Rated 4.3 out of 5 by 106
Rated 5.0 out of 5.0 by Ricky8559 Relaxing, & Comfortable !
The room is clean, and comfortable. Great location, easy to find, just next to a freeway. Easy in, and out, friendly staff. The breakfast was good, decent. I would stay here next time when I go rafting again.
August 3, 2013
Rated 5.0 out of 5.0 by ACF0731 Great Place to Stay in Grant's Pass
Great Place with friendly staff and clean, comfortable rooms. Huge, free breakfast a plus, and close to lots of great restaurants. Close to everything.
August 2, 2013
Rated 4.0 out of 5.0 by Kolohe87 Be Back Next Year
This hotel was great. It is a convenient location, rooms were clean and air conditioning worked awesome (important on a 97 degree day). Three minor complaints: the bathrooms could use a fan ( can't see mirror when out of shower), the front desk staff should have some basic knowledge of local attractions (girl on morning shift 7/20 didn't know best way to get to Crater Lake!), the pool was great but sooooo dirty (murky, things floating). Of course none of these are a deal breaker. We will definitely stay here next summer for our Hellgate Jet Boat weekend!!!
July 26, 2013
Rated 5.0 out of 5.0 by Terry918 Awesome Hotel
The room was clean. Breakfast was very good, the bed was so comfortable that once we laid our head on the pillow we were out. When visiting Grants Pass we will stay here again.
July 17, 2013
Rated 5.0 out of 5.0 by Jalie Great place to stay
Enjoyed my staff. The staff was very friendly, welcoming, and helpful.
July 13, 2013
Rated 5.0 out of 5.0 by Harky Great Stay
Nice room and stay just like last year. Maybe next year too.
July 11, 2013
Rated 5.0 out of 5.0 by sherryquilts Great Service and Dog Friendly
I was very impressed with the staff and their friendly ways towards me and my service animal. The room was clean and comfortable. The air conditioners are a little noisy, but I reside in the country and most noise bothers me. Breakfast offers a good choice of items, and I like the pancake machine and my favorite cinnamon buns. The pool was great, especially since I happened to be there during a very hot time.
There was a problem with my bill, but they were very good about making the adjustments.
July 6, 2013
Rated 5.0 out of 5.0 by Bhanu Over all clean, comfortable and great service
Was very impressed with this property. Could not find any thing to complain about. Thank you
June 29, 2013
Rated 4.0 out of 5.0 by quiltgirl72 grants pass hotel
Our vacation of two months took us to grants pass in order to see Crater Lake, Or. The hotel was fine, no problems.
June 28, 2013
Rated 3.0 out of 5.0 by Debbie1986 Front Desk Disappointment
I was returning from a business trip in Nevada, but was dressed very casual because of the long drive. The front desk girl asked if I was traveling on business or pleasure. I was ready to hand her my federal ID and say business, but since technically my business was complete and I was returning home I was stumbled on what to say so I said "pleasure." I asked how she would know, and she looked at me up and down, then said they have to go by the way people are dressed; typically people are in suits. Her whole demeanor was offending. I realize it must be a judgement call for the front desk and I WAS dressed very casual, but had I not been flustered initially I could have pushed the issue. Too much stress over a minor rate issue, and I was exhausted but thought her attitude was worth mentioning.
June 28, 2013
Rated 2.0 out of 5.0 by elizabeth22 Room is clean and comfortable but the breakfast is terrible
the room is clean and comfortable. It's not a regular hot breakfast it's more like continental breakfast with nasty powder eggs nasty machine pancakes the staff was ok. It still looks dated
June 23, 2013
Rated 5.0 out of 5.0 by Albertaguy Great location, clean and quiet
A very easily accessed location, clean, bright, upgraded room. Staff were very helpful. The location is close (walkable) to several excellent restaurant choices. We were amused to see Grants Pass in the news at home, for being the location of the institute where One Flew over the Cuckoo's Nest was filmed.
June 11, 2013
Rated 5.0 out of 5.0 by fuzzy61 great experience
this was a great experience. All amenities were very very good!!
June 7, 2013
Rated 5.0 out of 5.0 by nailmolar Great hotel and great service
I love staying at the Grants Pass Holiday Inn Express--the staff go out of their way to make me feel valued as a Priority Club member. My suite was spacious and very comfortable and I wish I could have stayed longer!
June 3, 2013
Rated 5.0 out of 5.0 by Poodlegirl1 Many Thanks
The Holiday Inn Express in Grants Pass is the BEST choice for lodging in town.
I have stayed many many times over the last several years.
My stays have ranged from 1 night to several weeks at a time.
The staff has always been great to me my husband and the dogs.
During the last year both of my parents passed away and the staff was very kind and took great care in seeing our needs were met during this difficult time.
We are so appreciative to have the Holiday Inn Express as our home away from home.
Thank you very kindly for the years of welcoming us at your Inn.
June 2, 2013
Rated 2.0 out of 5.0 by Caden1 good value and location
Clean rooms and nice breakfast. Good location. Kitchen staff very nice.
May 31, 2013
Rated 5.0 out of 5.0 by WKW2855 GRANTS PASS HOLIDAY INN EXPRESS IS A GREAT STOP OVER
This establishment is ship shape. Always have a good experience staying there. Made reservation in route in the morning while on the road, and always treated nice by the staff. Even at breakfast the next morning, the manager came by and asked us how our stay was so far. Very friendly, and courteous. Rooms are quiet, cool in the heat, warm in the cool weather. Walking distance to good places to eat, as well as shop.
May 26, 2013
Rated 3.0 out of 5.0 by Barny Noisy
I generaly use the Holiday Inn Express when I travel and have never had a bad experience before this.
This hotel was quite noisy, when the people in the room above walked across the floor there was a loud squeaking noise.
listening to people talking through the poorly insulated building untill 2 AM made it difficult to sleep. I could clearly hear the trucks on the I-5 using their engine brakes, the hotel is beside the freeway.
May 25, 2013
Rated 5.0 out of 5.0 by gdbtruck1 overall great place to stay!!
The staff is warm, friendly and professional...they always go the extra mile...
Guide Dogs for the Blind loves you!!
May 15, 2013
Rated 4.0 out of 5.0 by 2happyparents Beautiful town and convenient comfortable location
We stayed in Grants Pass again after staying in February 2013 traveling to our son's home in Washington. We have a favorite dinner place on the river that is delightful too. It's breaks up a long trip with a refreshing stop.
May 6, 2013
Rated 5.0 out of 5.0 by Sooozie Best Breakfast
This was the best hotel breakfast we've had in a long time! Yummy!
May 3, 2013
Rated 5.0 out of 5.0 by David1954 And you returned my jeans promptly!
Our stay of choice is always Holiday Inn Express, always easy access from freeway, always clean,staff is always pleasant and we always look forward to that breakfast!
Our stay in Grants Pass was especially remarkable because for some reason I left my newest pair of jeans in the room:( A quick call and quick response from the front desk and a call the next day that she had put my jeans in the mail was so amazing. Sure enough in 3 days I had my jeans. Thank you very much!! We look forward to our next HIE stay.
April 27, 2013
Rated 4.0 out of 5.0 by Boater Good place to stop after a long day
This was our second stay in march 2013. We were in a updated room, it was bright and comfortable . On our next trip south we stay here again.
April 13, 2013
Rated 3.0 out of 5.0 by PaulyR Great
I had a great experience. The location was convientent and the breakfast was good. I love not having to stop somewhere for food once Im on the road.
March 30, 2013
Rated 5.0 out of 5.0 by rkoerner excellent hotel
Very nice hotel. Currently under construction and it looks like about half done. They did a good job of keeping the construction from interferring with the guests and so far it looks great.
March 25, 2013
Rated 5.0 out of 5.0 by CVRanch Upgraded Holiday Inn Epress
The property was a bit tricky to find after leaving I5, but it was worth the sleuthing. Our room was recently upgraded and was top notch. The breakfast offering was very old, as usual.
March 22, 2013
Rated 4.0 out of 5.0 by valerie70 grants pass
nice place for a one night stay laundry facilities were nice grat that pets were allowed
March 17, 2013
Rated 4.0 out of 5.0 by elmouse good room for value
we had a double queen bed room and it was reasonably comfortable. They were undergoing renovations in parts of the property it is was contained for dust. . It was pretty obvious it needed the updating. The staff was very polite and tried hard to make it a nice visit.
My kid forgot her toothbrush and the hotel gave her one which was nice but it snapped when I held it. I got another and the brissles came out when she brushed her teeth. She was not happy about that and we ended up going out to get her a new toothbrush.
March 15, 2013
Rated 1.0 out of 5.0 by Kells24 Disappointed and Astounded
I was very disappointed! At the front check in, there was no recognition or greeting. I wondered why they would place a "pet owner" on the 4th floor as this is not convenient to take a pet out. In the room, there was dust all over the lamp stand and dirty night stands. A pillow smelled of chemicals. This room was NOT CLEAN! The bed was very hard and springs squeaked when you sat on them. When I looked it was the same "blue mattress" as stacked in the lower front window. Noise from the heating unit was loud. The power flashed off and on, the clock and T.V. went in and out. i called the front desk and explained what I encountered. i got an explanation that they were remodeling. That this room had been done. No resolution was offered. This was late in the evening. In the early morning the noise from heavy equipment and crew was loud! I went to my vehicle to find it surrounded by cones and equipment removing shrubbery from the front of the building!
February 24, 2013
Rated 1.0 out of 5.0 by TravelToRocks customer service not up to expectation
Gentleman behind counter said 'hi' and I gave him my driver's license and Priority credit card. He handed them back after about 2 minutes with key cards and 2 bottles of water and said have a nice night. I didn't sign or initial anything....it seemed unusual.
About 2 a.m. there were men beating on doors, including ours, saying 'let us in! let us in!" and swearing loudly while beating on the doors. They sounded very intoxicated. The next morning, we saw those same men (recognized their voices) in the breakfast area getting coffee and preparing to go to work (they were covered in dirt and clearly working nearby and staying at the hotel). I told the person at the front desk (the same man who checked us in the night before) and all he could say was "sorry, but they've been here all week and there hasn't been any problem since they've been here or any other complaints." Wow.
February 2, 2013