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Rated 4.6 out of 5 by 94 reviewers.
Rated 5.0 out of 5.0 by Holiday Inn Greenville, AL Good hotel, used coupon from travel book but still think it's rather expensive. That being said, you get what you pay for. If you want a clean comfortable room and a filling breakfast than I definitely recommend. September 2, 2014
Rated 4.0 out of 5.0 by Overnight Stay Everything was fine. Room was very spacious and comfortable. Would have liked more water pressure for the shower, but it was adequate. hotel staff was very friendly. August 24, 2014
Rated 5.0 out of 5.0 by Friendly Staff and Modern Accommodations Checked-in at 2AM and the friendly staff was great to talk to after 13 hours on the road. The room had a modern design. The breakfeast hit the spot before heading out for another 12 hour drive to DC. August 21, 2014
Rated 5.0 out of 5.0 Wonderful hotel Extra friendly staff, comfortable room, terrific free breakfast. August 21, 2014
Rated 3.0 out of 5.0 by Just Average I have stayed at all the major hotels in Greenville and this is the best of the bunch, though it is just average. While its rates are close to the others I feel they are all overpriced for the area. I do not like the 24 hour advanced noticed for cancellations. August 18, 2014
Rated 5.0 out of 5.0 by The Best Sleep I spent three nights here (August 1-3) Everything was professionally done. The room was clean and the bed was very soft and comfortable. Breakfast was hot, plentiful, and tasty ! The desk and room workers were very friendly and helpful. This was my second stay, but will not be mylast !!! August 18, 2014
Rated 4.0 out of 5.0 by night stay Room was clean as well as Bathroom. Bathroom's layout not condusive to small children or smaller sisized adult(less than 5' 2"). High sink and Toilet tissue hard to reach. Water Pressure could be stronger. Soap a little bigger. Breakfast was good. rooms wer August 14, 2014
Rated 3.0 out of 5.0 by average experience Hotel was clean and our room was comfortable. Pool was clean and well maintained. The breakfast area was too small for the amount of patrons during breakfast and the breakfast employees were rude to me and other customers. Check-in experience was that of an average hotel, not rude, but just average at best. We used points for our stay so I can't complain too much, however, if I was not loyal to the brand I would not return to Holiday Inn Express. Maybe I just caught employees on a bad day. Good hotel to stay with your children. August 13, 2014
Rated 4.0 out of 5.0 by Vacation Stop Spent the night in route to the beach. No surprises. Was what I expect from a HI Express. Only issue was inadequate tables in the breakfast area. This is where I typically stop on the way to the beach. Seating issue is always a problem. Plenty of empty space but not enough tables and chairs. Seems like an easy problem to fix. Can't figure out why they have not fixed it. August 11, 2014
Rated 5.0 out of 5.0 by Great as usual HI Express is highly consistent, and this property is no exception. August 10, 2014
Rated 5.0 out of 5.0 by Overnight Stay I booked the reservation about 10 minutes before arriving. When I got there at midnight, greeted with a smile, room was ready and exp was great. Good quick stay! August 2, 2014
Rated 5.0 out of 5.0 by Good clean place to stay We travel back and forth on this route several times a year. We usually stay at this Holiday Inn Express when we need an overnight rest. The rooms are always clean, comfortable and quiet. (unless there is a van load of teens in the hotel, but they usually quiet down in the evening. The staff is always courteous and whoever is behind the desk, helpful. Breakfast choices are the usual Holiday Inn, and we could use a little more variety,but it is good food and gets us started for the day. We always stay at Holiday Inn so, the choices are always the same.Not really a problem. We like the coffee pot in the room, as we like coffee first thing in the morning. July 30, 2014
Rated 5.0 out of 5.0 by Safety My only comment is that the tub bed was very slick when showering especially with the soft water. I have stayed in other HI Ex motels recently and did not experience this concern. Tks. July 24, 2014
Rated 5.0 out of 5.0 EXCELLENT ALL AROUND I stayed in a suite and it was divine. The staff member that checked me in was professional and courteous. July 23, 2014
Rated 5.0 out of 5.0 by consistently meets expectations Stay here frequently for business. It's great to not have to worry about the quality of the hotel. Marsha at the front desk is always awesome! July 19, 2014
Rated 5.0 out of 5.0 by Fabulous Love love love this hotel. The young lady at front desk was outstanding, happy, cheerful and very helpful. She took extra time and effort to interact with my young grandson and make sure he got a cookie!! I wish I had thought to get her name because she deserves recognition for her outstanding customer service. We always stop on our way to the beach, love to get supplies at nearby Walmart and swim in the wonderful pool in the evening. July 17, 2014
Rated 5.0 out of 5.0 by Great room and service We were very comfortable in our room. We had a pull-out sofa so our grandchildren were both comfortable. Good breakfast in the morning and our grandchildren enjoyed the pool! July 17, 2014
Rated 5.0 out of 5.0 by Great Front Desk Service Front desk clerk was friendly and check in was speedy. Rooms were clean and beds were comfy. Great breakfast buffet offered. July 15, 2014
Rated 2.0 out of 5.0 by Not up to Par This is the 3rd year in a row we have stayed in this hotel on our way to the beach for family vacation. The two years prior were great. This year, not so much. I'm not sure if there was a major leak in the hotel but our room was surrounded by huge fans that appeared to be trying to dry the carpet. The cords were all over the halls taped down with Duck tape, which was peeling up and sticking to everything, except the carpet. When we tried to go to bed the people above us sounded like a herd of elephants. They were running and jumping off the beds from the sound of it. We listened to this for about an hour and then called the front desk. The front desk stated that would call them and tell them to stop. That just made the situation worse. The people then tried to be as noisy as they could. Again we waited to see if it would stop, after another half hour I went downstairs and complained again. The girl working the desk said all she could do was call them again, she had no where to move us, there is no security on staff to handle matters like this. She did give me a slight room discount to make up for the inconvenience, but when you can't get any sleep a slight discount isn't really worth much. We probably will not stay at this hotel again. I don't blame the girl behind the desk. I do feel however they should have a way of dealing with issues like this. July 15, 2014
Rated 5.0 out of 5.0 by Great Place to Stay Beds were comfortable, Staff was efficient and friendly and the hotel was very clean! I would definately stay there again when returning to the area. July 9, 2014
Rated 5.0 out of 5.0 by Great Staff and Relaxing Hotel We enjoyed our stay on our way to vacation. We stayed over during a trip to the Gulf Coast and we were able to rest up and really helped us have a relaxing first day at the beach. Breakfast was nice with great seating for the entire family and good options for all to eat. I would stay here again July 1, 2014
Rated 5.0 out of 5.0 by Excellent The only place I will stay when I'm in Greenville!! June 30, 2014
Rated 5.0 out of 5.0 by great hotel First time to stay at this hotel. We were traveling and got tired so decided to stop at the last minute. Very glad this location had a room left. Staff very friendly and helpful. Rooms clean as was the hotel. We needed to get an early start the next morning and were looking forward to the breakfast. However, the lady said there was a problem and they were running late. We didn't have time to wait so don't know how good the breakfast at this location would have been. June 30, 2014
Rated 5.0 out of 5.0 by bogey very good stay would stay again if in the area not real impressed with the breakfast but they do have one seems to be a newer hotel would also like a better sign from the highway to know the hotel is there found by accident June 23, 2014
Rated 5.0 out of 5.0 by great place 2 stay enjoyed stay good places 2 eate nearby close 2 werk area in neighborhood nice staff and helpful see ya n future June 21, 2014
Rated 4.0 out of 5.0 by Doors slamming late at night! Counter woman was more interested in talking to a black male. Check me in and get back talking to the man. June 16, 2014
Rated 5.0 out of 5.0 by Great Service Holiday Inn & Suites is always my first choice where ever I plan to stay. But, the service and quality of the staff at Greenville's Holiday Inn & Suites is superb. I highly recommend this hotel. It's very clean. It smells really clean. I always recommend this hotel to my co-workers and friends. June 15, 2014
Rated 5.0 out of 5.0 by Good night sleep Very clean and secure hotel. Most comfortable bed I've slept in on my travels.I recommend this location highly. June 12, 2014
Rated 5.0 out of 5.0 by The staff and the room Love all the staff. Everyone was so kind and friendly. The room was so clean. Love the bed and pillows. We will be staying again!! June 11, 2014
Rated 5.0 out of 5.0 by Great welcome and relaxing night's sleep! This was our second stay at the Holiday Inn Express in Greenville. Vickie, the receptionist, met us at the front desk with a big smile and immediately made us feel right at home. The room was clean and inviting. My husband loves the HIE pillows and the bed was very comfortable. A nice, hot breakfast was ready and waiting the next morning and was just what we needed to get us back on the road. Thanks! June 1, 2014
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