Rated 4.1 out of 5 by 84
Rated 4.0 out of 5.0 by GI Jack Expected better for the price at this location
Thought the hotel was a little noisy both from other rooms and the hallway. Cleanliness was very good but the bathroom had maintenance issues. Disappointed in the wireless internet, it was often unavailable.
September 1, 2014
Rated 4.0 out of 5.0 by beckybf Nice room with a funny smell
The room in our hotel was nice, but when we walked in there was
an odor of perhaps leftover pizza or pasta.
I opened a window to get some fresh air. We ran the air conditioner
and left the window open all night. By morning the smell was gone.
I have no complaints about the bed or the shower.
The elevator made funny noises before it stopped on each floor, especially the first floor. I was afraid it might stop in between floors.
Also, the breakfast items were depleted when I arrived about a half
hour before the end of breakfast time. I had to ask an attendant to
replenish items that were missing. The apples in the lobby
did not look fresh when we checked in.
The chips and salsa in the lobby were a nice touch!
August 22, 2014
Rated 5.0 out of 5.0 by The Real Barbie A Very Pleasant One-night Stay
We were pleasantly surprised by how nice our room was for the price--that's goodness!
August 22, 2014
Rated 5.0 out of 5.0 Excellent Stay in Grants, NM
All of the staff members we dealt with were the friendliest and most helpful we've encountered in a very long time. Check-in was fast and easy and there were not only fresh baked cookies, but chips-n-salsa in the lobby - YUM!! Breakfast was well stocked and the attendant was constantly cleaning and checking to be sure everything was refreshed - she even visited the tables to ask if anything was needed....NICE TOUCH!! Our room was large and clean, the bed had very nice linens and pillows, the bathroom was well appointed and had plenty of towels and toiletries, and it was very quiet. The price is on-par for an HIE property.
August 21, 2014
Rated 5.0 out of 5.0 by Neill005 Quick stay
Stayed over night while on a road trip. All expectations were met and we were able to get rested and leave after the free breakfast. No complaints and would recommend staying there. We even had the time to take a quick dip in the pool. Very clean and comfortable.
August 18, 2014
Rated 3.0 out of 5.0 by richard55 Several issues
The lavatory just barely drains and there's a part missing on the pop up rod. I left a note for housekeeping Tues. morning but nothing happened. The bathroom has very poor lighting, one bulb. The wireless internet is so weak it wasn't useable while I was there.
August 17, 2014
Rated 5.0 out of 5.0 by Paper65 Nice but does anyone check fixtures?
Nice stay but the shower head is limed up, resulting in tiny jets in the holes that aren't closed up.
Needs to be cleaned.
Other than that, it's a nice hotel
August 10, 2014
Rated 5.0 out of 5.0 by kristi1960 Always a great stay
Holiday Inn Express, Grants-Milan has always been clean
July 31, 2014