Rated 4.7 out of 5 by 116
Rated 5.0 out of 5.0 by blinz73 Great customer services
Don't get rid of Judy, incredible lady. With great customer appreciation! Always look forward to seeing her in the morning.
August 18, 2014
Rated 5.0 out of 5.0 by knitter1 Best Hotel I've Been To In a While
My friend and I traveled to Michigan and were excited to see that the Holiday Inn Express was very well kept and cared for. We were surprised to learn that the hotel was 10+ years old, as it looked nearly new. The rooms were well appointed and in excellent condition. The amenities were fantastic. The room lighting was not the best for knitting, but you can't have everything! My companion who traveled with me commented that the room was as nice as a very upscale hotel where she had recently stayed, and she was extremely impressed.
August 15, 2014
Rated 5.0 out of 5.0 by GVSU mom Great service, friendly staff!!
Greeted by friendly staff (Jamel), very clean lobby. Nice size room, conformational bed and clean. Nice pool, very clean. Clean breakfast area.
August 14, 2014
Rated 5.0 out of 5.0 by fitness63 Very clean and comfortable
This Holiday Inn Express was in a perfect location for proximity for access to Grand Rapids.for our needs.
Our first reaction upon entering the hotel was positive. The lobby and breakfast area was very clean. Our room was not far from this area and the fitness area.
Beds were comfortable and bathroom clean and adequate.
The inside pool seemed larger than most along with a whirlpool, .a pool table, and an arcade area.
If we were to be in this area again, my husband and I would stay again.
August 12, 2014
Rated 4.0 out of 5.0 by leadfoot27 Great property
Staff was friendly rooms were awesome, except for the elephants up above us. The breakfast was good except it was still frozen. Would definitely stay here again.
August 11, 2014
Rated 5.0 out of 5.0 by shejo17 Great service. Great amenities
The front desk staff were extremely nice and helpful. We got turned around on our way to the hotel and the front desk member talked us through directions and went above and beyond for us. My kids enjoyed the pool area. The breakfast provided had something for everyone.
August 10, 2014
Rated 5.0 out of 5.0 by OldJohn Great staff and confortable room
The hotel was excellent and good value for the money. My only quibbles are the quality of the breakfast food (the room was great) but it's free so I should not complain and the fact that a sign at the end of the entrance driveway would help people find the hotel. The staff were very helpful in every way possible. If I return to Grand Rapids I would definitely stay here again.
August 8, 2014
Rated 5.0 out of 5.0 by bruceT Great service from all staff
The staff was very helpful in giving us places to eat and directions to some of the sites. Room was comfortable and very quiet.
August 7, 2014
Rated 5.0 out of 5.0 by rraa Get Away
I hadn't stayed at a Holiday Inn Express for a long time. I was pleasantly surprised! We would definitely go back. I loved the pancake machine. If you could have provided better weather we would have taken that too.
July 29, 2014
Rated 2.0 out of 5.0 by graches Overall Hotel Experience
We stayed at this property in March 2014 and had a good experience. However our stay in July 2014 was not good. The first night we arrived late and we noticed the room we were assigned had been smoked in however tolerated it for the night. We asked to be moved to another room and the new room was clean and had no smoke odor. However the floors, stairwells and lobby all had a noticeable cigarette smoke smell and this persisted for the four days we spent at this property. We had two other family members in two other rooms staying at the same time and all commented about the smoke odor in the common areas and also in one of their rooms.
July 27, 2014
Rated 5.0 out of 5.0 by olive oyl nice place to stay
excellent atmosphere and great service and good food, but a little pricey!
July 24, 2014
Rated 5.0 out of 5.0 by grizwold family vacation great hotel
Great hotel for a vacation, very understanding to travelers with small children .
July 20, 2014
Rated 5.0 out of 5.0 by Cyndapa Always Holiday Inn Express
Never disappoints, great location, safe areas, good food and friendly staff.
July 18, 2014
Rated 5.0 out of 5.0 by kuchjr grand rapids sw
excellent room very clean and quiet, good customer service. Food was adequate, but a little flavorless.
July 18, 2014
Rated 5.0 out of 5.0 by phred67 nice place
normally in GR we do not stay in a hotel because we have both friends and relatives in the immediate area. This time we were celebrating a friends 25th wedding anniversary and our normal accommodations were not available. We did very well at the HIE.
July 17, 2014
Rated 1.0 out of 5.0 by lettuce Do not Stay Here
management has a huge bias against people with special needs. They act like they do not exist.
July 17, 2014
Rated 5.0 out of 5.0 by HH15 July 12th - 13th
Very nice hotel it had more of a home feel to it rather than a hotel feel. Rooms were very nice, bed was comfortable. The breakfast in the morning was very good with a nice variety food.
July 16, 2014
Rated 4.0 out of 5.0 by skitch Clean and quiet
2nd time staying at the hotel. Both times it has been quiet. Rooms are clean and I like the shower heads
July 13, 2014
Rated 5.0 out of 5.0 by Oldmandad Accomodations and Breakfast
My wife and I always look forward to a good nights sleep after a long days travel and a decent breakfast prior to leaving. This Holiday Inn exceeded our expectations in both categories, provided by a very courteous and attentive staff..
July 10, 2014
Rated 5.0 out of 5.0 First Class
I travel quite a bit with my job and I get the chance to stay at many different hotel chains based on my client (government) assignments.
However I personally choose Holiday Inn Express for my family and myself because I know that I will never be disappointed!!
No surprises just FIRST CLASS all the way!
July 6, 2014
Rated 5.0 out of 5.0 by BBJoe Great Place to Stay for Years
For years now, I have been impressed with this Holiday Inn Express in Grandville. The rooms have been updated and rival any hotel. The staff is very friendly and the breakfast was great. I highly recommend it!
June 26, 2014
Rated 4.0 out of 5.0 by tamren Very clean and enjoyable stay.
The hotel looked new it was so clean and well kept. I enjoyed the breakfast because there were so many things to choose from. Our room was better than expected, and I will stay at this hotel again.
June 21, 2014
Rated 5.0 out of 5.0 by hallju bed pillows blankets MATTRESS
the bed was very comfortable and loved the extra pillows
June 19, 2014
Rated 5.0 out of 5.0 by Kathy7647 Great service and nice room
The Holiday Inn Express staff made my stay very enjoyable. They were efficient and friendly and helped us in many ways.
June 19, 2014
Rated 5.0 out of 5.0 by Ken1951 What a wonderful place
We thoroughly enjoyed our two night stay at The Grandville Holiday Inn Express. The room was large and the bed was very comfortable. The staff was very helpful and pleasant. We were close to the shopping mall, restaurants and not too far if you wanted to spend the day at the beach . The hot tub and pool was so relaxing. I would definitely recommend this hotel to others.
June 19, 2014
Rated 5.0 out of 5.0 by Inky2 GR Weekend
Great place to stay, highly recommend. Staff was friendly, hotel very clean, comfy beds
June 18, 2014
Rated 5.0 out of 5.0 by tkp1020 Amazing Stay!!!
These beds were the most comfortable beds we have slept on aside from our own. The staff was amazing as well!
June 18, 2014
Rated 5.0 out of 5.0 by Ken1951 Excellent staff, beautiful facility
My wife and I stayed for two nights; the staff was very attentive and friendly, the room and pool area were great; we had a wonderful stay
June 17, 2014
Rated 5.0 out of 5.0 by swim77 overall great place to stay
I have stayed at this hotel several times and have not had any issues. It is close to the expressway, restaurants etc. check in was efficient, room was comfortable. I have no complaints
June 16, 2014
Rated 5.0 out of 5.0 by Nonny62 Friendly staff and great service
Our stay was great in all ways.....from the initial friendly greeting at check in, clean and comfortable rooms, nice choices for breakfast, nice pool and exercise room, to easy and friendly check out. Will be using this Holiday Inn Express again in September.
June 10, 2014