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Rated 4.3 out of 5 by 49 reviewers.
Rated 5.0 out of 5.0 by Convenient for visiting Sheffield, MA Hotel is conveniently located from highway I-90 for visiting Sheffield, MA. There is a Premium outlet nearby but we didn't have time for shopping. We had dinner at the East Chinese restaurant nearby. We were surprised to find such an excellent Asian restaurant in Berkshire. January 17, 2014
Rated 4.0 out of 5.0 by A totally good two days. This is a great place to stay if you go to Butternut or Catamount. It is right down the road from Butternut, though. The hotel has been renovated-- the rooms are very clean. The pool area is older but totally fine, and the hot tub is, to no one's surprise, hot, which during the winter is really nice. The highlight for us was the staff-- very kind, especially the man who runs the (free) breakfast area. We had a few minor issues (hot water delay once, clogged toilet another time) that were fixed immediately. January 4, 2014
Rated 4.0 out of 5.0 by Great place to stay but, When we checked in the staff was very friendly.. The room was not clean.. There was items in the fridge and stuff in the room.ie: the iron was left on the table and there was a tray from breakfast in the room. It was taken car of right away.. December 31, 2013
Rated 5.0 out of 5.0 by Great Barrington Rm 215 The suit 215 very accommodating and the associate who checked us in is admirable professional service . I like to say she a plus and you other staff great job. \ My throw back comment having left a expensive item behind to which I called back it was found and I was explained your terms of getting it back is 65 days. Have I stayed in Sea Brook I would have received a call from MGMT telling me I left a parcel in the room which I could have turned around to retrieve the item. On that subject I see the rate of repeated customer parcel is less likely to be called , such a courtesy would have made my day instead I will make a 200 mile return to pick up my item . My companion has dementia subject to forget and I also forgot but the call would have helped . Ronald December 22, 2013
Rated 4.0 out of 5.0 by friendly and accommodating we were warmly treated and the only complaint was the TV which was slow and not changing channels however the staff told us the berkshires were experiencing a problem and put new batteries in our remote.. very nice.. i left my keys and the desk said they would mail them.. i would reccommend this place December 4, 2013
Rated 5.0 out of 5.0 by Great breakfast service We were guests for 2 nights and Frank was very personable and helpful during our 2 breakfast stay. November 29, 2013
Rated 5.0 out of 5.0 by Outstanding personal attention Chris, one of the hotel staff members, was remarkably helpful in making a family stay in Great Barrington a wonderful weekend. We shall return! November 14, 2013
Rated 5.0 out of 5.0 by GREAT LOCATION and BASE for DAY TRIPS in Western MA Stayed here on LABOR DAY weekend, spent day at LIME ROCK PARK race track in nearby CT, then spent a day watching the WW1 and other planes/cars from early days of aviation at the nearby (NY) OLD RHINEBECK AERODROME. The HOLIDAY INN Great Barrington was excellent -- clean, great location, great staff, breakfast was well done..... staff referred me to a few local restaurants upon late arrival and their recommendations were excellent..... very nice place to stay, and I'll be definitely staying here on my next weekend getaway to western MA area. November 8, 2013
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