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Rated 4.7 out of 5 by 108 reviewers.
Rated 5.0 out of 5.0 by Great customer services Don't get rid of Judy, incredible lady. With great customer appreciation! Always look forward to seeing her in the morning. August 18, 2014
Rated 5.0 out of 5.0 by Best Hotel I've Been To In a While My friend and I traveled to Michigan and were excited to see that the Holiday Inn Express was very well kept and cared for. We were surprised to learn that the hotel was 10+ years old, as it looked nearly new. The rooms were well appointed and in excellent condition. The amenities were fantastic. The room lighting was not the best for knitting, but you can't have everything! My companion who traveled with me commented that the room was as nice as a very upscale hotel where she had recently stayed, and she was extremely impressed. August 15, 2014
Rated 5.0 out of 5.0 by Great service, friendly staff!! Greeted by friendly staff (Jamel), very clean lobby. Nice size room, conformational bed and clean. Nice pool, very clean. Clean breakfast area. August 14, 2014
Rated 5.0 out of 5.0 by Very clean and comfortable This Holiday Inn Express was in a perfect location for proximity for access to Grand Rapids.for our needs. Our first reaction upon entering the hotel was positive. The lobby and breakfast area was very clean. Our room was not far from this area and the fitness area. Beds were comfortable and bathroom clean and adequate. The inside pool seemed larger than most along with a whirlpool, .a pool table, and an arcade area. If we were to be in this area again, my husband and I would stay again. August 12, 2014
Rated 4.0 out of 5.0 by Great property Staff was friendly rooms were awesome, except for the elephants up above us. The breakfast was good except it was still frozen. Would definitely stay here again. August 11, 2014
Rated 5.0 out of 5.0 by Great service. Great amenities The front desk staff were extremely nice and helpful. We got turned around on our way to the hotel and the front desk member talked us through directions and went above and beyond for us. My kids enjoyed the pool area. The breakfast provided had something for everyone. August 10, 2014
Rated 5.0 out of 5.0 by Great staff and confortable room The hotel was excellent and good value for the money. My only quibbles are the quality of the breakfast food (the room was great) but it's free so I should not complain and the fact that a sign at the end of the entrance driveway would help people find the hotel. The staff were very helpful in every way possible. If I return to Grand Rapids I would definitely stay here again. August 8, 2014
Rated 5.0 out of 5.0 by Great service from all staff The staff was very helpful in giving us places to eat and directions to some of the sites. Room was comfortable and very quiet. August 7, 2014
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