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Rated 4.0 out of 5 by 123 reviewers.
Rated 5.0 out of 5.0 by Enjoyed my stay. Friendly staff, especially the lady at the breakfast bar. She was ray of sunshine so early in the morning. Wasn't real excited to see renovation on the first floor by the elevator, but the staff did an excellent job to contain the mess. It was well worth it when I got to my beautiful room. Close to airport and restaurants, perfect place to say in Grapevine. September 25, 2014
Rated 5.0 out of 5.0 by Clean and Free Wifi The staff was great - very friendly and helpful. The free Wifi and breakfast were a bonus and the cookies every night were delicious! September 24, 2014
Rated 5.0 out of 5.0 by DFW Holiday Inn Express Friendly staff, nice premises, close to airport, Grapevine mall and main areas. Comfortable room, good breakfast, sufficient speed of internet and WIFI reception September 23, 2014
Rated 5.0 out of 5.0 by Outstanding Customer Service I was running late for the shuttle back to the airport and when I got down to the lobby it already left. The lady at the front desk obviously noticed I was running through the lobby to catch the shuttle and she called the driver and she came back and got me. I was so happy and very surprised that she did that and I didn't even ask. Now that is what I call Customer Service!! September 19, 2014
Rated 4.0 out of 5.0 by Good location for Grapfest visitors Recently updated. Easy to use shuttle to Grapefest, but it can be slow if they have a airport pickup. Should consider a second shuttle service because most guest are there for Grapefest... Rooms were clean and basic. The morning breakfast was standard: coffee, juice, cereals, breakfast rolls (some were stale) bacon and premade eggs. It was average but not to bad. September 16, 2014
Rated 5.0 out of 5.0 by Comfortable accomodations and pleasant staff We found all the room and staff to be more than adequate in meeting our needs. However, as stated above the internet was slow and inadequate at our end of the hall. We had to go to the dining area to receive a good connection. September 11, 2014
Rated 5.0 out of 5.0 by staff The staff was very friendly and offered to do anything they could for us. The property was very clean and neat. This is why we continue to come back to this location. September 10, 2014
Rated 5.0 out of 5.0 by High quality service by front desk personnel Great place to stay and very close to airport. Excellent shuttle service. September 10, 2014
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