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Rated 4.1 out of 5 by 122 reviewers.
Rated 3.0 out of 5.0 by NOT MY BEST OVERNIGHT STAY The Hotel was clean & friendly, but, for me the bed was too soft and my husband & I were yet again disappointed in the cooked breakfast which had NO bacon, NO fried egg & NO tomato. We were asked @ Reception if we wished a paper and we said yes and named the newspaper. The next morning we were informed that there was only 1 particular paper available ? September 9, 2014
Rated 5.0 out of 5.0 by Comfortable Ideal location for our trip to Cowal games next day September 9, 2014
Rated 4.0 out of 5.0 Good facilities and friendly staff I enjoyed my welcome and stay at this hotel in Greenock. Staff were helpful and eager to please. Room facilities are good and beds are comfortable with a choice of pillows. Thanks again to all the staff. September 9, 2014
Rated 5.0 out of 5.0 by helpful staff clean and tidy, good onsite parking handy for the ferry September 8, 2014
Rated 4.0 out of 5.0 by Bathroom I have stayed at the Holiday Inn Express many times and have always enjoyed my stay, Staff are very attentive and the hotel in general has a nice atmosphere, my only criticism is that I thought the bathroom in my room was looking a little tired with cracks in the grouting and the shower panel didn't look great, not what I expect from Holiday Inn Express:-( September 4, 2014
Rated 5.0 out of 5.0 by xcellent evening recetion staff after a long fliight arrived at hotel 2am tired and weary to be greeted by receptionist offering bar service if we required,water/ice xtra t/bags and milk and to contact her if assistance required. complimentary breakfast on offer was everything that was required and efficiency of staff attending was excellent. We will certainly return. August 27, 2014
Rated 4.0 out of 5.0 by Greenock Holiday Inn express STayed as Glasgow was busy. Very easy to find, good location and parking. Check in fine, had a free drink as status member. Wi Fi worked. Had coach party who must have been cooking in room, stank place out of garlic. Breakfast is very poor, even if free, I wish i could buy a decent breakfast. August 25, 2014
Rated 4.0 out of 5.0 by Pleasant stay Hotel good, room nice and recently decorated. Staff very friendly and helpful. As normal in holiday inns the double beds seem to sink in the middle which I find very uncomfortable but overall good value for money. Bar area a little cold in terms of atmosphere, not a place to really spend time and relax. Breakfast was fine. Would stay again if in the area. August 19, 2014
Rated 4.0 out of 5.0 by Not so comfortable bed but great service My wife and I stayed at this hotel for 4 nights in August. We requested a rear facing room to avoid traffic noise and the duty manager was able to relocate us after the first night although the hotel was completely booked at this time. Good cooked breakfast freshly cooked and again although very busy we always managed to get a table right away. Only two downsides 1). The bed was too small and uncomfortable. I am 6' 2" tall and found the bed lumpy and pulled out from wall every time I got into it. 2) The shower tray drain was blocked causing water to build up.This was reported to staff after the first night but was not attended to Apart from these two points I consider this hotel value for price paid and would use again. August 19, 2014
Rated 4.0 out of 5.0 by Great value hotel A very friendly hotel with good location and better than usual breakfast for an express. Good that they excepted dogs too. Only issue was a lot of coach parties that made it busy at times but completely understand that quieter hotels need to fill rooms. Overall a very good stay. Sharon on reception was very helpful. August 14, 2014
Rated 4.0 out of 5.0 by Typical Holiday Inn Express As good as any Holiday Inn Express - good quality rooms but the usual bouncy mattresses and breakfast was poor with most items either unavailable or cold with still 30 mins to end of serving time. August 10, 2014
Rated 3.0 out of 5.0 by Average I am very sorry to say it, but to my regret it was one of my least pleasant stays in HIE. We arrived after midnight only to discover that the sofa bed is not prepared and was the oldest and most uncomfortable one in which our child has ever slept. August 9, 2014
Rated 5.0 out of 5.0 by commonwealth games stayed here with a group as working at games, and as working shifts had different and difficult starting and finishing times. Hotel accommodated this by providing early breakfast times for us, staff were very friendly and helpful August 5, 2014
Rated 5.0 out of 5.0 by Holiday Inn ,, Greenock Hotel modern and well equipped. Excellent location next to the river. Overpriced August 5, 2014
Rated 5.0 out of 5.0 by Excellent Stay for 3 days me and my friend with family stayed here for 3 nights and It's excellent place to stay if you willing to go around Glasgow or Loch Lomond. I would recommend it to all tourists who planning to view around 100 miles of this place. August 4, 2014
Rated 4.0 out of 5.0 by Great budget hotel, but bathroom needs refurbish This is a great budget hotel from a well known brand. Staff are excellent, but the bathroom in particular is showing signs of age and is in need of refurb. It is a credit to staff that they can keep at such a level of cleanliness. August 4, 2014
Rated 3.0 out of 5.0 by Cheaper than central Glasgow From the Greenock hotel, you can get to central Glasgow within a hour by train, meaning this is a good alternative compared to the more expensive city centre hotels. Greenock itself has a pretty esplanade and views of the Clyde, however the choices for entertainment in Greenock are limited. July 31, 2014
Rated 5.0 out of 5.0 by Cruise and stay deal Excellent service and quality accommodation; a very comfortable stay in this hotel; handy for cruise terminal; IHG Rewards membership meant we kept our room till 1400; friendly and courteous staff who can't do enough to help and advise. HIGHLY RECOMMENDED! July 22, 2014
Rated 4.0 out of 5.0 by Evening meal / dinner Indian dinner. Overcooked and far too much curry. Waited too long for dessert and had to search for staff. Definitely overpriced for what we ate. July 19, 2014
Rated 5.0 out of 5.0 by short break in greenock nice hotel ideal base to travel around area friendly staff comfortable room slept well breakfast a good start to the day will be staying again in near future a realy good price July 19, 2014
Rated 5.0 out of 5.0 by Great Service Staff was really friendly and nice. Room was really good, room furniture and other stuff are in place. July 17, 2014
Rated 4.0 out of 5.0 by Good hotel Good hotel. Easy to check in, easy to find room, good location, good price. No complaints. To improve, they need to invest in some modern TVs as some of the edges are cut off as TVs aren't widescreen. Also, make the unofficial pedestrian shortcut to the footpath a real footpath Seems widely used and would save customers going through mud! July 14, 2014
Rated 4.0 out of 5.0 by Cheap and cheerful All facilities were adequate for a 2 star hotel. The pillow were the foam type. A feather pillow would have been more comfortable. July 11, 2014
Rated 5.0 out of 5.0 by Staff all brilliant This hotel is the best value of any hotel i have ever visited. It is central to lots of areas which you can spend days exploring July 10, 2014
Rated 5.0 out of 5.0 by great staff and service Staff made me feel welcome from arrival. even when functions were on the staff always had time for you. Lots to do in the area. July 7, 2014
Rated 5.0 out of 5.0 by Excellent staff and comfortable accommodation Have stayed many times at this hotel and find it excellent value for money . The staff are extremely friendly and helpful. It was a pleasure on this occasion to be asked by the receptionist how our recently arrived grandson was. very impressive since it was 6 wks before that we had previously stayed at the hotel July 6, 2014
Rated 4.0 out of 5.0 by Great service in Greenock Nice hotel, great staff, good value. Room was as expected, only issue was only 1 bath towel, but a quick visit to reception sorted that in less than 5 mins. Would I stay here again? Yes July 3, 2014
Rated 5.0 out of 5.0 by Great Visit The hotel was better than others I have stayed at. The amenities were faultless. The staff were more than just customer servers they seemed to care that the visit was a good one. The breakfast was excellent and was ready in plenty of time for me to enjoy before departing. I would highly recommend this hotel for a stress free and enjoyable visit for business or leisure. June 29, 2014
Rated 5.0 out of 5.0 by Great hotel Lovely service from start to finish, got upgrade from checking out at 10 to 2pm. Staff friendly and helpful, great with my daughter, she asked for a drink, then for a straw and ice and the staff member couldn't be more helpful with her June 27, 2014
Rated 2.0 out of 5.0 by Good but noisy Good Hotel but noisy, take ear defenders or you will not get a full nights sleep, apart from that KEY thing great Hotel. June 26, 2014
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