Rated 4.7 out of 5 by 281
Rated 5.0 out of 5.0 by Bcgibbs79 Very relaxing stay
Very nice and very good service. I highly recommend this hotel.
November 24, 2015
Rated 5.0 out of 5.0 by Grand123 Comfortable pillows
.Comfortable bed and pillows. It was quite and relaxing during my stay.
November 22, 2015
Rated 5.0 out of 5.0 by Misiak Josh - at the front desk
Quick note to say Josh at the front des of the Holiday Inn Express in Grandville MI was EXCEPTIONAL!!! We had car problems that day after the GVSU football game and initially at the last minute had to cancel our reservation. Then, we were able to get our car looked at and ended up being able to stay in Grand Valley after all and Josh was so accommodating.
He even took my old Rewards and helped link them up to be all under my new address etc. I cannot say enough about his hospitality.
November 19, 2015
Rated 4.0 out of 5.0 by Goal35 Staff makes it great
Judy and the staff really make you feel like a guest in their home. They always make me want to come back.
November 19, 2015
Rated 4.0 out of 5.0 by jonesydesign Could have been a nightmare; turned out just fine
When I arrived, I was informed that my room was already checked-in to. By some fluke, a completely different person ended up in my reserved room. Luckily, the hotel was not fully booked and the desk person was very apologetic and helpful in rectifying the situation. He even upgraded me for my trouble! The hotel was clean, the staff was friendly and the breakfast was included (although it wasn't spectacular, it was pretty standard). I was bummed the hot tub was out of commission, but overall it was a pretty enjoyable stay.
November 18, 2015
Rated 5.0 out of 5.0 by rockydizzy cleanleness and a nice pool area
Hotel overall clean and quite, pool area with whirlpool cozy, breakfast was warm and delightful, staff was courteous and helpful for area directions.
November 12, 2015
Rated 5.0 out of 5.0 by Apple21 Great Breakfast
Breakfast room VERY busy during out stay but staff was able to handle it with a smile! Great service.
November 11, 2015
Rated 5.0 out of 5.0 by 1993cobra Great pool and super staff!
Best pool around. Kids had a blast here and would gladly stay here again.
November 10, 2015