Rated 4.7 out of 5 by 183
Rated 5.0 out of 5.0 by JJ2212 Great Stay
Very nice staff, efficient and friendly. Clean hotel and easy to get around. Good place to stay when visiting my daughter at GVSU
March 26, 2015
Rated 4.0 out of 5.0 by Ollie247 Improvement for Children under 5
We have a two year old and she is not ready to sleep in a bed on her own without support. I asked the front desk for a guard rail but they don't carry them so we had to use pillows to block her from falling while sleeping.
Over all the stay was wonderful and the cleanliness of the Hotel and the rooms were great.
March 25, 2015
Rated 4.0 out of 5.0 by Kimmy53 The price quoted for reservations is LESS than the final charge.
Staff should incude all charges in with the price when a person calls to reserve a room at this hotel.
Price quoted is less than the base charge. I recieved a 15% sales tax also additional charge for $20.00 for any other service that I might use ( $20.00 will be refunded).
I really beleive that ALL charges need to be disclosed at the time of reservation. No additional charges should apply or be charge to the guest unless the guest used other services offered.
March 24, 2015
Rated 5.0 out of 5.0 by PurpleTraveler Beautiful Hotel
Beautiful hotel, looks like a ski lodge when covered in snow. Staff was friendly and attentive, the hotel was clean and my room was perfect.
March 15, 2015
Rated 2.0 out of 5.0 by Mom_of_3 Dirty Room
Bathroom dirty as were the mirrors in the room. Way too much of a charge for a room like this.
March 12, 2015
Rated 5.0 out of 5.0 by kgst Great Staff
Front Desk staff was exemplary; great service and wonderful attitude; a real treat today!
March 11, 2015
Rated 5.0 out of 5.0 by REX09 convenient location
This hotel was convenient to I-196. Was able to spot it on the expressway and find it without any trouble.
The staff was very friendly and helpful when we got there.
March 11, 2015
Rated 5.0 out of 5.0 by Tmwshape Nice room and very friendly staff
This is a very nice HIE. A very comfortable and welcoming hotel. Great friendly, helpful front desk staff. A nice place to stay, business or pleasure.
March 2, 2015