Rated 3.7 out of 5 by 57
Rated 3.0 out of 5.0 by Steven36 Good Property not Good On Rewards Recognition
Property is nice but hard to get to. Major complaint I have is I am a platinum member and was never recognized as one on check in or through out two night stay. Spent a lot of money at Holiday Inn Motels!
February 26, 2014
Rated 4.0 out of 5.0 by Huntress 55 Staff helpful. Close to airport.
The staff was extremely helpful and the room very comfortable. There was so much road construction around that it was difficult to see signs and the entrance.
February 15, 2014
Rated 4.0 out of 5.0 by acmcmullen a/c heating unit
Heating fan 24/7 on heat and very noisy. The fan only stop in the off position. Like Holiday Inn but had a hard time sleeping in that room.
January 9, 2014
Rated 5.0 out of 5.0 by Laura81 Great hotel wonderful nights sleep
The staff and the room were both great! Definitely would stay in this hotel again.
January 1, 2014
Rated 3.0 out of 5.0 by Snowball99 Staff rude,unfriendly and construction/parking horrible
Desk staff unfriendly and rude, construction choked off access to front entry. Parking horrible.
December 29, 2013
Rated 2.0 out of 5.0 by Jkindred What a mess
Motel was a mess with all the construction. I have stayed here many times and is a great motel and area, but disappointed that they were still charging same price with no lobby and small breakfast area. Will check on construction status before booking again. Airport shuttle driver had great attitude and very friendly for 530 am!
December 26, 2013
Rated 5.0 out of 5.0 by Milanesa3 Outstanding effort by staff
My wife and I were stranded at the DFW airport the weekend of 6-8 Dec 2013. This was due to the ice storm that hit the area. Fortunately the good people of this property decided to keep their airport shuttle running when most other properties did not. They truly understand what it means to help travelers. The staff at this HIExpress are to be highly commended for their professionalism, dedication, kindness and courtesy. My wife I extend our heartfelt thanks to the staff for all their efforts.
December 21, 2013
Rated 2.0 out of 5.0 by ndw36476530 Don't stay if you want prompt shuttle service to and from airport
Booked this hotel directly from airport, after specifically calling (around 10pm) to make sure shuttle service from the airport would be quick and easy. Was told it would be no problem. Actual time from calling for shuttle to hotel: 1 hour 15 minutes.
December 12, 2013