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Rated 4.5 out of 5 by 106 reviewers.
Rated 5.0 out of 5.0 by Great place to stay Very friendly, very nice, clean. They even let our Softball team swim longer than pool hours since they were playing all day in the heat and sun. Great job! July 16, 2014
Rated 5.0 out of 5.0 by Sealyman This is the only place that I will stay when I go to Greenville, NC. The staff and management are the best of the best. I recommend this place as a grey place to stay when you visit the area. July 14, 2014
Rated 5.0 out of 5.0 by Outstanding service Kayle is the best front desk person I have ever been in contact with! She greets me every time the second I walk in he door by my name. I stay at this location 3 weeks out of every month and stay at many hotels over the year. Kayle remembers my name every time and welcomes me back. She always has a smile and asks about my day. She gives the feeling that she cares about her guest and wants to make your stay away from home as enjjoyable as possible. I spent many nights at the Hotel and bistro in Greenville with a very cold front desk and Kayle makes sure I'm happy every stay. It goes a long way in today's fast paced world to have an employee remember your name and ask about your day! I work in a retail store and would welcome an associate like Kayle. July 13, 2014
Rated 5.0 out of 5.0 by 7605Nan This hotel was so much improved. The bed was good, just a bit soft and the pillow very good. The staff was outstanding. July 9, 2014
Rated 5.0 out of 5.0 by Friendly Staff & Service We made a last-minute reservation due to a medical procedure to been done with Dr. Cole at 6am the following morning. This would eliminate a 2-hour drive that morning after a 24-hour fast requirement. Staff was very helpful & comforting - even with a trainee on board. She welcomed me with a smile & handled all my concerns very well. Breakfast server was also very helpful. The discount was very helpful with the situation at hand. We have stayed there several other times, have recommended the hotel to others & will use it again if we need to stay in Greenville. Thank you for your service. July 9, 2014
Rated 5.0 out of 5.0 by Friendly staff and quiet floors. I was greeted with friendly smiles and welcoming hellos upon my arrival. The hotel was very clean, air-conditioner felt great entering the lobby. Parking was plentiful and parking lot well-lit. I felt safe. My room had a large refrigerator and nice microwave. All amenities were there such an the ironing board, dryer etc. Complimentary breakfast!! The food was fresh and delicious. There was a variety of healthy fruits, yogurts, eggs, cereals, turkey sausage, bacon, fruit juices, grits, oatmeal, and waffles or pancakes. It is the best place to be treated with the highest respect, courteous staff for all services, and a good night sleep. The pillows are most comfortable and do not go flat. Thanks so much for another great hotel experience! Tony July 7, 2014
Rated 3.0 out of 5.0 by Hotel Stay I did not have success with the WiFi. The entry was being worked on when I got there and getting in and out of the hotel was difficult. The Holiday Inn Express van parked daily in the area where people are supposed to park for check-in and coming through there to get to parking was impossible. The young lady that worked the Manager's Reception was rude. July 7, 2014
Rated 5.0 out of 5.0 by Tired ECU Orientation Parent Upon walking in around 8:30pm, I was greeted warmly by Kayla, a late check in was no problem. Kayla was very friendly and helpful, she got me checked in quickly and had me on my way to my room. The room was super clean! Bathroom was spotless! The water pressure was amazing in the shower, very nice after a long day of walking on campus. The king size bed was like heaven! Four pillows, two soft and two nights sleep after a long day. Nice large flat screen TV with plenty of channels, comfy sofa, freezing cold AC unit. Everything was very nice. The only thing that seemed a bit odd was the window was open about an inch when I first got in the room. My room was on the ground floor, so it bothered me just a little. I just closed and locked it, but didn't mention it at check out, I figured it was an over site by housekeeping, no one is perfect. That was the only thing that was off here, everything else was wonderful. I will definitely stay here again as it was close to campus and had everything I needed. I didn't have breakfast here, but it smelled amazing! Highly recommend staying here. July 4, 2014
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