Rated 4.0 out of 5.0 by sydnee252 Great Staff
Initially I was a little disappointed when i arrive bc upon checking in I was told that the room that i had reserved online wasnt available because they had overbooked. However the clerk at the front desk was able to find me an alternate room close to the one that i had reserved. She was very friendly and polite. I enjoyed the room that i was given, the interior was of the hotel was a little rough around the edges because of rennovations, but my room was nice and cozy and i was able to rest and relax like i had planned. Overall nice weekend for me!!
February 14, 2013
Rated 3.0 out of 5.0 by Mike2929 Very average
My room was very average. My biggest complaint is that there is no toilet paper holder. Instead, you are left with a partially used role of toilet paper sitting on the bathroom counter. For whatever reason, this turned me off.
Wi-Fi was good, however and the only treadmill in the workout room worked well.
February 12, 2013
Rated 5.0 out of 5.0 by Krobi78527 Reasonable and comfortable
I always enjoy staying at this hotel. The value for your money is good. The staff is very helpful. I was excited to see on this trip that they did listen and do provide sugar free syrup for breakfast. The beds are comfortable. Internet service is excellent. The only change I would encourage them to make is 1)Get a waffle maker and 2)get rid of the omelets. This is always my pick of location to stay for appointments at Vident Medical Center in Greenville.
February 11, 2013
Rated 5.0 out of 5.0 by maejb Holiday Inn Express Greenille NC
Even though the Hotel was under renovation - the staff was very helpful and the room was clean and comfortable. We've used this location several times in the past and will do so again. I recommend staying at this facility.
February 5, 2013
Rated 3.0 out of 5.0 by Portman Room
We were at the hospital all day and came back to a room that had not been cleaned. No beds made or bathroom attended to. They asked if we had a do not disturb on the door and we did not. Hotel was/is under renovation at the moment and maybe they just got behind.
Other than that the staff were all very cordial.
February 3, 2013
Rated 2.0 out of 5.0 by dandydon69 Remodeling
I know you need to remodel ever so often but to have a mess like you had, inconveniences of getting to and from vending machines, a discount should have been given of substantial amount.
February 2, 2013
Rated 5.0 out of 5.0 by Zapit2002 The front desk staff and housekeeping
The front staff were wonderful with customer service even though your hotel was under going a remodeling. The housekeepers were wonderful in keeping the hotel clean even though the remodeling. Ms. Petra was wonderful and very helpful.
January 22, 2013
Rated 5.0 out of 5.0 by PNut Great Stay
Every staff member at the front desk made my entire family feel at home. Chris was a great help during my stay. We was there for a funeral and the act of kindness that everyone showed really helped. If I have a need to come to the greenville area again, this will be my #1 choice.
January 20, 2013
Rated 5.0 out of 5.0 by cals Great location and accommodations. Friendly management team and staff
They are in the early stages of renovating the property, so it will be be even better
December 8, 2012
Rated 3.0 out of 5.0 by Megilber Miscommunication about shuttle
The hotel itself is very nice and clean. My only complaint is that I called the hotel prior to booking my stay to inquire about the airport shuttle. I informed the front desk clerk that I would be arriving at 11:30 pm into their regional airport (one airplane, no public transportation, and no rental car agencies open at that time). I asked about their airport shuttle and was informed that there would be no problem at all being picked up at that time. They asked that I call the hotel before I left from Charlotte on my way to Greenville. I booked my room because they provided airport transportation, HOWEVER, when I got to Charlotte and was getting ready to board my flight I was informed that there was no shuttle after 10 pm due to budget cuts. I had just called the hotel a day or so before to inquire about the same shuttle! I was informed that I would have to take a taxi to the hotel. Luckily during my flight I was offered a ride to the hotel by another passenger and was informed that the taxi service in this relatively small town was slow, irresponsible, and actually dangerous for a single white female to use at 11:30 pm. Thank goodness for good samaritans or I would've been stuck at an airport that closes at midnight waiting on a shady taxi in 28 degree weather. When I got to the hotel and complained to the front desk clerk I was basically ignored as the clerk simply proceeded to give me my room keys and explain breakfast. Not one ounce of concern was shown for the fact that I was misinformed or inconvenienced. I am a dedicated HIE customer but will not recommend this particular hotel to anyone.
December 4, 2012
Rated 4.0 out of 5.0 by diva54 Staff was excellent, hotel is in need of update
I have stayed at Holiday Inn Express in Greenville serveral times. This time the water pressure was poor and water running out of tub was backupd up in both rooms I reserved. I was told they will soon be doing renovations, this is needed based on other family members that stayed at other local hotels and prices were much lower. HI Express did not measure up and was priced much higher for weekend.
I still like to use this establishment since it is located close to famly but only if conditions are noticable improved on my next visit.
November 29, 2012
Rated 3.0 out of 5.0 by mikep58 Up grade needed
Beds were hard and overall property needs an upgrade.
November 28, 2012
Rated 5.0 out of 5.0 by Tomtars One of the Best.
I travel often for work and without a doubt this is one of the best Holiday Inn's I've stayed at. The staff is the best, their customer service is great, always friendly and helpful. Housekeeping always makes sure you have everything you need.
The rooms are always clean, the property is well kept.
November 27, 2012
Rated 5.0 out of 5.0 by PirateMom THE BEST
This hotel goes out of their way to accommodate guests. They are always willing to give late checkouts, early check-ins when possible. The shuttle service to ECU games is fantastic. Everyone at the front desk is so nice and hospitable. The rooms are very clean and the housekeepers are also very friendly. I've stayed there 5 times this fall and will continue to use Holiday Inn Express!!
November 5, 2012
Rated 4.0 out of 5.0 by crissy Good stay
Friendly, helpful staff
Nice room, easy parking, close to restaurants
October 23, 2012
Rated 5.0 out of 5.0 by Fred44 Outstanding location & service
Outstanding staff and service at thiv very convenient location. Mgrs. dinner special was excellent.
October 22, 2012
Rated 5.0 out of 5.0 by Pirate55 Consistently Nice and Clean
The Greenville property is one we have visited over a number of years and have always found it clean and the staff friendly. We have never had a negative experience. The obvious need for patience at breakfast is needed, but the selection is appropriate and well maintained.
October 19, 2012
Rated 3.0 out of 5.0 by TomsLady0803 Wet carpet under AC unit
not the best stay for the price. the carpet under the AC unit was wet and room had a musty odor as a result.
October 10, 2012
Rated 5.0 out of 5.0 by Sue1960 Great stay for the Buck
I came for my son's orientation at ECU. Much better accomadations than I expected. Room was very comfortable and clean. Breakfast was very good. Always plenty of choices.
October 5, 2012