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Rated 4.7 out of 5 by 234 reviewers.
Rated 5.0 out of 5.0 by Great staff, immaculate rooms and great breakfast We brought a large conference to the Grand Rapids area and used 25 rooms at this hotel. We could not have been happier with the attentive staff, the great breakfast and the sales staff person who assisted us throughout the process. We will be sure to use this hotel in the future. July 28, 2015
Rated 5.0 out of 5.0 by very clean and great service always try to stay at Holiday inn express on our travels because we know what to expect as far a cleanliness and great staff July 23, 2015
Rated 5.0 out of 5.0 by Short Stay We had a short overnight stay at this hotel for a baseball tournament. The room was clean, staff was friendly and the breakfast in the morning was wonderful. July 22, 2015
Rated 5.0 out of 5.0 by great hotel very comfortable bed great hotel. Comfortable bed. a/c worked great. good breakfast. clean pool and hot tub. spacious room. July 21, 2015
Rated 4.0 out of 5.0 by 干净、舒适、服务周到 ��对于经常住的酒店,ihg的酒店在卫生、性价比、餐食方面都不错,服务人员耐心和态度好,餐食非常可口、干净。 July 21, 2015
Rated 5.0 out of 5.0 by Very Nice Place to Stay Was visiting GVSU for student orientation and was offered a very nice discount on the room rate. The Staff were extremely friendly and courteous. Very helpful and attentive to my needs. The original rate was higher than what I would have expected, but the discounted rate put my cost right where I was expecting. The room was very clean and up-to-date, and the rest of the hotel areas were very comfortable, clean, and welcoming. Overall, a great place to stay and will do so in the future when visiting that area. July 20, 2015
Rated 5.0 out of 5.0 by Excellent Customer Service We stayed at this hotel during a trip along the shore of Lake Michigan. The front desk staff were excellent! They made sure we had everything we needed with a smile and a genuine sense of caring. They also pointed us to the Museum in town which had the King Tut exhibit and gave us a coupon for two free admissions. That was awesome! The room was clean and quiet and roomy. July 16, 2015
Rated 5.0 out of 5.0 by Comfortable bed and excellent service - great location Super friendly staff - rooms were very clean - great pool and hot tub , nice outdoor patio area. Delicious coffee and continental breakfast. Location was great - restaurants and shopping nearby - beach nearby July 15, 2015
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