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Rated 4.3 out of 5 by 201 reviewers.
Rated 3.0 out of 5.0 by Go elsewhere! A 4 day drive from IL to AZ meant 3 hotel nights. The hotels on the first 2 nights (other chains) were exceptionally nice quality for a bargain price. This hotel was the highest priced by far, and the poorest quality. Needs a major update and lower prices for sure. We would not recommend nor would we stay here again. February 4, 2016
Rated 5.0 out of 5.0 by nice Clean and very comfortable. Nice warm bed. pleasant staff. convenient location. January 26, 2016
Rated 5.0 out of 5.0 by Comfortale room and good customer service. We were grateful for the opportunity to visit your locations. Our journey was long and the comfort your hotel provided was very much appreciated. Thank you. January 10, 2016
Rated 1.0 out of 5.0 by hotel in decline As a matter of course we stay at Holiday Inn Express - very frequently. This establishment was our poorest experience ever. It shows clear signs of age and need for serious update. The Spa was out of service. There was no printer in the business center. WIFI was sporadic at best. The microwave in our room was broken. The remote sensor on the TV had been removed. The carpet in the room was filthy. Staff was in general friendly and helpful, particularly the maintenance tech. The breakfast staff was very unfamiliar with her duties and seemed confused and overwhelmed. Training and supervision is needed in this area. Overall management needs to be improved to insure that rooms are ready for occupancy. December 19, 2015
Rated 3.0 out of 5.0 by Headed Home The hotel was very nice and seemed newer, and it was clean but the staff that I met with seemed to be distant and pre-occupied. Also the breakfast did not have any gluten free options like some other Holiday Inns we have stayed at. We couldn't get the Wi-Fi to work and the front desk didn't seem to be to concerned about it or about getting the TV working either. If we had to have stayed much longer than a few hours it would have been very inconvenient. December 17, 2015
Rated 4.0 out of 5.0 by Great stay - Well maintained facility with excellent staff - Quality of the room is excellent and provides a good night's rest December 14, 2015
Rated 5.0 out of 5.0 by Nearly Perfect I'd certainly stay here again if passing through the area. The room was comfortable and the staff very nice to us. Having wired (not wireless) internet is important to us, and they have it. The only things against this property were the eggs at breakfast (my wife is allergic to most cheese, and would prefer scrambled eggs over omelets anytime) and the lack of bedside in-lamp outlets (both of us use things that need power like my CPAP machine). We changed our travel plans to stay here so we could visit the New Mexico Mining Museum, and we're glad we were able to stay at this Holiday Inn Express while here. December 12, 2015
Rated 5.0 out of 5.0 by Another great Holiday Inn stay Highly recommend this location. The hotel and staff are excellent. December 12, 2015
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