Rated 4.3 out of 5 by 199
Rated 3.0 out of 5.0 by Vickbo2 Sleepless in Grants Pass
I've stayed at many Holiday Inn Express hotels over the past year, and they've all been a positive experience. The Grants Pass Holiday Express looked to be the same, but sadly, it doesn't measure up. It's relatively new, the hotel itself was very attractive, the staff friendly and helpful, the room and furnishings were quite nice, comfortable and clean. The breakfast area was clean and inviting. Outwardly, everything looks great. The problem lies in the construction of the hotel. I don't believe there is any insulation between any of the interior walls. I could hear everything going on in the room next to me, including someone snoring so loudly it was if they were in bed with me. And then that person got up, showered, and vacated the room around 5 am. I could hear every word said as people walked down the interior hallway. I could hear the housekeepers vacuming the room down the hallway (four rooms away). In short, I was robbed of a night's sleep. The bed was great - comfy, many pillows to chose from - just what I wanted after a long day. However, noise overrides comfort and hence my review. Beware!
March 24, 2015
Rated 4.0 out of 5.0 by Venus and Mars Comfortable and clean
The only complaint is that I could hear the elevator equipment running from my room. The noise was louder in the bathroom but it could still be heard in the bedroom. I would advise asking for a room that is not close to the elevator shaft.
March 24, 2015
Rated 5.0 out of 5.0 by CCtrainer Great staff and hotel, Noisy water pump
I had a good stay at the hotel, but the water pump woke me throughout the night.
March 20, 2015
Rated 5.0 out of 5.0 by Tommy_021 Great customer service and nice rooms
The customer service was excellent. Moved me to a better room with a front view. Very accommodating. Room was clean and well light. Bed was comfortable. Great place for business travel, close to the freeway as well.
March 18, 2015
Rated 5.0 out of 5.0 by bcnf Comfortable bed and pillows and great service.
Our room was exceptional, the staff as well. We really like the idea of different choices for the pillows - soft or firm. We like soft and don't always find that in other hotels. The wireless connection was very good; the breakfast, especially their warm cinnamon rolls, was excellent. The staff was very warm, welcoming and helpful. We enjoyed our stay here.
March 14, 2015
Rated 5.0 out of 5.0 by riss27 Beautiful hotel and great staff
Loved the hotel. Seems new, staff was very helpful. Would highly recommend it.
March 12, 2015
Rated 4.0 out of 5.0 by Davidruns Nice but loud
The hotel is right off the interstate and close to shopping and restaurants. It’s a typical Holiday Inn Express; staff was nice, it was clean, the bed was good, and the A/C worked. All you could ask for.
The rooms were not quiet at all. I could hear people talking through the wall next to me, and I could hear people walking above me. After hitting the gym about 6:00 a.m. I returned to the room and had a knock on the door. It was the manager saying that people below had complained that it sounded like I was moving furniture. All I was doing was walking around the room. I guess I need lessons on how to walk quieter.
March 6, 2015
Rated 4.0 out of 5.0 by PropertyInspector Comfortable bed, clean hotel
As frequent business traveler enjoyed my stay at Holiday Inn Express, convenient to freeway, restaurants. Clean and comfortable hotel.
March 6, 2015