Rated 4.7 out of 5 by 113
Rated 5.0 out of 5.0 by SAS3030 Good night and a great start
Arrived to the hotel late for a mid morning appointment the next day. The fitness room was open before going to bed and the pool open in the morning. The bed was comfortable and the everything was in place.
September 1, 2014
Rated 4.0 out of 5.0 by Weddingwilliamson Friendly staff and could be cleaner though
We were comfortable in our room however the cleanliness could be better. We found that the room cleaner did not vacuum our room but only quickly made the bed and changed the towels. Also we had an incident with a car key that was missing in which we were told days after our stay that they miraculously found it in the breakfast area in a chair. Now we know that we checked those chairs ourselves several times retracing our steps and our key was not there. We suspect that the cleaner either took it or accidently threw it away and they later found it.
August 28, 2014
Rated 1.0 out of 5.0 by MikRow Was rook clean?
Several things caused us to think the room wasn't cleaned properly. We didn't bother the staff about this.
August 27, 2014
Rated 4.0 out of 5.0 by Jennifer M Excellent choice
This particular hotel is right off the expressway with plenty of restaurants nearby. The staff was friendly, rooms clean and we will for sure go back to this property in the future. The only thing I didn't like was the people smoking outside the entrance/exit doors. I don't care that they smoke, but it would be nice as a non-smoker to not have to walk through it as I enter/exit the building.
August 20, 2014
Rated 5.0 out of 5.0 by Addie63 Great Stay
Friendly staff, clean, nice rooms/food, Would recommend this hotel to anyone visiting the west side of Michigan. Good value for location - not too far from coast, Holland, and Michigan Adventure
August 19, 2014
Rated 5.0 out of 5.0 by blinz73 Great customer services
Don't get rid of Judy, incredible lady. With great customer appreciation! Always look forward to seeing her in the morning.
August 18, 2014
Rated 5.0 out of 5.0 by knitter1 Best Hotel I've Been To In a While
My friend and I traveled to Michigan and were excited to see that the Holiday Inn Express was very well kept and cared for. We were surprised to learn that the hotel was 10+ years old, as it looked nearly new. The rooms were well appointed and in excellent condition. The amenities were fantastic. The room lighting was not the best for knitting, but you can't have everything! My companion who traveled with me commented that the room was as nice as a very upscale hotel where she had recently stayed, and she was extremely impressed.
August 15, 2014
Rated 5.0 out of 5.0 by GVSU mom Great service, friendly staff!!
Greeted by friendly staff (Jamel), very clean lobby. Nice size room, conformational bed and clean. Nice pool, very clean. Clean breakfast area.
August 14, 2014