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Rated 4.5 out of 5 by 224 reviewers.
Rated 5.0 out of 5.0 by 90th Birthday Party Our family and out-of-town friends filled seven (7) rooms at this HIE on the nights of the 17th & 18th of April, 2015. We found Chris Handley, the General Manager, to be extremely accommodating to our needs and all other employees were very pleasant and helpful. The hotel was spotless and quiet. We celebrated my stepmother's 90th birthday while there with an early evening toast in the breakfast room. We will definitely stay here again and will recommend it to all of our friends. Thank you HIE for a very pleasant experience. April 23, 2015
Rated 5.0 out of 5.0 by Great All Around Experience We have stayed here several times, when we visit our family in Grandview, and it's ALWAYS such a welcoming experience for us, we feel like we have "come home", in Missouri when we stay here at the Holiday Inn Express, the convenience of the hotel is great for us, right in the middle of the all the places we love to spend time at, IHOPU Prayer Room and with our family!!! Great freeway access and great local nearby conveniences!!! Thank you for your clean, environment!!!! See you soon!!! April 21, 2015
Rated 5.0 out of 5.0 by ***EXCELLENT HOTEL**** Excellent place to stay. Service is top notch, room reasonably priced, bed is very comfortable. April 18, 2015
Rated 5.0 out of 5.0 by Ótimo hotel O hotel é novo, limpo, seguro, confortável e os atendentes realmente querem ajudar. Tive que lavar minhas roupas e não daria tempo de esperar a secagem pois o congresso em que estava iria começar logo, mesmo assim a recepcionista se prontificou a recolher a roupa e deixá-la guardada para quando eu retornasse. Tudo neste hotel foi ótimo. April 17, 2015
Rated 2.0 out of 5.0 by Will not be back to this location. Usually, I love to spend time at Holiday Inn's. Unfortunately, this location put a bad taste in my mouth. I think they are really missing the mark here. Overall my 3 day stay was average with some unacceptable low points. Most locations blow my mind in cleanliness, friendliness, and just overall satisfying. Which is why I will not judge Holiday Inn as a whole but, just this location. Low Points: Staff friendliness. I saw 5 different staff members during my stay. Only one cracked a smile. That same one was the only to 'welcome' me. The front desk is near impossible to get a hold off. If you come in after 11:00p.m. just forget about it. Being from out of town, I always ask the locals for recommendations with nearby food, taxi services, etc. Responses I received while asking were ones that a google search could have helped more and google wouldn't have sighed at the question when I asked it... BEWARE OF THE HOT TUB! This is the main reason i will not come back to this location. I decided to relax one night in the hot tub. Turned it on and sat in for about 10 minutes. The timer stopped and when the bubbles had calmed, I noticed dirt EVERYWHERE. Every inch of the water was disgusting. I immediately hopped out and showered and hoped for the best. That feeling is terrible. Overall Ratings are higher than i would have liked to give but, this is NOT what 99% of Holiday Inn's are like. April 17, 2015
Rated 4.0 out of 5.0 by nights sleep. Hotel was very nice and staff was awesome! Only problem I had was my room was located next to the dining area. The bed in my room is located against the wall adjacent from the coffee station. So every morning between 330 and 5 am when the staff would prepare the coffee you could hear the bouncing around of coffee pots and would wake me out of a dead sleep so the rest of the night my sleep was terrible! ! I tried to drown out the noise with a fan but the slamming noise was to much. April 16, 2015
Rated 5.0 out of 5.0 by nice place to stay I was in town for a softball tournament and the hotel was close, clean, comfortable. April 15, 2015
Rated 5.0 out of 5.0 by great stay very nice staff and very cleans rooms everything was very good especially the staff they were very helpful and courteous woule gladly recommend to everyone this hotel and all hiliday inns thanks for the great night in your hotel April 13, 2015
  • 2015-04-26T10:54:01.271-05:00
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