Rated 4.4 out of 5 by 158
Rated 4.0 out of 5.0 by Ledgeoon Family / Business
Had to make a trip up north to visit some family and scout out a business venture. Already an IHG member and knowing the staying in South County is much better than anywhere north of South Mountain Road in Pittsfield, I had to stay somewhere. Price a little over the top but knowing some of the touristy type things like Tanglewood and that some of the camps in the area attract the more affluent type from NYC, it was understood. What made it work was Franck (I believe that's how I read the name tag), who took care of the morning breakfast area. Went out of his way to make sure my wife got a couple of biscuits when they technically had "run out". Made light that I was eating the gravy with the biscuits and talked about his military days with the same story about the gravy my dad told me. I liked the offerings so no issues there. The pool was a little cold for being heated and seems to need some repair work done to the tiles but the kids had a good time making me go chase the beach ball.
July 27, 2015
Rated 4.0 out of 5.0 by Kanoo Great stay but book well in advance
I have stayed here many times since it opened and it is a great stay. But if you don't book early they may tell you it is sold out. I meant "tell you" because it may not be accurate. I tried to book a stay 10 days ahead for a three night stay but was told the third night was sold out. I asked to be put on a wait list and continued asking at the front desk during the first two days of my stay and they even said they would post a note at the front desk in case there was a cancellation. Finally having to check out early since I was told there "were no cancellations". I came to find out that during the second day of my stay a colleague of mine called the front desk for a room for the "sold out" night and actually got a room - no problem.
July 27, 2015
Rated 5.0 out of 5.0 by dgt5 Great stay
Room was very well appointed and the bed was comfortable. Staff was generally courteous and check in/out was a breeze. Hotel is very close to Stockbridge and other quaint Western MA towns. Price is a little high, but it is peak tourist season and not out of line with other similar hotels.
July 27, 2015
Rated 4.0 out of 5.0 by dbind1 good
bathroom wall paper coming off the wall
not up to your standard!
July 23, 2015
Rated 4.0 out of 5.0 by Surf Kayaker Quiet and restful
I arrived late for a one-night stay. I had no problems finding the hotel. The room was clean and inviting, and the night was quiet and restful. Very pleasant conversation with staff during breakfast the following morning. I'm sure that I will be back.
July 16, 2015
Rated 4.0 out of 5.0 by Rick2121 Great Service and Location
Frank did a great job with the coffee, newspaper, and breakfast every morning. Chocolate chip cookies in afternoon were a welcome treat.
Minor gripe was mold under inside rim of toilet lowered cleanliness score.
Almost doubling of price for holiday weekend brought down value score.
July 9, 2015
Rated 5.0 out of 5.0 by Mr. TomS stay and value
While all was well above average, we felt the charge for 1 nite was excessive.
July 1, 2015