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Rated 4.2 out of 5 by 17 reviewers.
Rated 5.0 out of 5.0 by Nice spot Clean hotel and very friendly staff led in the evenings by Jenna and mornings by Sandy. The lobby area is extremely hot during summer months so is very uncomfortable. I feel badly for the desk clerks who have to deal with it. I travel to Grants enough to know that this situation was the same last year. Owners/maintenance need to make the repairs for guest and staff comfort. The weight room equipment is in dire need of repairs (also the same last year). Beware of the treadmill!!! June 16, 2013
Rated 5.0 out of 5.0 by great place this was a great clean, quiet hotel, which is new with a beautiful water feature in the lobby. everyone was very helpful and polite. good cookies in the lobby... resturants close by. June 8, 2013
Rated 5.0 out of 5.0 by Great Staff! First time staying in Grants, this Holiday Inn Express is very nice with a great staff. The room and property was very clean and well kept. I will not bypass Grants next time. June 5, 2013
Rated 1.0 out of 5.0 by over priced My husband and I went on a 2 week vacation across the country and stayed in 6 Holiday Inn Express hotels. All of the other hotels were very clean and comfortable except for one. This hotel was overpriced and cost us more than any of the other 5 hotels we stayed in. It was very out dated, dirty, uncomfortable, and in need of good maintenance man. The staff was friendly and our bathroom was clean. That is the ONLY 2 good things about this hotel. This is my first bad review for a hotel and it could have been prevented with a good cleaning and some maintenance. May 30, 2013
Rated 5.0 out of 5.0 by Great place to stay Holiday Inn & Express is now my "Go to" place to stay. The rooms are spacious, clean, and the beds are comfortable. We just got back from a 6500 mile trip and I was never disappointed! It was always a relief to get to the room and relax after a long day traveling. The room was laid out beautifully with updated furnishings and decor. The staff was friendly and courteous and the dining staff always went out of their way to make sure you had what you wanted or needed. We are going on another trip in June and I will be making reservations for Holiday Inn & Express along the way! May 7, 2013
Rated 3.0 out of 5.0 by Breakfast Area Food needs to be fresher..especially breads Coffee needs complete redo....weak or grounds in coffee No fruit May 6, 2013
Rated 5.0 out of 5.0 Grants - Milan - Great Hotel While traveling on business I find that Holiday Inn Express consistantly has comfortable clean rooms, great staff and excellent customer service. Way to go Holiday Inn Express. I will be staying with you as often as I can. April 30, 2013
Rated 5.0 out of 5.0 by The Best Holiday Inn Express This is the nicest, cleanest, impressive Holiday Inn Express that we have been to. The customer service and check-in was so professional. Made us feel so comfortable and welcomed. Can't say enough about this place. They blew us away ... We give them an A+++++ Thank You - Thank You April 20, 2013
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