room was on the 3rd floor When I went to get ice, it was empty. Maintenance was there and took my bucket down to 2nd floor, filled it and brought it back to me. Picked up my friend at the airport who arrived at 2 am. We slept in and missed breakfast. As we were leaving, staff was cleaning the breakfast area. There were a few cinnamon rolls left and we were allowed to grab one along with coffee. Always seems to be the best staff at HIE. I recommend this hotel.
May 9, 2016
Rated 4.0 out of 5.0 by kelmur Comfortable Bed and clean
I was completed surprised at the quality of service and cleanliness of the facility. I can't recall the last time I stayed at a Holiday Inn but I can honestly say it exceeded my expectations! The rooms were HUGE and the beds were great! I specifically liked being given the option of a soft or firm pillow!
May 5, 2016
Rated 5.0 out of 5.0 by Baups Home away from home
I've stayed at this location so many times, some of the front desk staff knows me by name. I always feel comfortable and it is always constant.
Used the fly and drive for the first time. Great way to go!
April 30, 2016
Rated 5.0 out of 5.0 by Verified Reviewer Great if flying out of GRR
Great place to stay if you need to leave a vehicle while traveling out of GRR. Even with a free/points stay, they have no problem leaving a car up to 14 days!
Also, we had to be at the airport at 4am, but they still made up a little breakfast doggie bag to take with us. Very nice staff.
Would definitely stay here again -- in fact, I've already booked it for another flight/trip later this year!
April 28, 2016