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Rated 4.1 out of 5 by 121 reviewers.
Rated 4.0 out of 5.0 by A better 2 nights After my "One bad night" experience, the staff went all out to accommodate my next stay. I had a newly refurbished room on the quieter side on the building. All other services were great and restored my faith in the hotel. As long as I get a similar experience next time, I'll keep going back. September 20, 2014
Rated 1.0 out of 5.0 by One bad night I stay at this location a lot and was very disappointed on this occasion. On arrival, It took 15 mins to check in as the systems were down. The room I had was above the front entrance and you could hear and feel the sliding doors open every time. It was over 80f at night in the room and there was no are circulating through the window due to the canopy over the entrance. Food took an hour to be delivered from ordering due to a large bus group being served at the same time. Apparently there were no other rooms available to change me to and if only I had been advised upon check in that there was a large group eating at 7.30, I would have eaten earlier. This was all a one off as most of the time, things are great and the staff are really friendly and helpful which is why I would recommend it. Just don't get room 202!!! September 20, 2014
Rated 2.0 out of 5.0 by Could do better... Surprised to find my room was a smoking room - didn't think they were allowed any more! When I asked to be moved to a non-smoking room I was told there were none available. The third floor is noisy - probably air conditioning units or similar - take ear plugs. September 20, 2014
Rated 5.0 out of 5.0 by Superb in every way Your staff are so helpful, they are always smiling. The food at breakfast time is cooked to perfection September 18, 2014
Rated 5.0 out of 5.0 by Greenock HI Express service with a smile Stayed at this hotel from Friday to Sunday. Staff were friendly and approachable. Breakfast was of a good quality and selection. Service was efficient and reliable. The room was a newly refurbished room which was comfortable. Noise level of some guests in corridor was annoying on the Friday night. The shower did leak but staff assured me they would report to Maintenance. I had to use the shower mat towel to stop the floor from flooding. I did have issue with this as my husband has had a back op and I did not want him to slip on floor. Overall the hotel was clean, comfortable and friendly staff. I will visit the hotel again. September 18, 2014
Rated 5.0 out of 5.0 Great service My sister and I love the Greenock Holiday Inn, we have stayed there several times and have always found the Staff very helpful and courteous. The rooms are clean and well taken care of. We plan on staying here every time we visit in the future and would recommend it to everyone. September 11, 2014
Rated 5.0 out of 5.0 by Beds were very comfortable but Breakfast poor Location good, bed comfortable, room clean, good service. Very disappointed with breakfast choice having had breakfast in another Holiday Inn charging the same price we expected a better selection. September 11, 2014
Rated 3.0 out of 5.0 by NOT MY BEST OVERNIGHT STAY The Hotel was clean & friendly, but, for me the bed was too soft and my husband & I were yet again disappointed in the cooked breakfast which had NO bacon, NO fried egg & NO tomato. We were asked @ Reception if we wished a paper and we said yes and named the newspaper. The next morning we were informed that there was only 1 particular paper available ? September 9, 2014
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