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Rated 4.2 out of 5 by 204 reviewers.
Rated 5.0 out of 5.0 by OUTSTANDING Staff goes above and beyond! Dawn went out of her way to statisfy all our desires without us even asking! She realized we had to get up extra early and made sure we had fresh coffee at 3 AM!!!! We didn't even ask for this!!!! April 20, 2015
Rated 5.0 out of 5.0 by Great Service! The staff is very attentive and welcoming. The room was spotless and very spacious. The food for breakfast was plentiful though average. Overall a great place to stay. April 20, 2015
Rated 4.0 out of 5.0 by Comfortable stay and friendly staff Stayed for a business trip. Staff was very friendly and accommodating. Would stay again. April 18, 2015
Rated 3.0 out of 5.0 by Comfort Overall experience average. I have traveled to many different locations, many times I choose Holiday Inn Express hotels have always been pleased. This particular location as far as comfort fell below even average. Stayed in a top floor 326. The air conditioner worked part-time, I had to unplug it to reset for it to kick back on. Could not use auto setting had to leave it in the run position even in this mode it would kick off hours at a time, therefore room was constantly changing temp. Last the mattress was not comfortable, it was hard, and with paper sheets not a good combo. Staff was fantastic and room was clean nothing they could have done to solve the above problems, not their fault, just corners cut by hotel owner. April 15, 2015
Rated 5.0 out of 5.0 by clean and frendly Excellent place to stay for quick trip. Clean, Nice staff. Good Breakfast. April 15, 2015
Rated 4.0 out of 5.0 by Rough check-in but issue corrected. Overall, our stay was nice even after a rough check-in process. I made our reservations 3 months in advance and expressed the importance of having a handicap room with a roll-in shower. My first email confirmation stated handicap accessible room so I called and it was not the room with a roll-in so the customer service rep corrected it and sent another email confirmation. When we arrived at the hotel, the room had been given to someone else because the hotel was completely booked. It took about 45 minutes, but since I had printed my confirmation that stated roll-in shower, they moved the occupants of the room we needed and made it right. Although I was upset at check-in, the issue was corrected and we had a pleasant stay. April 15, 2015
Rated 4.0 out of 5.0 by Nice place This hotel is in a great location with access to many restaurants, things to do and the airport. The staff were very friendly and helpful. I would stay her again when in this area. April 14, 2015
Rated 5.0 out of 5.0 by Great week This hotel is really great, the staff and the women at the Front Desk were very kind and friendly, the shuttle service was really good, my room was clean and confortable. I really liked this property. April 8, 2015
  • 2015-04-24T12:11:23.359-05:00
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