Rated 4.2 out of 5 by 45
Rated 4.0 out of 5.0 by vickiib friendly and accommodating
we were warmly treated and the only complaint was the TV which was slow and not changing channels however the staff told us the berkshires were experiencing a problem and put new batteries in our remote.. very nice.. i left my keys and the desk said they would mail them.. i would reccommend this place
December 4, 2013
Rated 5.0 out of 5.0 by Fran21 Great breakfast service
We were guests for 2 nights and Frank was very personable and helpful during our 2 breakfast stay.
November 29, 2013
Rated 5.0 out of 5.0 by SimonsRockAlum Outstanding personal attention
Chris, one of the hotel staff members, was remarkably helpful in making a family stay in Great Barrington a wonderful weekend. We shall return!
November 14, 2013
Rated 5.0 out of 5.0 by Airshow123 GREAT LOCATION and BASE for DAY TRIPS in Western MA
Stayed here on LABOR DAY weekend, spent day at LIME ROCK PARK race track in nearby CT, then spent a day watching the WW1 and other planes/cars from early days of aviation at the nearby (NY) OLD RHINEBECK AERODROME. The HOLIDAY INN Great Barrington was excellent -- clean, great location, great staff, breakfast was well done..... staff referred me to a few local restaurants upon late arrival and their recommendations were excellent..... very nice place to stay, and I'll be definitely staying here on my next weekend getaway to western MA area.
November 8, 2013
Rated 5.0 out of 5.0 by JimmmmmEE You get what you pay for
My family and I were greeted by a very friendly front desk staff whom check us in quickly and provided information on local restaurants and things to do. The room was clean, modern, quiet, the indoor pool was a good feature and the breakfast options were decent. Overall a terrific stay, we did go across the street to the GB Brewery for dinner but decided to have mexican instead, Xichtencatl was fantastic and friendly, they were crowded but were gracious and hospitable despite the 20 minute wait. HIE is a Great hotel and for the room price, it should be. Our advice is to avoid the GB Brewery unless you enjoy (poor) service with a frown.
October 19, 2013
Rated 5.0 out of 5.0 by JackA54 Great Barrington
The leaves were changing, the fog rolled in during the morning hours and we were in a special place on earth. Thanks for a great place to stay at the end of a long week.
October 16, 2013
Rated 5.0 out of 5.0 by SOOZIE Home-Away-From-Home Stay!
Enjoyed my 4 night stay. Room was clean and comfortable. Shower curtain needed to be replaced and they came IMMEDIATELY and switched it out. So, yes staff were very friendly and helpful. Breakfast was delicious - especially the pancake machine! Nice TV but channel offerings could be expanded. Weekend cost was a bit high but overall, this was a great place to stay. Definitely would stay again.
October 12, 2013
Rated 5.0 out of 5.0 by 9Titan The Great Barrington
Thoroughly enjoy my time at the HI-Ex Great Barrington. We were visiting The Berkshire School and found the amenities very much to our liking. Franck was a master of conversation and made us feel right at home. The breakfast was just great. Thanks to your staff.
October 9, 2013