Rated 4.6 out of 5 by 272
Rated 5.0 out of 5.0 by JerryE great hotel
We've stayed at this hotel a number of times and always found it clean and the staff great. It's also very close to a number of restaurants and shopping if needed.
July 23, 2015
Rated 5.0 out of 5.0 by John Coney Island 3 nights in Indiana
this was a great hotel to feel comfortable in whiles working away from home, the rooms are large and the hotel has a spacious feel about it, locally there are enough place to eat and relax, if you need a room in this area go for it.
July 19, 2015
Rated 4.0 out of 5.0 by stone fingers great location
We like to stay in the area, last time was at the Hampton.
HIE was every much a good value.
July 15, 2015
Rated 1.0 out of 5.0 by rocket-man lack of costumer service
Thought this would be like any other stay at this brand of hotel. Boy was i wrong, woke up feeling like i needed a trip to the chiropractor after sleep on the bed we had. My wife who is 7/8 months pregnant was also feeling this way after the first night. I inquired with the front desk about this issue we were having and told the beds are IHG approved. Given that i'm a platinum member who has racked up over a million point in stays, I find this very unlikely and thought they would offer to do something, Nope! No interest what so ever. But then again front desk staff didn't look very professional: no name tags and a dress code that was anything black. Servicing of room was joke too, they made the beds but left all the donut crumbs my 2 year old made in the room. No fresh clean towel either. Why have a sign in the bathroom that says for fresh towels pile them on the floor or hang them up to used again? Makes no sense if we left them on the floor in a pile. Pretty sad that we checked out 2 days early to move to a competitor's hotel to get better customer service.
The manager has tried to contact me once but it's too little, too late when you learned about the issues from another website several day's after the matter.
July 9, 2015
Rated 5.0 out of 5.0 by Johnny 316 Outstanding stay, clean rooms and professional staff
This hotel was excellant, the rooms were very clean and the staff was very helpful and professional. The pool was clean and open at guest leisure time rather than on a schedule. I loved the stay
July 9, 2015
Rated 4.0 out of 5.0 by Kegger101 Good Location for Indianapolis East side
This Holiday Inn Express is consistently of good quality with clean rooms, immediate access to interstate and many local restaurants.
July 3, 2015
Rated 3.0 out of 5.0 by SSSS777777 Bad News
Desk clerk and Breakfast room lady were very good. when I told the manager about my feelings it did not seem to matter to him. I have used Holiday Inn Express hotels many times in the past including 4 properties earlier in this year. I have stayed at the Greenfield HIE in the past. I was completely satisfied.
This was different.
July 1, 2015
Rated 5.0 out of 5.0 by Lydia67 Great room
There were several ball players staying at the hotel also. Sometimes when this happens there is so much noise that you can not sleep. That was not a problem here. We really enjoyed our stay. We will stay here again if we are in the area.
July 1, 2015