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Rated 4.2 out of 5 by 135 reviewers.
Rated 5.0 out of 5.0 by Cruise and stay deal Excellent service and quality accommodation; a very comfortable stay in this hotel; handy for cruise terminal; IHG Rewards membership meant we kept our room till 1400; friendly and courteous staff who can't do enough to help and advise. HIGHLY RECOMMENDED! July 22, 2014
Rated 4.0 out of 5.0 by Evening meal / dinner Indian dinner. Overcooked and far too much curry. Waited too long for dessert and had to search for staff. Definitely overpriced for what we ate. July 19, 2014
Rated 5.0 out of 5.0 by short break in greenock nice hotel ideal base to travel around area friendly staff comfortable room slept well breakfast a good start to the day will be staying again in near future a realy good price July 19, 2014
Rated 5.0 out of 5.0 by Great Service Staff was really friendly and nice. Room was really good, room furniture and other stuff are in place. July 17, 2014
Rated 4.0 out of 5.0 by Good hotel Good hotel. Easy to check in, easy to find room, good location, good price. No complaints. To improve, they need to invest in some modern TVs as some of the edges are cut off as TVs aren't widescreen. Also, make the unofficial pedestrian shortcut to the footpath a real footpath Seems widely used and would save customers going through mud! July 14, 2014
Rated 4.0 out of 5.0 by Cheap and cheerful All facilities were adequate for a 2 star hotel. The pillow were the foam type. A feather pillow would have been more comfortable. July 11, 2014
Rated 5.0 out of 5.0 by Staff all brilliant This hotel is the best value of any hotel i have ever visited. It is central to lots of areas which you can spend days exploring July 10, 2014
Rated 5.0 out of 5.0 by great staff and service Staff made me feel welcome from arrival. even when functions were on the staff always had time for you. Lots to do in the area. July 7, 2014
Rated 5.0 out of 5.0 by Excellent staff and comfortable accommodation Have stayed many times at this hotel and find it excellent value for money . The staff are extremely friendly and helpful. It was a pleasure on this occasion to be asked by the receptionist how our recently arrived grandson was. very impressive since it was 6 wks before that we had previously stayed at the hotel July 6, 2014
Rated 4.0 out of 5.0 by Great service in Greenock Nice hotel, great staff, good value. Room was as expected, only issue was only 1 bath towel, but a quick visit to reception sorted that in less than 5 mins. Would I stay here again? Yes July 3, 2014
Rated 5.0 out of 5.0 by Great Visit The hotel was better than others I have stayed at. The amenities were faultless. The staff were more than just customer servers they seemed to care that the visit was a good one. The breakfast was excellent and was ready in plenty of time for me to enjoy before departing. I would highly recommend this hotel for a stress free and enjoyable visit for business or leisure. June 29, 2014
Rated 5.0 out of 5.0 by Great hotel Lovely service from start to finish, got upgrade from checking out at 10 to 2pm. Staff friendly and helpful, great with my daughter, she asked for a drink, then for a straw and ice and the staff member couldn't be more helpful with her June 27, 2014
Rated 2.0 out of 5.0 by Good but noisy Good Hotel but noisy, take ear defenders or you will not get a full nights sleep, apart from that KEY thing great Hotel. June 26, 2014
Rated 5.0 out of 5.0 by 2nd stay and I will visit again Good value and great nights sleep and the staff were very helpful. Also they agreed to cook me some fun even when the kitchen was closed due to the time I had travel to get to Greenock. Beyond the standard service expected at your hotels ! June 21, 2014
Rated 5.0 out of 5.0 by Great breakfast Our first impression was of a clean, spacious and modern hotel, and we were greeted by the Duty Manager in a professional and very friendly manner. The check-in was smooth, and we were pleased to find that our rooms were spacious, clean and fresh-smelling. Slightly disappointing was that the photos on the website we booked through showed a very stylish contemporary, black-tiled shower room, which did not match the one we were assigned. As the lower tile grouting was past its best it appeared dirty, although, as everything else, it was in fact spotlessly clean. However, the sink worktop June 21, 2014
Rated 4.0 out of 5.0 Lovely hotel, nice food We recently stayed at the hotel as we used it as a stop over before going on a Trike tour in Balloch, just half a hour away. The hotel is very well presented in nice grounds. We had room number 1 on the ground floor and I have to say it was spotless, the Wi-Fi worked well; as did the TV. The food at breakfast time was faultless, hot and well cooked. The only thing that ruined it was the mattress which sloped to the middle. It was very uncomfortable and given a dodgy knee, also hard to get out of! All that said, if ever I was up there again I would stay in this hotel, but not room 1. June 18, 2014
Rated 5.0 out of 5.0 by Friendly and helpful staff The staff were the friendliest and most helpful I have experienced in any hotel stay. Self service breakfast was good and the atmosphere in the dining area was very relaxed. Can refill your juice/coffee as many times as required, which can be handy if you take advantage of their bar the night before. June 18, 2014
Rated 4.0 out of 5.0 by Poor beds I think even for the price charged you could improve the comfort of the beds. Felt a bit like a Benson Low cost special! The pillows had beautiful labels on when I arrived however their comfort did not match the appearance. June 16, 2014
Rated 5.0 out of 5.0 by Ideal location for the Clyde Have stayed at this location before when visiting family in the area. Always clean and great value. Staff very friendly and helpful. June 13, 2014
Rated 5.0 out of 5.0 by Everything perfect Having read some of the negative reviews i am astonished and find it absurb. Having travelled to many parts of the world this hotel rates as one of the best. The staff are brilliant nothing is to much trouble. You are booked in very quickly with know hassle which is very important when you get older. Breakfasts are superb everything is fresh. To give this hotel one rating to me is a joke. June 13, 2014
Rated 5.0 out of 5.0 by Fantastic service Due to a house fire I was staying at this hotel for a few days and the staff from the manager to the cleaners were excellent helpfully and very Frendly and done all in there power to make our stay there as pleasant as possible. I would like to thank them for all there help in what was a quite distressing experience THANK YOU ALL !! June 9, 2014
Rated 5.0 out of 5.0 by Good bed and good service....... For a one night stay on a flying visit the hotel provided exactly what I required and expected. It was clean, the bed was comfortable, the staff were friendly and efficient and the breakfast was minimal but perfectly adequate. June 7, 2014
Rated 5.0 out of 5.0 by Great choice of hotel Vry good hotel to stay , accessible, good parking , neat tidy friendly. Thank you June 6, 2014
Rated 4.0 out of 5.0 by mostly good The staff were very good efficient and friendly. The food was a disappointment May 31, 2014
Rated 2.0 out of 5.0 by Awful sleep with old mattress full of springs Decided to book a night away as I was recovering from major surgery. This was the worst thing that myself and my fiancé could have done. The mattress was badly stained and I woke up and could hardly move with the pain in my spine due to springs that we're popping up through the mattress and through a mattress protector that has been put over the mattress. We stayed on the Saturday and didn't think for a minute to check the bed before we went to sleep. Next morning we complained to reception who said they would look into the matter and speak to the manager who would email myself. My back was sore for 4 days and instead of having a night away after my operation I felt worse. I have never received an email from anyone in that hotel. Myself and my fiancé are very angry. My advice to anyone booking hoping for a sleep. DONT. Also the breakfast was cold we couldn't eat that either. May 15, 2014
Rated 2.0 out of 5.0 by weekend visit Our short visit was quite pleasant. The room was comfortable but please consider doing something about the television. Perhaps you could consider donating it to the local museum. May 9, 2014
Rated 5.0 out of 5.0 by Relaxing break Went for a short relaxing break, friendly and helpful staff, comfortable room and a great free breakfast. Overall really pleased and great value for money. May 5, 2014
Rated 4.0 out of 5.0 by Great Value Experience This wasn't my first choice hotel as it is a little far from my place of work but would definitely consider this again. Room was clean, quiet and roomy. The breakfast was efficient and it was great value for money. The only negative was that the web page offers discounted access to the Waterfront leisure facility but when I inquired about this, I was told that the partnership had not yet been set up. Overall though the experience was positive an I would consider this again in the future. May 4, 2014
Rated 5.0 out of 5.0 by Everything pertect as usual The staff are doing a superb job. They are all very helpful at all times March 27, 2014
Rated 5.0 out of 5.0 Greenock Holiday Inn I stay here on a regular basis over the last 12 years, Its been no hassle, no fuss, and excellent service stay after stay. Free breakfast and now free Wi-Fi Continental or fry up breakfast bacon slices are superb. I prefer the healthy option breakfast Special K , Grapefruit , Orange Juice Cup of tea and some toast with varied selection of Jams , Marmalades even butter lol. Keep up the good work team. Best sleep I get, Peace and quiet and nice soft pillows. Waking up with power shower really blows the tiredness away ready to start the day off. March 25, 2014
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