Rated 4.7 out of 5 by 48
Rated 5.0 out of 5.0 by kt67322 A really nice hotel to stay at
I travel a lot for business, and have stayed at dozens of HIE and HI properties, and this is one of the nicest out there. It is clean and fresh, in a great area, with lots of restaurants, and is right off the freeway. I have stayed here when it is a little further than the next closest, because I know it will have a comfortable room, great pool area and friendly, helpful staff. Keep up the great work, Grandville!
January 21, 2013
Rated 5.0 out of 5.0 by grandville great service
I have stayed here many times. The staff is always friendly, rooms are clean and updated. I would recommend this hotel to any one staying in the area.
January 10, 2013
Rated 5.0 out of 5.0 by gmnm45 Great place to stay in Grand Rapids
Our stay was very enjoyable and comfort. We would definitely stay here again! Thanks.
December 29, 2012
Rated 4.0 out of 5.0 by Tanner73 Clean, comfortable, and relaxing.
The room that I stayed in was very clean and comfortable. The staff was very courteous and went out of their way to make me feel at home. Even though the motel is located close to the freeway, I could hear very little noise from the outside or the surrounding rooms.
December 27, 2012
Rated 5.0 out of 5.0 by GVSUHockeyfan Nice, clean, and fresh hotel.
Have stayed here many times while visting GVSU, the hotel has all new accomodations, a very warm reception area, a friendly staff, and a wonderful breakfast. Best value for the price in the area. We will be back, soon.
December 13, 2012
Rated 4.0 out of 5.0 by Wetzels Why don't they change bed linens?
I have stayed at this property several times in the past. This visit of three nights I discovered the housekeeping staff was not changing my bed linens. There was no literature in the room warning me of this. There was no literature in the room giving me this option either (to save water/soap/and our environment). So why did they not change my bed linens? I know they didn't, I secretly mark the fitted sheet to check this. Makes me wonder what else they are not doing???
November 8, 2012
Rated 5.0 out of 5.0 by Lora66 Great, clean, friendly hotel
Great experience. Clean, modern hotel. Friendly staff. Yummy hot breakfast. Quiet, never heard another sound from other hotel visitors. Will definitely stay here again!
November 5, 2012
Rated 5.0 out of 5.0 by Izz82 Great Service
Great service at front desk. Very friendly & helpful. Breakfast was great. Lots to choose from.
October 28, 2012
Rated 5.0 out of 5.0 by Jennifer Very comfortable stay and excellent service
When I made my reservation online I was only able to book Friday night. There wasn't any availability for Saturday so I booked at another Holiday Inn for that evening.
When I checked into the hotel I told the front desk that I wish I could stay there for two nights instead of moving to another hotel. They had a cancellation that day so they said I could have the room. The problem was I booked the second night at the other Holiday Inn using my reward points. I called the priority club and explained how I wanted to stay in Grandville instead of Grand Rapids on Saturday and could they take care of this for me so I wouldn't have to change hotels. I held on the line and was tranferred to a department that never picked up the line. The front desk in Grandville actually ended up taking care of this for me. I really appreciate that kind of service and will definitely stay there again.
October 12, 2012
Rated 4.0 out of 5.0 by alpacafan General
I typically stay at Holiday Inn Express when I am travelling on business during the week. I was disappointed that the breakfast choices were different (a bit more limited) on the weekend, when I was travelling for pleasure. Other than than that, it was a comfortable stay, and the front desk staff was particulalry helpful and informative.
October 12, 2012