Rated 4.0 out of 5 by 120
Rated 5.0 out of 5.0 by mjk12 Good service
The staff was very helpful. The manager even had maintainence move a bench outside the front door so we could park our motorcycles a little out of the rain.
July 5, 2014
Rated 3.0 out of 5.0 by Busy Travelin' Mom Comfortable stay but a little on the dirty side
We have always had great success at Holiday Inn Expresses. This Holiday Inn Express, however, was decent but not the best. The bathroom toilet barely flushed, the tub backed up when showering, a towel had a stain on it, and there was dust on the t.v. stand. I noticed more bugs than usual in the pool area which led me to believe they did not maintain the area very well. The worse was by the side door... someone had left a rug, sofa cushion, and dirty coffee cup lid laying on the floor by the stairs. During my stay, it was never cleaned up. On a good note, the beds were clean and comfortable, and the breakfast was wonderful. We had to stay in town 1 more night but chose another hotel instead of this one.
July 3, 2014
Rated 5.0 out of 5.0 by chapps0327 best stay yet in grand rapids
stayed here in the past and it only gets BETTER will return soon THANK YOU TO THE STAFF !!!!!!!!!!
July 2, 2014