Rated 4.0 out of 5.0 by valerie70 grants pass
nice place for a one night stay laundry facilities were nice grat that pets were allowed
March 17, 2013
Rated 4.0 out of 5.0 by elmouse good room for value
we had a double queen bed room and it was reasonably comfortable. They were undergoing renovations in parts of the property it is was contained for dust. . It was pretty obvious it needed the updating. The staff was very polite and tried hard to make it a nice visit.
My kid forgot her toothbrush and the hotel gave her one which was nice but it snapped when I held it. I got another and the brissles came out when she brushed her teeth. She was not happy about that and we ended up going out to get her a new toothbrush.
March 15, 2013
Rated 1.0 out of 5.0 by Kells24 Disappointed and Astounded
I was very disappointed! At the front check in, there was no recognition or greeting. I wondered why they would place a "pet owner" on the 4th floor as this is not convenient to take a pet out. In the room, there was dust all over the lamp stand and dirty night stands. A pillow smelled of chemicals. This room was NOT CLEAN! The bed was very hard and springs squeaked when you sat on them. When I looked it was the same "blue mattress" as stacked in the lower front window. Noise from the heating unit was loud. The power flashed off and on, the clock and T.V. went in and out. i called the front desk and explained what I encountered. i got an explanation that they were remodeling. That this room had been done. No resolution was offered. This was late in the evening. In the early morning the noise from heavy equipment and crew was loud! I went to my vehicle to find it surrounded by cones and equipment removing shrubbery from the front of the building!
February 24, 2013
Rated 1.0 out of 5.0 by TravelToRocks customer service not up to expectation
Gentleman behind counter said 'hi' and I gave him my driver's license and Priority credit card. He handed them back after about 2 minutes with key cards and 2 bottles of water and said have a nice night. I didn't sign or initial anything....it seemed unusual.
About 2 a.m. there were men beating on doors, including ours, saying 'let us in! let us in!" and swearing loudly while beating on the doors. They sounded very intoxicated. The next morning, we saw those same men (recognized their voices) in the breakfast area getting coffee and preparing to go to work (they were covered in dirt and clearly working nearby and staying at the hotel). I told the person at the front desk (the same man who checked us in the night before) and all he could say was "sorry, but they've been here all week and there hasn't been any problem since they've been here or any other complaints." Wow.
February 2, 2013
Rated 2.0 out of 5.0 by HFamily Noisy Night
Very noisy room. The air conditioners of other rooms running all night and every step taken in room above was loud. The place is currently being remodeled and I'm not knocking them for any of that; but they need to do some soundproofing.
January 19, 2013
Rated 4.0 out of 5.0 by Beau6 Good Experience
We are repeat customers and even though there were renovations happening the staff made sure we were comfortable. Great access to I-5 and places to eat, good breakfast options. We will continue to use the Holiday Inn for our travel.
January 3, 2013
Rated 5.0 out of 5.0 by woody24 One of my favorite Holiday Inns.
I have stayed here before since I have family in Grants Pass.
The Inn is being remodeled and there is virtually no inconvience. I was able to look at the fabric and carpet samples. The choices are excellent. There was ample room to park my tow vehicle and car trailer and felt comfortable leaving my custom car in the lot.
Very good property. CM
November 23, 2012
Rated 2.0 out of 5.0 by Tracey100 No sleep!
This hotel's walls must be made of paper. I was put in a room neighboring the stairs. Every time someone went up or down it woke me up. The stairs sounded like they were in a 100 year-old house. Not to mention the people upstairs, down the hall, the construction and the freeway traffic. I asked to be moved to a quieter room and the front office person said the hotel was booked. Additionally, the beds were uncomfortable with squeaky springs. I will not stay at this hotel again.
November 20, 2012
Rated 1.0 out of 5.0 by Americantoolman Early morning construction noise
I have family in Grants Pass and this has always been my go to hotel because it is clean, comfortable and the breakfast is always good. I checked in late last Sunday after a rough day with hopes of sleeping in but was awakened at the crack of dawn by construction going on outside my room. Nice that they are keeping the place up but would have appreciated a room away from the noise. Will be back in town for a few days soon and looking to make reservations elsewhere.
November 14, 2012
Rated 5.0 out of 5.0 by khos13 Nice hotel
This is a really nice hotel and everything that I usually expect. In fact the only thing that I feel was not up to the usual standarsd was that they shared a pool and hot tub with another hotel right next door. The other hotel was very full of high school kids so it made enjoying the hot tub and the mountain view very difficult.
Other than that it was very good. The pancake machine in breakfast bar was very good.
October 22, 2012
Rated 5.0 out of 5.0 by ValRon Delightful
All aspects of this hotel exceeded our expectations. Wonderful location, friendly and helpful staff, clean, clean, clean, and breakfast offerings were tasty and plentiful. Thank you!
October 19, 2012
Rated 2.0 out of 5.0 by f528 cleanlynesss
Room was not clean. The front grill on the wall heater was thick with lint indicating no cleaning for months. The breakfast area lacked attention. Had to go to the front desk to get hot items replaced as the breakfast help was not anyware in sight. The garbage cans were full. Some one needs to have a training and evaluation program.
October 13, 2012