Rated 4.6 out of 5 by 67
Rated 4.0 out of 5.0 by newenglandmom Nice hotel
My only issue with the hotel stay was that when I called 800 number and spoke to a representative I had asked if the suite had a separate room and he said yes. While there are two beds, they are not in separate rooms. The stay was still fine and it was not worth complaining about it, but the phone reps should not give out untrue info. I am sure it was probably just a misunderstanding and not a lie, but I may have looked somewhere else if I had known at the outset that they were not separate.
The stay was fine. Room was comfy, clean. The staff was great. No complaints. I would stay there again.
December 5, 2013
Rated 3.0 out of 5.0 by Hockeyguy44 Cold Shower
Arrived Sunday afternoon. When to take a shower. Waited 15 minutes for the water to get warm. When to grab a Kleenex from box while sneezing . Box was empty. As going to dinner stopped at the desk to share the water and Kleenex issue. Was told they were out of Kleenex. The next morning I waited another 10-12 minutes and still no warm water. I had to go so took a COLD shower. As leaving for work project I saw the manager. I told him about water issues. He stated this happens when they didn't have many guest. ( My thinking at time was need to get problem fixed or won't have many guest issue . If this happens as he stated they should book all customers on 1st and 2 nd floor to help with issue. They my ac/heater had issues .
Really like the pool/hot tub and fitness center. The morning breakfast host was very friendly.
November 30, 2013
Rated 4.0 out of 5.0 by MHR22 Business trip
Good location, easy access, confortable e clean. Overall, a nice hotel for business trips to Greenfield, IN. I would recommend.
November 25, 2013
Rated 5.0 out of 5.0 by Pjcards Home away from home
Nice hotel. Internet worked well. Room was large and comfortable. Even though our room was right by the elevator and vending area we were not bothered by the noise unless we were up in the front part of the room. On our last morning the regular breakfast hostess was on her day off and the other hostess was cleaning up the room when we arrived for breakfast. She did offer to unlock the yogurt so we could get some. She also got us some of their cinnamon rolls. We went down at 9:30 and breakfast was too last until 10 so we should have had plenty of time. Instead we felt we were in her way. So don't wait for breakfast go as early as possible. We will stay again. We get to Indiana at least once a year since we have family in the area. Cost seems high since this is a relative poor area of the state but I guess it is the proximity to Indianapolis that makes it expensive. They want to make a big deal of being a reward club member but they don't tell you how to join. If I pay the same or more I should get freebies too.
November 15, 2013
Rated 5.0 out of 5.0 by Jak5 Great stay
The room was roomy, quite, clean and very comfortable. Staff was helpful for good restaurants for dinner. We had a very good stay.
October 30, 2013
Rated 5.0 out of 5.0 by vwoolvert Very relaxing!
Clean & comfortable bed & room!! Great night's sleep! Delicious breakfast! Pleasant staff! Everything expected & more! highly recommend!
October 20, 2013
Rated 5.0 out of 5.0 by Lee223 Great Place
It was off the highway but far away you didn't get the road sounds, It was a great room with a very nice breakfast. Will stay again for sure.
October 18, 2013
Rated 5.0 out of 5.0 by WingingIt Great accommodation
Very nice facility and friendly staff. This must be a fairly new hotel. My only minor complaint is that we were not recognized as Platinum Elite Rewards Club members. I would definitely stay here again if in the area.
October 17, 2013
Rated 4.0 out of 5.0 by bomboy36 Room was HUGE!
Was very happy with the room and breakfast but did not receive any recognition for being a Platinum Elite Member. No bottle of water or snack etc.
October 10, 2013
Rated 5.0 out of 5.0 by pamdusty Comfortable bed and great get-away!
While getting away for a weekend during Riley Days, we stayed where we never had stayed before. We had great customer service, the room was sparkling clean and very neat. The bed was very comfortable and was able to sleep very well, despite a thunderstorm and power going out, it was a very restful night. I would recommend staying here to anyone. Oh and the breakfast was wonderful!
October 10, 2013
Rated 5.0 out of 5.0 by Jjtennan Exceptional Greenfield hotel
Clean, comfy, extra pillows no problem. This will be my choice everytime I visit my grandchildren!
October 8, 2013
Rated 5.0 out of 5.0 by BobbyTom So clean with a great staff everywhere
This hotel is always so nice and clean. Every person from the front desk to the breakfast host are so kind and thoughtful. We enjoy staying here.
October 7, 2013
Rated 5.0 out of 5.0 by conductor2 Greenfield Stay
This is one of the newest and nicest Holiday Inns we have stayed in in recent memory. It took a while to figure out the next style blank entry magnetic card but it worked fine.
October 5, 2013
Rated 4.0 out of 5.0 by ladonna5792 Disappointed
We stayed for 2 nights. I always look forward to the rare times that I have someone actually make my bed and straighten the room as of course this is always my responsibility at home. But to my disappointment, our room was not cleaned, straightened, no clean towels, beds not made etc after the 1st nights stay.
The front desk staff and breakfast staff were very welcoming and nice to us.
September 25, 2013
Rated 5.0 out of 5.0 by TrevMatic Great
Great hotel! Loved our stay! Very clean hotel with great employees!
September 24, 2013
Rated 3.0 out of 5.0 by Jimgerman headed east
I stayed in this hotel on my way east into eastern ohio. I was impressed with the location in relation to the places for dinner. The hotel was clean and the bed was comfortable.
September 16, 2013
Rated 5.0 out of 5.0 by ronaoki New and spacious
We enjoyed our stay at Greenfield Holiday Inn Express. The hotel is new and has many great features. We liked the layout of the rooms and general amenities available. Seemed very upscale for the price.
September 3, 2013
Rated 5.0 out of 5.0 by PJ101 Excellent Place To Stay!
I've had nothing but a great experience at this hotel. From Check-in to Check -out, the entire staff is top notch. The cleaning staff is excellent and goes out of their way to make sure your room is perfect. The front desk staff members also work hard to ensure you have a wonderful stay. They are friendly and knowledgable about the area and always ready to solve any problems you may have. Better service than many of the downtown big name Indy hotels.
August 28, 2013
Rated 5.0 out of 5.0 by JOJ1 overall stay
Enjoyed the stay as our family was tired and needed a clean and quiet environment. The pool was clean and did not smell of chlorine. The work-out center was new and great. I recommend this facility to anyone.
August 26, 2013
Rated 5.0 out of 5.0 by Hawkeye254 excellent hotel
I've stayed here twice in the past year. The hotel is brand new and the BEST Holiday Inn I've stayed at!!!
The only negative is the beds are harder then I like. Everything else was top notch!!!
August 22, 2013
Rated 5.0 out of 5.0 by Jackie60453 Great experience!
We had a wonderful stay. Room was great, bed was comfortable and the breakfast buffet was fabulous, especially the Cinnamon
Rolls. Plenty of hot foods on the buffet too. We have stayed at other hotels in Greenfield and were less than enthused. We will definitely stay here next time we are in Greenfield.
August 20, 2013
Rated 5.0 out of 5.0 by JLMGRM Overall experience
Motel was very nice, we were surprised pool was closed already even for adults.
Also no gift was given for priority club member, not a necessity but has been nice to be recognized at other locations.
August 19, 2013
Rated 5.0 out of 5.0 by vara courteous and helpful staff
welcomed with a smile and a pleasant greeting, after checking in the staff answered several questions i had with a smile
August 17, 2013
Rated 5.0 out of 5.0 by Doc1691 Quiet and comfortable
Very nice and up to HIE standards. The egg and meat choices, like all HIE's is tasteless. Good other choices such as pancakes, though
August 11, 2013
Rated 4.0 out of 5.0 by Ringo30 Very nice & new hotel
We stayed here for Colts Camp. The hotel is about 25 minutes from Anderson University, and GPS takes you through 2-lane highway for first 15 miles. Hotel seems very new, so its in excellent condition. Breakfast options were great, but they ran out of pancake batter on Sunday, and I think the kitchen maintainer made some batter from scratch on Monday, which was still good. We tried to get pop/water from vending machines, but was sold out on both 2nd/3rd floor on Saturday, and didn't check after that, but didn't realize lobby had a snack shop as well. Room was nice, but TV is DirectTV, and the signal was weak (weather was perfect, no clouds), and the picture was dropped often, for couple of seconds at a time. We reported to front desk Sunday morning, said they would look at it, but same problem existed in our return Sunday night. Night front desk staff was pleasant, morning front desk staff was nice, but didn't seem to be caring.
August 10, 2013
Rated 4.0 out of 5.0 by T241 Nice stay
Took a weekend family trip to Indianapolis late July. Hotel was pretty nice. Pool was nice. Nothing too exciting for the room but the value was where it was at. It was clean enough and we enjoyed our trip. The breakfast was good as always at a holiday inn. Wish the pool would have stayed open a bit longer. We were there when hotel was a bit busy and our last night was the only night we were not in the pool with 15 other people. It was very enjoyable and then we were kicked out before 10. Other then that a good experience.
August 7, 2013
Rated 5.0 out of 5.0 by Twnbyz411 Wonderful hotel.
My husband and two year old twin boys were passing through Indiana on our way back from the north Carolina coast. We were extremely impressed with this hotel. There are coin operated washer/dryer machines available for guest use. After 3 days in a car with toddlers we were happy to have a place to do a load of laundry. We are generally Hampton inn customers but will not hesitate to stay at a holiday inn express in the future. I hope all your hotels are as excellent as this hotel.
August 3, 2013
Rated 5.0 out of 5.0 by TLC1971 Spacious clean room!
Thank you so much for making sure our room was neat and tidy for our stay! Also, I wish to thank the housekeeping staff for doing a great job on towels and trash. This will be our first option whenever we are in town...
August 2, 2013
Rated 2.0 out of 5.0 by Moneyman451 Nice facility, poor service
Very nice place in terms off rooms and facilities, but staff was unresponsive and either lazy or understaffed. Had to call front desk several times just to get them to answer because sheets were missing. Then had to run down to get them. Asked for a crib and they said they didn't think they had any but didn't bother to check. Clearly poorly managed.
August 1, 2013
Rated 5.0 out of 5.0 by jkceday New and comfortable
Very impressive and new hotel. Because of this and the other three Holiday Inn Express hotels on the road from the East Coast to Colorado, we will always look to stay at Holiday Inn Express locations.
July 29, 2013