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Rated 4.3 out of 5 by 133 reviewers.
Rated 5.0 out of 5.0 by comfortable stay in KC very nice staff, housecleaning didn't hassle us since we like to rise a little later than most people and the service was top notch which is why I try to stay at HIE whenever possible August 27, 2014
Rated 5.0 out of 5.0 by Clean and comfortable. The hotel was very clean and the breakfast had a great variety. The staff was extremely helpful in answering our questions. I would recommend this hotel and I will stay there again when I am in the area. August 26, 2014
Rated 1.0 out of 5.0 by My credit card Very pleasant place to stay;however after checkout, My credit card has not been released yet. it's been 7 days! Not sure what the problem is!. Won't be back. August 25, 2014
Rated 5.0 out of 5.0 by HI EX Grandview MO Great hotel, Great Staff Great location, Best Hotel in the area!!!! Would stay at this hotel every time I was in Grandview MO!!!!!!!!!!!!!!!!!! August 22, 2014
Rated 5.0 out of 5.0 by Always Enjoy I enjoy staying here...this is my choice for the kansas city Area...Everything is accessible, in the city and an easy drive...My room is always comfortable and very clean...the staff is very friendly, and Always go above and beyond when making special requests and or seeing to my needs... August 22, 2014
Rated 5.0 out of 5.0 by Overall Great experience Spent time after conference at the IHOP Prayer Room August 20, 2014
Rated 5.0 out of 5.0 by Bed and staff and cleaning The bed was so comfortable and the pillows were very very good quality. The staff was very friendly. They answered questions that we had. The housekeeping gal could not speak English so she had another staff call us to see what services we needed that day. :) Her inability to speak English was absolutely fine with us. She always had a big smile on her face. She cleaned our rooms very well. Our room sparkled more than pretty much any motel I remember staying in and I stay in one about 8-12 times a year. I am especially picky about the bathroom and it was spotless with nobody's hair on the floor. :) August 20, 2014
Rated 5.0 out of 5.0 by Comfortable as always I stay here a lot for business and this experience was a good as most others. August 19, 2014
Rated 5.0 out of 5.0 by Stayed 4 nights! Stayed 4 nights and didn't have any issues! Great place to stay! August 18, 2014
Rated 5.0 out of 5.0 by Vacation stay Always easy to make reservations via the computer and we're welcomed by the friendly staff when we arrived. Great rooms! August 18, 2014
Rated 4.0 out of 5.0 by Friendly and clean clean room with good service both in the room and at the front desk August 18, 2014
Rated 5.0 out of 5.0 by Location and comfort It was a long stay, 30+ days. I was provided the comforts of home without being home. My room was always clean with fresh linens daily. The breakfast was always fresh and hot (Great taste too). My work site was in Warrensburg and though the drive was long, Holiday Inn Grandview was able to step up for my extended stay when the local could not. Thank you for providing those comforts and sure I will be back some day. Thank you, August 16, 2014
Rated 5.0 out of 5.0 by Pleasant stay and great service i really enjoyed my experience and highly recommend for business or leisure. my room was clean and quiet, love freshly made king bed, love coffee machine and tea selection, and love the shampoo and lotion so much i'm going to find a store near my home where i can buy a full size. August 15, 2014
Rated 5.0 out of 5.0 by Great Place Very relaxing and clean. Best I can say about a place. August 15, 2014
Rated 5.0 out of 5.0 by fantastic hotel I stay in a lot of hotels, and I have been disappointed recently about the quality compared to the increasing cost. This hotel did not disappoint at all. Every aspect met or exceeded expectations. August 14, 2014
Rated 5.0 out of 5.0 by Perfect stay Holiday Inn Express hotels are usually a good bet when traveling and looking for a good night stay. My family pulled into this hotel around 9:30 PM and I ran inside to see if there were any available rooms. There was only a smoking room. I was nervous about taking it being that I had my children. It turned out great, I could not even tell it was a smoking room. Honestly, there was not a single flaw to find with my stay. Breakfast was awesome, pool was perfect, staff was awesome. Perfect stay, thank you!!! August 13, 2014
Rated 3.0 out of 5.0 by quiet and calm Arrived late evening. Lady at the desk was not pleasant, but I dont expect the person who has the lousy overnight desk duty to be bubbly. She was not approachable, so we didnt bother asking her any questions. The coffee was near impossible to find. There's always coffee in this hotel line's lobby areas... but this one kept it hidden behind closed doors in a dark room (the breakfast area). Weird and not inviting. We were disappointed at night, but morning was a full 180. Happy, bubbly, pleasant staff. Fantastic breakfast! Best hotel breakfast we have ever had! Room was very quiet and room was clean. August 12, 2014
Rated 4.0 out of 5.0 by Holiday Inn It was alright, did not feel the staff really cared about anything once you were in the room. Had issues and they did not seem to handle - because they did not change. Not a bad location. August 12, 2014
Rated 5.0 out of 5.0 by Great One Night Stop We needed a place to stop for the night while traveling home to Colorado. This hotel was easy and quick to get to from the freeway. Check in at 10:30 pm was simple. Hotel and rooms were all clean and well-maintained. Complimentary breakfast had lots of options and plenty to eat. Overall, great value for a quick night's rest while traveling. August 11, 2014
Rated 5.0 out of 5.0 by A great stay The hotel was clean, staff was friendly, everything worked. Had a few free beers and some snacks. August 8, 2014
Rated 5.0 out of 5.0 by KC Visit Good place to stay, good assess to highways and close to where my relatives live August 7, 2014
Rated 5.0 out of 5.0 by Good night's sleep The room was clean, the bathroom was very clean and bright. The front desk clerk was polite and helpful. The hotel was quiet and we slept well. August 6, 2014
Rated 5.0 out of 5.0 by Inviting/Friendly Staff I travel the country for work and a loyal IHG Member. I have recently stayed at the Holiday Inn/ Grandview and much appreciate the staffs willingness to make my stay comfortable. I am going on my 4th week here at the hotel. My room is always clean, bed is made and fresh towels daily. Everyday the front desk assists by sending my works daily reports and I'm constantly using the Tech center. The internet/WIFI is good/strong and never have an issue. I very much appreciate everyone's assistance and making sure my stay is comfortable... THANK YOU July 30, 2014
Rated 5.0 out of 5.0 by Very restful The hotel was very clean and comfortable. We enjoyed the breakfast provided. We will be staying in the same hotel when the need arises. July 30, 2014
Rated 5.0 out of 5.0 by Makes business feel like vacation! As always the stay was great. There were no issues with the room or the staff. The whole experience was efficient and enjoyable. My husband and I travel often for work and it's always nice to stay in a nice room for a reasonable fee and have everything that we need. July 28, 2014
Rated 5.0 out of 5.0 by Satisfied Customer I enjoyed my stay at this hotel. Everything was great. July 23, 2014
Rated 5.0 out of 5.0 by Comfortable stay The stay was very comfortable, and the staff was friendly. The breakfast was good, but didn't have as much variety as other places I have stayed. July 20, 2014
Rated 4.0 out of 5.0 by KCStay_18Jul14 The rooms really need to have the walls insulated. Snoring can be heard from the adjacent rooms. The suite access doors needs to be sould proofed. Again, this is a channel for more ajacent room noise. A noise pollution program needs to be implemented. July 18, 2014
Rated 4.0 out of 5.0 by Comfy night's sleep Staff were courteous and the room was nice and cold. Would stay here again on my next business trip to this area. July 14, 2014
Rated 5.0 out of 5.0 by Excellent, as always We stay here every time we visit Kansas City. Everything is ALWAYS awesome - the staff, the room, the hotel itself, breakfast. I can't say enough good things about it. We visit often to see family and will probably always stay at this location. July 13, 2014
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