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Rated 4.3 out of 5 by 48 reviewers.
Rated 3.0 out of 5.0 by Could have been better I am a frequent traveler and a Platinum member. This hotel does not greet you with pleasure. They are just doing their job. My key would be set or one day instead of the entire week and when asked to help make my key work, there is no apology.. no acknowledgement... no anything kind. Just a grunt and computer clicks and a swipe. I even called downstairs to ask a question and no one answered the phone. Now I'll come back since its the closest Holiday Inn to the office I'm working in, but compared to the Holiday Inn in Fayetteville on Skibo Rd... this place needs to improve! PS. The young man who works in the mornings with the breakfast is outstanding. They should have him in a bigger job due to his kind nature and outstanding performance. January 23, 2013
Rated 5.0 out of 5.0 by Great service even on Christmas Eve and Christmas Day. Quiet, clean rooms, attentive staff. Easy access from I-40, far enough away that it was quiet. Definitely will stay again. January 7, 2013
Rated 5.0 out of 5.0 by Just like home Lots of hotels to choose from in the area..HDI is new , clean, at a great price. Easy parking. Its home when I'm in the Greensboro area.. December 24, 2012
Rated 4.0 out of 5.0 by Issue with Breakfast times Well being with a large firm, Siemens, all of us that work in North and South America all over rebuilding turbines for electric companies. The issue i have is we work 12 hour shifts or 7/12 per week and work 7:00 to 7:00 each day. Most have breakfast served at 6:00am ready to go, mostly the food was layed out after 10 to 15 minutes later so we could not have the choice to eat because of out travel time to the plant. Had it been on time, we (roughly 10 of us) could of had some hot food in us instead of cereal or a piece of fruit with coffee. Beside that this is an excellent motel and everything was handled with professional results. We will be back in the spring for another month and will give another update to see if this was corrected December 19, 2012
Rated 4.0 out of 5.0 by Pleasant Experience with exception I will definately stay at this property the next time I'm working in Greensboro. The only recommendation I would have is that the hot breakfast items be available at the advertised time for those of us that have to eat and run shortly after 6am. December 13, 2012
Rated 3.0 out of 5.0 by Great until checkout Checked out early and that is when the trouble with billing began. When I checked out I requested and recieved a zero balance bill. The problem was the hotel did not release the hold amount on my credit card. That flagged my card as possible fraud. Card quit working. Called the card company. Hotel had to release the hold. Called this hotel and they said no, the credit card company would have to call them and then they would give a code to release the hold. Called the card company back and they kindly made the conference call. The card company stated the problem was lack of training at the hotel. Finally, after 45 minutes of calls, I got my fraud alert cancelled and my hold released. Not a fun experience. I know what to do in the future. Make the hotel make the call to the CC company before I leave the property for any hold. I won't make this mistake again. November 25, 2012
Rated 5.0 out of 5.0 Great place to stay when arriving by air We were thoroughly impressed with the service, cleanliness and staff friendliness at this Holiday Inn Express. Having a shuttle pick us up at the airport and deliver us to the hotel (for free) was a real bonus, especially since we arrived at 11 PM and would have found it hard to drive there ourselves in the dark. The location close to several major highways made it really easy for us to begin our journey the next day. We would not hesitate to recommend this hotel. November 16, 2012
Rated 5.0 out of 5.0 by Excellent Stay The rooms are clean and spacious. Excellent hotel overall! I would recommend this hotel to anyone. November 3, 2012
Rated 2.0 out of 5.0 by Room Price I am a Priority member, and recently stayed at your hotel within the last week. I have stayed in your hotel 3 times, and was quite upset when I seen the price of the room. $$$ for a standard room. Absolutely unbelievable. The price was double from regular price. The excuse was because of a furniture market going on, and all the other hotels were booked, so we double our price of the room. Poor ,Poor business practice to me. What does being a priority member get you, nothing except high rates. I will look elsewhere before staying in another Holiday Inn. October 22, 2012
Rated 4.0 out of 5.0 by Nice Hotel, thanks to a great corporation. Had a really good stay. The breakfast...Awesome! Exercise Room...Awesome! Room....pretty nice, not awesome but just fine. Staff....not great, breakfast room nice, desk staff, not nice, even had to really press them to be able to shorten my stay even though my contract clearly state that I could with 24 hrs notice. Shouldn't have have had to get the manager to do this but in the end they did see it my way as the contract stated. Overall, I am happy with this hotel, staff needs to brush up on being a bit more friendly and better PR skills. October 22, 2012
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