Rated 4.7 out of 5 by 48
Rated 3.0 out of 5.0 by Reggie65 Kalamazoo Business Trip
I travel quite a bit for work. I was in the Kalamazoo area and looking for a place to stay, chose Holiday Inn Express because the properties are quite consistent. This property just isn't. Unfortunately the property right across the parking lot was a better fit at a lower price. I always use the fitness center in motels and the fact that they advertise this one having on on site fitness center is a stretch. One low quality treadmill and not much else doesn't qualify as a fitness center. Just not up to Holiday Inn Express standards.
December 7, 2013
Rated 5.0 out of 5.0 by TheBestRoadWarrior Ben was The Best
I stayed with you for 10 days.
It was a pleasant experience all around,
but Ben at the Front Desk "hit the ball out of the park".
Ben has outstanding customer service skills, I wish he worked 7 days a week!
November 17, 2013
Rated 5.0 out of 5.0 by NanaKaren Poolside Room was worth the extra price
We were meeting our adult children and young grand daughters to celebrate a birthday. Everything was clean and ready for us when we arrived, and I am glad we choose the poolside rooms. We got some great pictures of the grandbabies swimming from the balcony level.
November 1, 2013
Rated 3.0 out of 5.0 by minnanation loud rooms
Room was very nice. Clean and had a nice bed. However when our neighbor decided to take a shower at 7am on a saturday it sounded like a wind storm came ripping through the room. Needless to day it was very very loud. My only other complaint was they had the same thing for breakfast on saturday and sunday (most places it changes every other day). Overall it wasn't bad besides the very loud shower.
October 30, 2013
Rated 5.0 out of 5.0 by Harry4Cindy Home away from home!
We stay here everytime we visit our daughter at GVSU. The staff at the desk and especially the cleaning staff are welcoming and very helpful. The room was exceptionally clean & well stocked. You walk through your rooms door and think, "Ahhh this is nice".
October 29, 2013
Rated 5.0 out of 5.0 by Guyet Beautiful property
This was a very nice building. I didn't use the pool and recreational area but it looked very nice. The breakfast was good and the rooms were nicer than average.
October 27, 2013
Rated 5.0 out of 5.0 by traveller2009 Great Service
Great Hospitality service of the Front Desk Guest representative specially when I checked in, I had an issue with my room (noise) and they moved and upgrade me to a different a room. They really know how to take care of their guest. Kudos!
October 24, 2013
Rated 5.0 out of 5.0 by Billiebob68 Accomodations - price and quality
My wife and I and our daughter and son-in-law stayed at the Holiday Inn Express in Grandville, Michigan the night of October 19, 2013.
The room was spacious, comfortable, and clean.
It could not have been nicer.
The staff was courteous, professional and they were extremely friendly and helpful.
We would stay here again the next time we are in the Grandville area.
Really a nice property.
Breakfast was very good and there were a lot of items to choose from.
We especially enjoyed the gathering area in the lobby with the large screen TV and tables and chairs to sit at.
October 23, 2013