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Rated 4.3 out of 5 by 179 reviewers.
Rated 5.0 out of 5.0 by Great Customer Relations thru Staff The staff at the Holiday Inn Express showed a positive attitude toward his guests. He was friendly, very knowledgeable about the town and establishments we asked about. We were traveling for business and pleasure. We will stop in Grants and stay at the Express the next time we are traveling through. Thanks for your hospitality . September 28, 2015
Rated 5.0 out of 5.0 by Relaxing night in Grants This hotel seems almost new and the staff is doing a good job of keeping it looking that way. Very friendly front desk staff with fine restaurant suggestions. Grants was a stopping point on our way to visit Zuni Pueblo and this Holiday Inn Express was a great choice for a relaxing evening. September 16, 2015
Rated 3.0 out of 5.0 by pretty good except......... everything was pretty good except the mold smell . room was on the first floor. September 15, 2015
Rated 2.0 out of 5.0 by Good for the area, but ...... Pertaining to the hotel itself this is the second time staying in past 3 months and the internet has been horrible both times. Weak and slow signal that is loses connection constantly. When notified the front desk said "oh yeah, that is a real problem for us". It is about the only game in town and within 40 miles but next time I will stay in ABQ and drive out to my account or I will go to Gallup and stay there and then drive back to my account/business that is between Grants & Gallup. Next is more to Holiday Inn Express overall. These properties are for economy vacation travelers much more than for business travelers - the rooms are horrible for any work productivity throughout the country - maybe desk and chairs instead of tiny little round tables too high to work from. Also, the "free" breakfast service throughout the country is in the range of bad to horrible. HIExpress needs to quit faking free breakfast. Either put out coffee, apples and muffins and don't call if breakfast or step it up and add some quality so that it can actually be called breakfast. September 14, 2015
Rated 5.0 out of 5.0 by great location very nice clean hotel...great breakfast...comfortable bed....pool was clean...everyone from front desk to the cleaning staff very friendly September 9, 2015
Rated 1.0 out of 5.0 by Holday inn in Grants Poor. Does not have adequate blinds for sleeping if you are working night shift. September 9, 2015
Rated 4.0 out of 5.0 by Not Bad I do not mean this with ill regards, but it was nothing special. Breakfast was fine, felt safe and comfortable. The only issue I had was the wifi did not work, even after speaking to the staff, hair was left in the bathroom from previous guest, and the front desk staff I dealt with, didn't really seem to care. I do stay with IHG a great deal, and some locations go above and beyond. It was not a horrible experience and I would stay again. Just mentioning some areas that could use some attention. September 1, 2015
Rated 5.0 out of 5.0 by new hotel the hotel in general was great but the landscaping was not finished on outside and there were a lot of bugs. August 30, 2015
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