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Rated 4.3 out of 5 by 138 reviewers.
Rated 4.0 out of 5.0 by Aircon set off fire alarm Checked in and within minutes of entering the room the fire alarm sounded. The aircon was full of dust and the smoke from it set off the detector. Room was changed after some debate at the front desk so not a good start. Usual HIX breakfast and choice. Hotel just off I5 near shops and restaurants so well positioned. Smoke was a feature of the stay as outside the forest fires resulted in visibility problems and an acrid smell. September 22, 2014
Rated 5.0 out of 5.0 by good stay We could hear the people in the room above us walking around the room...the floor squeaked...sound proofing not great. However, we would stay here again if we were in the area but would ask for the top floor. September 22, 2014
Rated 5.0 out of 5.0 by Overall Excellent !! Overall we were very pleased with this facility and its staff. September 22, 2014
Rated 5.0 out of 5.0 by Clean, comfortable and pet friendly I would be happy to tell a friend to stop at this hotel. The staff was great and the rooms are all clean and user friendly. September 21, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. The staff was very helpful from the first person at the front desk to the staff in the hallways and the lady in the breakfast room. The bed was very comfortable. September 17, 2014
Rated 4.0 out of 5.0 by Great location Great service & great location. The Internet was slow. September 13, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service The beds were like our own personal beds. Very comfortable and left us feeling rested and refreshed the next day. September 11, 2014
Rated 5.0 out of 5.0 by Consistently Delivers I am in Grants Pass several times a quarter and always choose the H.I. Express. The location is convenient off the highway with plenty of food choices within walking distance. Beds are comfortable and the room is quiet. Good breakfast choices (although could you buy THICKER bacon???) are fresh and plentiful. The only improvement I'd like to see is with the WIFI. Genreally it is slow and difficult to maintain streaming or connections...but interestingly enough it is consistent enough to allow me to write this positive review! :) One question / suggestion...this seems to be the only H.I. where I don't get bonus points at check-in. Is that a local policy, or does the front desk staff forget? Overall a great choice in Grants Pass! September 10, 2014
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