Rated 4.5 out of 5 by 222
Rated 5.0 out of 5.0 by kelleys64801 ***EXCELLENT HOTEL****
Excellent place to stay. Service is top notch, room reasonably priced, bed is very comfortable.
April 18, 2015
Rated 5.0 out of 5.0 by carioca36 Ótimo hotel
O hotel é novo, limpo, seguro, confortável e os atendentes realmente querem ajudar. Tive que lavar minhas roupas e não daria tempo de esperar a secagem pois o congresso em que estava iria começar logo, mesmo assim a recepcionista se prontificou a recolher a roupa e deixá-la guardada para quando eu retornasse. Tudo neste hotel foi ótimo.
April 17, 2015
Rated 2.0 out of 5.0 by Cncrndgst Will not be back to this location.
Usually, I love to spend time at Holiday Inn's. Unfortunately, this location put a bad taste in my mouth. I think they are really missing the mark here. Overall my 3 day stay was average with some unacceptable low points. Most locations blow my mind in cleanliness, friendliness, and just overall satisfying. Which is why I will not judge Holiday Inn as a whole but, just this location.
Low Points: Staff friendliness. I saw 5 different staff members during my stay. Only one cracked a smile. That same one was the only to 'welcome' me. The front desk is near impossible to get a hold off. If you come in after 11:00p.m. just forget about it. Being from out of town, I always ask the locals for recommendations with nearby food, taxi services, etc. Responses I received while asking were ones that a google search could have helped more and google wouldn't have sighed at the question when I asked it...
BEWARE OF THE HOT TUB! This is the main reason i will not come back to this location. I decided to relax one night in the hot tub. Turned it on and sat in for about 10 minutes. The timer stopped and when the bubbles had calmed, I noticed dirt EVERYWHERE. Every inch of the water was disgusting. I immediately hopped out and showered and hoped for the best. That feeling is terrible.
Overall Ratings are higher than i would have liked to give but, this is NOT what 99% of Holiday Inn's are like.
April 17, 2015