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Rated 4.6 out of 5 by 71 reviewers.
Rated 5.0 out of 5.0 by Great staff My family stopped here after camping for 3 days. The staff was very nice and helpful. They recommended a local cafe (Charlie's) which was exceptional. The afternoon manager's special was a great suprise that usually is not available at HIE's. The staff's attention to detail from cleanliness to the little extras at breakfast made our stay very enjoyable. We'll be back. August 18, 2014
Rated 4.0 out of 5.0 by House keeping impressed me I have physical challenges and each day I returned to my room, the bed was made to suit my needs. I appreciate their attentiveness and care. The bed was to firm for me. But I appreciate the house keeping staff doing their best to help me. August 13, 2014
Rated 5.0 out of 5.0 by Please Recycle In a hotel that does such an outstanding job to provide its guests with a beautiful, clean, well-equiped room, why isn't more attention paid to recycling in the breakfast setting? It felt awful to participate in the wastefulness of throwing away the utensils. Our county is banning styrofoam, for example, since it can't be recycled. You folks USE it. Why doesn't the Holiday Inn become a leader in doing things right in the area of thoughtful recycling? It would greatly increase the comfort of your guests who care about our misuse of our planet's resources. Thank you. August 13, 2014
Rated 5.0 out of 5.0 by Great service and hospitable location This hotel allows you to wind down from a busy day. The complimentary breakfast offered a variety of cold or warm options. The hospitality staff are friendly and the premises are clean. I received a Welcome letter which was a nice personal touch to a business traveler away from. The towel animal in the bathroom area made me smile and for a brief minute I thought I was on vacation. Thank you for a memorable stay in your town. August 11, 2014
Rated 5.0 out of 5.0 by MAKE THE MOST OF IT The combination of Grass Valley and Holiday Inn Express is the perfect solution to this otherwise difficult travel destination. Enjoying the area just would not be as fulfilling without the conveniences of this hotel. August 11, 2014
Rated 5.0 out of 5.0 by Grass Valey Great amenities. I did not have a reservation and was accomodated very well August 9, 2014
Rated 4.0 out of 5.0 by In-room coffee maker I like having the ability to make my own coffee. However, the coffee maker is located in the bathroom. I would prefer to have it not in the bathroom. August 8, 2014
Rated 5.0 out of 5.0 by Sets a Gold Standard for everything This hotel is so well run, IHG should consider having all management personnel trained there. Sally and Jackie were especially helpful: Sally at the front desk, Jackie taking care of breakfast and happy hour. There should be more hotels like this, and more personnel like these. August 4, 2014
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