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Rated 4.5 out of 5 by 106 reviewers.
Rated 5.0 out of 5.0 by A smile is worthwhile This was my best Holiday Inn Express experience. The hotel was very c lean, the staff was very friendly and helpful. I especially loved the fact that they smiled and welcomed everyone. It showed that they cared enough to help their customers make it through the day. Room was comfortable. I needed toothpaste and brush and got them immediately with a smile. January 29, 2014
Rated 5.0 out of 5.0 by Outstanding Hotel and Staff I was a resident of the Holiday Inn Express in Grenville for approximately eight months. The long stay was because my husband was a patient at the local hospital. The staff was superb and very accommodating to me for my entire stay. They made me feel at home with their warm smiles and great personalities. I have nothing but positive memories from this hotel and the great people who work here. I truly thank all of them for making a stressful and very challenging time more bearable. I will be forever grateful to them for making my stay pleasant. January 25, 2014
Rated 4.0 out of 5.0 by Met my expectations Comfortable bed with clean room. Staff was exceptionally friendly! I would stay at this hotel again. December 27, 2013
Rated 5.0 out of 5.0 by Wonderful Place I recently stayed here and it was such a wonderful place to stay. My car broke down so my employer booked this hotel for me. It was a blessing. The staff was absolutely great! They took care of all my needs. They serve dinner every Monday through Wednesday which is really nice. I had Dickey's BBQ and that was excellent! The shuttle took me to the mall so I also could do some Christmas shopping thanks to Sandra. The front desk young lady, Ashlyn told me where to go and she's a complete sweetheart. Her smile, her attitude brightens up this hotel. The rooms are exceptionally clean. And I can't forget Sue, Jackie, and Jessica, my breakfast ladies, they're such a great group of ladies. I can tell they all love working here! Thanks again, see you again in 2014! December 21, 2013
Rated 5.0 out of 5.0 by Great Stay Walkin showers are showing wear, still very functional and does not detract. We have stayed here numerous times. Always recommend. December 14, 2013
Rated 5.0 out of 5.0 by Super Experience On my recent stay I found this hotel to be one of the cleanest hotels I have ever stayed at. The staff was also memorable in that everyone from the housekeeping staff, to the front desk and the dining area were incredibly engaged and friendly. I highly recommend this hotel. December 11, 2013
Rated 5.0 out of 5.0 by Very accomodating to our needs I have stayed at this HIE many times over a period of several years. This was my best stay yet. The renovation was complete and the room was clean, spacious and comfortable. We were able to stay in a handicap-accessible room with a walk-in-shower as requested, which made the environment much safer for my husband. The staff were courteous and helpful. The only problem was that the adjustable bar that held the shower head was broken. I had to use the stationery one high above my head and it would only turn in one direction which was not directly over me. We informed the staff at the front desk before leaving and they were appreciative of the information. Otherwise, it was a great stay. I appreciate the gracious service. Wherever I travel, I select a HIE and 9 times out of 10, I have had great experiences. December 4, 2013
Rated 5.0 out of 5.0 by ECU hotel! Always a pleasure to stay there for an ECU game! Breakfast is wonderful and the staff are great. November 20, 2013
Rated 3.0 out of 5.0 by Clean room and great staff Nice hotel just in a bad area. Staff is great, shuttle will take you we're you need to go anywhere in town great drivers. The front desk staff are very helpful, Ashlyn who checked me in preformed like a seasoned resort staff member even though this is not a resort not to say it is not a good hotel it is I just don't think anyone would want to waist money on putting a resort in a town like this. Ashlyn should be in management soon even at her young age, a true professional. November 18, 2013
Rated 5.0 out of 5.0 by Great Customer Service The staff the young ladies on the desk are outstanding, we requested a late check out due to testing that was scheduled at Vidant Medical Center. The breakfast was delicious, Sue is very helpful, courteous very friendly and a valuable asset to the Holiday Inn Express, Greenville, NC. The bed and pillows great, love the soft and firm pillow cases. Now we did not have to switch pillows all night trying to get comfortable. November 16, 2013
Rated 4.0 out of 5.0 by Staff Staff was very Friendly, and very helpful in every area of our stay. November 16, 2013
Rated 5.0 out of 5.0 by Great stay I recommend any Holiday Inn Experss. I stay most of th time in Georgia on business at a Holiday Inn Express. Didnt fail this motel was great too. So any Holiday Inn Express is great. November 15, 2013
Rated 1.0 out of 5.0 by Front desk Very unacceptable people working at front desk. This is one of two reservations I made for our company and will NEVER stay at holiday inn again unless something is done. I have called several manages and left complaints still waiting for calls back. I will not recommend you to anyone ever again if this issue is not cleared up! October 31, 2013
Rated 4.0 out of 5.0 by friendly staff and great breakfast choices The staff was very friendly and able to answer any questions we had. The breakfast choices each morning was great and a good variety. October 28, 2013
Rated 5.0 out of 5.0 by Great Experience I was welcomed by the front desk staff with an invitation to have pizza in the lobby that evening. My room was very clean and hospitable. The staff waited on me during pizza that night and the regular guests were a hoot! I felt so at home here, and I recommend it to anyone who has the chance to visit Greenville! October 22, 2013
Rated 5.0 out of 5.0 by Excellent service I stay at an IHG property nearly every week. ( usually holiday inn express ) the greenville property exceeded my every expectation. The room was clean and modern and, most important, quiet. At breakfast, Sue Colon was as cheery and helpful as she could be. I could tell, she really likes her job. As I've said, I stay in many expresses, and Sue stands out as the best. Felt very relaxed, glad I stopped there. October 16, 2013
Rated 4.0 out of 5.0 by Very accomodating. Comfortable and clean rooms. I have had to make several last minute business trips to The Greenville area and have always stuck with this hotel. The staff has always been very friendly and accomodating. I will continue to make this my home away from home. October 13, 2013
Rated 5.0 out of 5.0 by Home Away from Home We stayed at this Holiday Inn Express the whole month of June, 2013, unfortunately with a Hospice situation that was a lot longer than we expected. My sister-in-law passed away on July 6th, 2013 after being in hospice for 4 weeks. We found Holiday Inn to be very comfortable and accommodating to all our needs. They made us feel right at home with their coffee ready every morning as well as full breakfast. We wish to say thank you to all the staff. We just happen to have had to return there this past weekend for another medical situation but fortunately it was not as serious and we only stayed one night. We feel that we are lucky to have found a home away from home. thanks again Gloria September 29, 2013
Rated 3.0 out of 5.0 by Platinum Member without the platinum service Nice young woman at checkin, but no goodie bags (she said they ran out) and didn't recognize me as a RETURNING platinum guest. Upon check out, I was not asked how my stay was or anything else at all about my comfort. Was awakened an hour earlier than needed to be by a booming noise in the parking lot and could not get back to sleep. Not my most pleasant visit. September 21, 2013
Rated 4.0 out of 5.0 by Endia is awesome We were in town for a funeral and ended up staying here after the hotel we booked turned out to be not up to our standards (dirty sheets). Endia made sure that our transition we smooth and along with other staff, was able to get us a room for every night. There was a home ECU game that weekend, so prices were expensive though. September 21, 2013
Rated 5.0 out of 5.0 by ECU go to hotel been coming here since son was a freshman in 2006. They recently renovated and it looks great. A bit pricey at football times, but that is to be expected. Good breakfast and coffee. People are very nice. September 6, 2013
Rated 5.0 out of 5.0 by Football/Soccer Weekend Was in Greenville for our daughters soccer tournament and attended the football game that weekend as well. Had a great stay at your hotel and was surprised to be so close to the college stadium complex. We had be told of restaurants in the area. That advice was greatly appreciated as we dined out every night. Our overall stay was excellent as your continental breakfast was a big success. Will look to stay here in the future if the opportunity presents itself. September 4, 2013
Rated 4.0 out of 5.0 by Great place to stay! A great place to stay! Would have given excellent overall experience and room and comfort but initial room a/c unit was extremely loud. However, gave staff/service and excellent because the front desk apologized for the inconvenience and quickly arranged a move to another room. the a/c unit in the 2nd room was fine. September 4, 2013
Rated 5.0 out of 5.0 by Another great stay in Greenville This was my fourth stay at this property and the fourth great stay. The staff here is top notch and they know what it takes to make you feel wanted as a customer. The rooms are clean and well maintained despite the heavy use in a college town. The breakfasts are always hot, well made and with many options to choose from. This is the hotel we look for first when making reservations to visit ECU and our kids. Highly recommended as a good value - and I know prices go up as the football season begins - with a staff that understands value includes a pleasant all-around experience. From our shuttle driver who got us right next to the stadium in heavy traffic with a smile on his face to the front desk, lounge area and room, it's always a pleasure. September 4, 2013
Rated 5.0 out of 5.0 by Great service The staff is wonderful. They definitely go out of their way to make you feel welcome! One night there was free pizza! The rooms were wonderful and the beds comfortable. September 3, 2013
Rated 5.0 out of 5.0 by You Can't Beat this HIE! I travel often and have stayed at many HIE locations. This location is by far the best one I have stayed at yet. The staff was way above and beyond courteous and they offer FREE FOOD in the evening- wow!!! That has never happened before at any other HIE I have ever stayed at. A gentleman on my flight told me that they served free food in the evening- not just chips and popcorn but meals and I didn't believe him but there it was when I arrived with choices and everything. They bring the food in from local restaurants. The facility itself was spotless and my room was clean and quiet, just the way I like it. I wish all HIE locations were like this one. I can't wait to return next summer! August 31, 2013
Rated 5.0 out of 5.0 by First Time but not my last time!! EVERYTHING from start to finish was EXCEPTIONAL!! In the past four years, I've traveled to Greenville, NC for business about four times a year. For no particular reason, I've always stayed in a competitor hotel until this last visit. A business associate suggested the Holiday Inn Express, so I decided to give it a try. The Front Desk Clerk was so warm and friendly at check in, our room was spacious, clean and packed full of great amenities, the breakfast choices were plenty, and our check out experience was fast and simple. You only show EXCELLENT as your "Best" choice, but if AWESOME was a choice, I would have definitely picked AWESOME!! I can say without a doubt that I will return to this particular hotel in Greenville, NC, and I will definitely look for the Holiday Inn Express brand as my first choice when I travel the country for either business or pleasure. August 26, 2013
Rated 5.0 out of 5.0 by Very satisfied repeat customer We just stayed at this hotel for the 3rd time. Everything about it is top notch! The rooms are comfortable and clean. The beds are great! The staff is so friendly and accomodating. The free breakfast is yummy! It's in a great location and easy to find. Excellent place to stay! Would highly recommend to anyone needing a hotel in the area. August 21, 2013
Rated 3.0 out of 5.0 by Room Cleaning I had a day when we told the cleaning person to clean the room however we alrady made up the bed so she wouldn't have to do that. Upon retur ning to my room after a long day to take a shower my wife and I noticed that there were no towels just the dirty we left to be picked up no wash cloths and the trash was not dumped. I also noticed we were out of toilet paper. I had to go downstairs to collect these items which was another process because the desk clerk didn't have all the items and had radio someone to get them for me as I waited in the lobby. Once the person came he gave me the items and also th trash bags and asked me to put the full trash bags in the store room. August 20, 2013
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